FAQ
Evaluating the service
Is London Airport Taxi a licensed operator?
Yes. London Airport Taxi is a TfL-licensed private hire operator, and all drivers are DBS-checked. The company has been operating since 2021 and has served 50,000+ customers.
Does London Airport Taxi serve all London airports?
Yes, the company covers all six London airports: Heathrow, Gatwick, Stansted, Luton, London City, and Southend. It also serves 13 UK airports in total, including Bristol, Manchester, Edinburgh, Glasgow, and others.
What vehicles are available?
The fleet includes saloons, estates, MPVs, 8-seater minibuses, executive cars, and larger minibuses for groups up to 52 passengers. All vehicles are modern and air-conditioned.
How many reviews does London Airport Taxi have?
The company has 450+ verified five-star reviews from customers who have travelled across all six London airports. Reviews are available at londonairport-taxi.com/uk/airport-taxi-transfers-reviews.
Does London Airport Taxi operate 24/7?
Yes, the service runs 24 hours a day, 365 days a year, including bank holidays and overnight journeys.
Understanding pricing
Are fares fixed or does pricing surge?
All fares are fixed at the time of booking with no surge pricing, no hidden fees, and no supplements. The price you see when you book is the price you pay.
What does the fare include?
Every booking includes meet and greet inside the terminal with a name board, real-time flight tracking, up to 60 minutes free waiting time on airport pickups, luggage assistance, and instant booking confirmation.
What are the starting prices?
Airport transfers start from £51 and long-distance taxi journeys start from £155. Dedicated price pages exist for Heathrow, Gatwick, London City, Luton, Southend, and Stansted.
Are child seats included in the fare?
Yes. Infant carriers, child seats, and boosters are supplied and fitted at no extra charge, however many you need. The quoted fare is the total fare.
How current are the published prices?
Prices shown on the site were last updated June 2026 and are valid through 31 December 2026.
Booking a transfer
How do I book?
You can book online at londonairport-taxi.com/book-online-taxi for an instant fixed-price quote. You can also contact the team via WhatsApp or phone on +44 20 3617 7825. Instant confirmation with driver details is sent by email.
What payment methods are accepted?
You can pay by card, PayPal, Apple Pay, Google Pay, or cash to the driver.
Can I cancel my booking?
Yes, free cancellation is available on bookings.
Is WhatsApp booking available?
Yes. You can reach the team on WhatsApp at +44 20 3617 7825 to arrange or discuss a booking.
Planning an airport pickup
What happens if my flight is delayed?
The company monitors flights in real time and adjusts the pickup time automatically if your flight is early or delayed. There is no extra charge for this.
How does the meet and greet work?
Your driver meets you inside the arrivals hall holding a name board and assists with your luggage for a door-to-door service. You do not need to locate a rank or wait outside.
How long will the driver wait at the airport?
You receive up to 60 minutes of free waiting time on airport pickups, which starts from when your flight lands.
Can I book a transfer for a group?
Yes. The fleet covers groups from 1 up to 52 passengers, with 8-seater minibuses and larger minibus options available.
Using specialist services
Do you offer executive chauffeur transfers?
Yes. Executive chauffeur bookings include a luxury vehicle such as a Mercedes E-Class, S-Class, BMW 5 or 7 Series, with leather interiors, climate control, phone charging, and complimentary bottled water. Fares are fixed and meet-and-greet is included.
Can London Airport Taxi cover long-distance UK journeys?
Yes. The long-distance service covers 400+ UK destinations across England, Scotland, and Wales, with fixed fares from £155. Popular routes include London to Edinburgh, Manchester, Birmingham, Bristol, Cardiff, and Glasgow, with comfort stops included.
Do you serve train stations and cruise ports?
Yes. London Airport Taxi provides transfers to and from train stations including St Pancras and Eurostar, as well as cruise ports.
Is a wheelchair accessible vehicle available?
Yes, wheelchair accessible taxis are available. Contact the team at +44 20 3617 7825 to confirm availability and vehicle suitability for your journey.