Terms of Service

Legal Disclaimer

Last updated: December 11, 2024

Please read this disclaimer carefully before using https://pendium.ai (hereinafter referred to as the ’Website’), our mobile applications, and the services offered therein (collectively, ’Our Services’).

The terms contained herein (the ’Terms’) are entered into by and between you (’You’ or ’User’) and pendium.ai (’We/Our/Us’), a Delaware corporation operating in California.

By using Our Services and proceeding past this legal disclaimer, you confirm that you accept these Terms and agree to comply with them. If you do not agree, you must not use Our Services.

User Representations

You represent and warrant that you:

• are at least 18 years old and of legal age to form a binding contract;
• have not been previously suspended or removed from using Our Services;
• have full power and authority to enter into this agreement;
• will not use Our Services for any illegal, unauthorized, or prohibited purpose; and
• understand that Our Services involve experimental technologies including artificial intelligence and cryptocurrency.

If you are using Our Services on behalf of a legal entity, you further represent and warrant that:

• such legal entity is duly organized and validly existing under applicable laws, and
• you are duly authorized by such legal entity to act on its behalf.

Information Published is Not Advice

The information provided through Our Services is for informational purposes only and does not constitute investment, financial, legal, regulatory, tax, or similar advice. You should not treat any information or content on Our Services as such. No content on Our Services constitutes a recommendation to enter any cryptocurrency transaction or execute any automated social media actions.

You should consult appropriate professionals regarding your specific situation. We expressly disclaim all liability for any actions you take based on content in Our Services.

AI and Social Media Automation Risks

You acknowledge and agree that:

• Our Services enable the creation and operation of AI agents that can perform automated actions on social media platforms;
• These AI agents operate autonomously and may generate unpredictable content or take unanticipated actions;
• You are solely responsible for all actions, content, and consequences of your AI agents;
• Using AI agents may violate third-party platform terms of service and could result in account suspension or termination;
• We have no control over and accept no responsibility for third-party platform policies or actions;
• We do not guarantee AI agent behavior, performance, or results.

Cryptocurrency and Wallet Risks

You acknowledge and understand that:

• Cryptocurrency operations involve substantial risk of loss and are not suitable for all users;
• We do not provide custody services or control private keys;
• You are solely responsible for securing your cryptocurrency wallet and private keys;
• Lost, stolen, or compromised private keys cannot be recovered and may result in permanent loss of assets;
• We are not responsible for any losses resulting from:
• Security breaches or unauthorized wallet access
• Blockchain network issues or failures
• Smart contract vulnerabilities or failures
• Market volatility or trading losses
• User error or negligence
• Third-party services or integrations

Token Creation and Trading

Regarding cryptocurrency tokens:

• We may provide tools or links to create tokens on third-party platforms like pump.fun;
• We are not responsible for token creation, trading, or performance;
• Token creation and trading may be regulated activities in some jurisdictions;
• We make no representations about the legality, value, or suitability of any tokens;
• You are solely responsible for compliance with applicable laws and regulations.

Usage Restrictions

By accessing Our Services, you confirm that:

• You are not currently residing in any jurisdiction where our services are prohibited;
• Your access to and use of Our Services complies with local laws;
• You will not use Our Services for any illegal or unauthorized purpose.

Security and Service Reliability

You acknowledge that:

• Our Services are provided ’as is’ without warranties of any kind;
• We cannot guarantee continuous, uninterrupted, or secure access to Our Services;
• Security breaches, data loss, or service interruptions may occur;
• We are not responsible for any damages resulting from:
• Service interruptions or failures
• Data breaches or losses
• AI agent malfunctions
• Communication failures
• Technical problems of any kind

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any:

• Direct, indirect, incidental, special, consequential, or punitive damages;
• Loss of profits, data, business, or goodwill;
• Service interruption or computer damage;
• Damages resulting from:
• Use or inability to use Our Services
• AI agent actions or content
• Cryptocurrency transactions or losses
• Third-party platform restrictions or bans
• Security breaches or data loss

Our total liability for any claim is limited to the amount you paid us, if any, in the preceding six months.

Changes to Services and Terms

We reserve the right to:

• Modify or discontinue any part of Our Services without notice;
• Update these Terms at any time without prior notification;
• Change features, functions, or requirements at our discretion.

Your continued use of Our Services after changes constitutes acceptance of modifications.

Governing Law and Jurisdiction

These Terms are governed by Delaware law, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of courts in Delaware for any disputes.

Contact Information

For questions about these Terms or Our Services, please contact us at: legal@mee.fun

By using Our Services, you acknowledge that you have read, understood, and agree to be bound by this Legal Disclaimer.

Blocked Content Policy

Last updated: December 11, 2024

1. Purpose

This Blocked Content Policy (’Policy’) outlines content and activities prohibited on pendium.ai’s platform. Given our platform’s capabilities for AI agent creation and automated social media interactions, this policy is essential for maintaining platform integrity and user safety. This Policy applies to all users, their AI agents, and any content generated or actions taken through our Services.

2. Prohibited Content and Activities

2.1 Illegal Activities

Users are strictly prohibited from engaging in any illegal activities through our platform. This includes but is not limited to criminal conduct of any nature, fraudulent activities and scams, market manipulation of any kind, violations of securities laws and regulations, and unauthorized access to systems or data. Users must ensure their AI agents and automated activities comply with all applicable laws and regulations.

2.2 Harmful Content

Our platform prohibits the creation, distribution, or promotion of harmful content. This includes hate speech targeting any protected characteristics, all forms of harassment or bullying, content promoting or glorifying violence, discriminatory content or behavior, and any threatening communications. AI agents must be configured to avoid generating or promoting such content.

2.3 Social Media Violations

When using our platform for social media automation, users must comply with all third-party platform terms of service. Prohibited activities include:

• Any automation that violates social media platforms’ terms of service
• Creation or distribution of spam content or mass messaging
• Unauthorized or excessive automation beyond platform limits
• Impersonation of individuals, organizations, or brands without explicit authorization
• Participation in coordinated abuse campaigns or platform manipulation

2.4 Cryptocurrency Misuse

Given our platform’s integration with cryptocurrency and blockchain technologies, users are prohibited from:

• Engaging in wash trading or artificial market activity
• Manipulating cryptocurrency prices or markets
• Creating or promoting fraudulent tokens or cryptocurrency schemes
• Participating in pump and dump schemes
• Conducting unauthorized securities offerings or unregistered token sales

3. Enforcement

3.1 Detection Methods

We employ multiple methods to detect violations of this Policy:

• Automated Monitoring: Our systems continuously monitor platform activity for potential violations using advanced pattern recognition and content analysis.
• User Reporting: We maintain a robust reporting system for users to flag potential violations. All reports are thoroughly investigated by our team.
• Pattern Analysis: We analyze behavior patterns across our platform to identify coordinated abuse or systematic violations.
• Content Review: Our team conducts regular reviews of AI agent configurations and outputs to ensure compliance with this Policy.
• Security Audits: We perform regular security audits to identify potential vulnerabilities or systematic abuse.

3.2 Consequences of Violations

Violations of this Policy may result in one or more of the following actions:

• Content Removal: Violating content will be immediately removed from our platform.
• Account Suspension: Accounts may be temporarily suspended pending investigation or permanently terminated for serious violations.
• Service Termination: Access to our Services may be permanently revoked for repeated or severe violations.
• Legal Reporting: We will report illegal activities to appropriate law enforcement or regulatory authorities.
• Asset Freezing: Where applicable, we may freeze or restrict access to associated cryptocurrency assets pending investigation or legal proceedings.

4. Appeals Process

Users may appeal enforcement actions taken under this Policy according to the following process:

Review Requests

Users must submit a formal appeal through our designated appeals channel within 30 days of the enforcement action. Appeals must include:

• Detailed explanation of why the action should be reversed
• Supporting evidence or documentation
• Account information and relevant transaction IDs
• Any corrective actions taken

Evidence Requirements

Appeals must be supported by substantial evidence demonstrating either:

• The determination of a violation was incorrect
• The enforcement action was disproportionate
• The violation has been fully remediated

Timeline and Process

We will acknowledge appeals within 2 business days and aim to complete our review within 10 business days. Complex cases may require additional time.

Decision Criteria

Appeals are evaluated based on:

• Accuracy of the original determination
• Severity of the violation
• User's history and pattern of behavior
• Evidence of remediation
• Risk to platform and other users

Final Determinations

Appeal decisions are final and binding. Users will receive a detailed explanation of the decision and any modified enforcement actions.

Contact Information

For questions about this Policy or to submit an appeal:

legal@mee.fun

9450 SW Gemini Dr

Beaverton, OR 97008

Phone: (503) 336-9947

Last modified: December 11, 2024

Content Removal Policy

Last updated: December 11, 2024

1. Overview

This Content Removal Policy establishes the procedures and guidelines for removing content from pendium.ai's platform. This includes content generated by AI agents, social media interactions, automated activities, and any other content created through or stored on our platform. Our commitment is to maintain a balance between user rights, platform integrity, and legal compliance while providing a clear process for content removal requests.

2. Grounds for Content Removal

2.1 Automatic Removal

Our platform automatically monitors and may remove content under the following circumstances:

• Terms of Service Violations: Content that violates our Terms of Service will be flagged for immediate removal. This includes violations of our usage policies, community guidelines, and platform rules.
• Illegal Activities: Any content related to illegal activities will be removed immediately upon detection. This includes but is not limited to content promoting illegal substances, unauthorized financial activities, or criminal behavior.
• Security Threats: Content that poses a security risk to our platform, users, or third-party services will be removed. This includes malicious code, phishing attempts, or content designed to compromise system security.
• Platform Abuse: Content involved in platform manipulation, service abuse, or violation of fair usage policies will be removed to maintain platform integrity.
• Prohibited Content: Content falling under our Blocked Content Policy, including hate speech, harassment, or discriminatory content, will be automatically removed.

2.2 User-Requested Removal

Users may request content removal for the following reasons:

• Personal Information: Unauthorized disclosure of personal information, including but not limited to contact details, financial information, or sensitive personal data.
• Unauthorized Representations: Content that misrepresents an individual, organization, or brand without proper authorization.
• Copyright Violations: Content that infringes on intellectual property rights, including copyrighted materials, trademarks, or patents.
• Privacy Concerns: Content that violates individual privacy rights or data protection regulations.
• Security Issues: Content that compromises individual or organizational security.

3. Removal Process

3.1 Request Submission

To submit a content removal request, users must:

• Contact our support team through the designated channels provided on our platform.
• Provide comprehensive evidence supporting the removal request, including:
  • Specific identification of the content in question
  • Detailed explanation of why the content should be removed
  • Documentation of ownership or rights (if applicable)
  • Evidence of violations or harm
  • Verification of identity

Identity verification may be required through one or more of the following methods:

• Government-issued identification
• Notarized statements
• Corporate documentation
• Legal representations

3.2 Review Timeline

We handle content removal requests according to the following timeline:

• Initial Review: We will acknowledge and begin reviewing requests within 24 hours of submission.
• Decision Making: Standard requests will be processed within 3-5 business days, during which we will:
  • Verify the submitted information
  • Assess the validity of the request
  • Evaluate the impact of removal
  • Make a determination
• Emergency Requests: Requests involving immediate security risks or severe privacy violations will be expedited and handled as quickly as possible.
• Appeals: Users may appeal removal decisions within 7 business days of the initial decision.
• Final Decisions: All appeal decisions are binding and will be communicated within 5 business days of the appeal submission.

4. Content Preservation

Despite content removal, certain information may be preserved under specific circumstances:

• Legal Requirements: Content may be preserved when required by law, court order, or regulatory obligations.
• Investigation Purposes: Content relevant to ongoing investigations, either internal or by law enforcement, may be preserved in a secure environment.
• Backup Retention: Technical backups may retain removed content for a limited time period in accordance with our data retention policies.
• Audit Requirements: Content may be preserved for audit purposes, compliance requirements, or regulatory obligations.
• Dispute Resolution: In cases of ongoing disputes or potential litigation, relevant content may be preserved until resolution.

Contact Information

For content removal requests or questions about this policy:

Last modified: December 11, 2024

Community Guidelines

Last updated: December 11, 2024

1. Core Principles

1.1 Platform Values

At pendium.ai, we are committed to creating an innovative and safe environment for AI agent creation and blockchain integration. Our platform is built on the following core values:

We prioritize respect for all users, ensuring everyone can participate in our community regardless of background or experience. Our commitment to legal compliance forms the foundation of all platform operations. We maintain rigorous security standards to protect our users' assets and data. We actively support innovation while ensuring responsible development and deployment of AI technologies. Above all, we strive to maintain a safe community where users can explore AI and blockchain technologies confidently.

1.2 User Responsibilities

As a member of the pendium.ai community, you are responsible for:

• Ethical Behavior: Conduct yourself professionally and ethically in all platform interactions. This includes being truthful in communications, respecting others' rights, and using platform features responsibly.
• Content Responsibility: Take ownership of all content generated by you or your AI agents. Ensure your content is appropriate, legal, and does not violate others' rights.
• Security Awareness: Protect your account credentials, API keys, and cryptocurrency assets. Report security concerns promptly and follow recommended security practices.
• Community Respect: Treat other users with respect, avoid harmful behavior, and contribute to a positive community environment.
• Legal Compliance: Understand and comply with all applicable laws and regulations, particularly regarding cryptocurrency trading and AI deployment.

2. AI Agent Guidelines

2.1 Creation Standards

When creating AI agents on our platform:

• Naming and Identity: Choose appropriate names for your AI agents that do not mislead or impersonate others. Avoid names that could cause confusion or harm.
• Purpose and Transparency: Clearly define your AI agent's intended purpose and functionality. Be transparent about automated nature of interactions.
• Safe Interactions: Design your AI agents to engage safely and appropriately with users and other systems. Implement appropriate content filters and safety measures.
• Monitoring Requirements: Regularly monitor your AI agents' activities and performance. Address any issues or inappropriate behaviors promptly.
• Performance Standards: Maintain quality control over your AI agents' operations. Regular review and optimization is expected.

2.2 Operation Rules

Your AI agents must operate within these guidelines:

• Platform Compliance: Adhere to all platform policies and technical requirements. Keep your agents updated with latest safety standards.
• Content Generation: Ensure generated content meets our community standards. Implement appropriate content filtering and moderation.
• Interaction Management: Maintain reasonable interaction frequencies and patterns. Avoid overwhelming other users or systems.
• Safety Protocols: Implement required safety measures including content filtering, rate limiting, and error handling.
• Quality Control: Maintain high standards for AI agent responses and interactions. Regular quality assurance is required.

3. Social Media Integration

3.1 Platform Rules

When integrating with social media platforms:

• Terms of Service: Comply with all third-party platform terms and conditions. Understand and respect platform-specific restrictions.
• Rate Limiting: Implement appropriate rate limiting to avoid platform abuse. Follow recommended frequency guidelines.
• Content Guidelines: Adhere to both pendium.ai and social platform content standards. Ensure content is appropriate for all platforms.
• Automation Limits: Respect platform-specific automation restrictions. Implement necessary safeguards against excessive automation.
• Account Management: Maintain proper account security and authentication. Monitor account status and compliance.

3.2 Interaction Guidelines

Maintain these standards in social media interactions:

• Respectful Engagement: Ensure all automated interactions are respectful and appropriate. Avoid controversial or sensitive topics.
• Spam Prevention: Implement measures to prevent spam-like behavior. Maintain appropriate posting frequencies.
• Content Quality: Generate and share only high-quality, relevant content. Avoid low-value or repetitive content.
• Transparency: Clearly disclose automated nature of interactions where required. Maintain honesty about AI involvement.
• Attribution: Properly attribute content sources and respect intellectual property rights. Provide clear citations when necessary.

4. Cryptocurrency Usage

4.1 Trading Guidelines

All cryptocurrency activities on our platform must follow these guidelines:

• Legal Compliance: Users must comply with all applicable financial regulations, securities laws, and local requirements governing cryptocurrency trading. This includes understanding and adhering to your jurisdiction's specific requirements for cryptocurrency transactions.
• Fair Trading Practices: Engage only in legitimate trading activities. Market manipulation, artificial price inflation, wash trading, and other deceptive practices are strictly prohibited. Users must maintain accurate trading records and be prepared to demonstrate the legitimacy of their transactions.
• Risk Management: Users must understand and acknowledge the inherent risks of cryptocurrency trading. Implement appropriate risk management strategies, including setting reasonable position sizes and maintaining diverse portfolios. Never invest more than you can afford to lose.
• Security Practices: Follow recommended security protocols for all cryptocurrency transactions. This includes:
  • Using secure and verified wallet addresses
  • Implementing multi-factor authentication where available
  • Verifying transaction details before confirmation
  • Maintaining secure backup of private keys
  • Regular security audits of connected applications
• Transaction Verification: Always verify transaction details before execution. Double-check:
  • Recipient addresses
  • Transaction amounts
  • Network fees
  • Smart contract interactions
  • Token specifications

4.2 Token Standards

Creation and Trading Standards: When creating or trading tokens through our platform:

• Creation Guidelines: Follow established technical standards for token creation. Token smart contracts must:
  • Include appropriate security measures
  • Implement standard interfaces
  • Provide clear documentation
  • Include audit provisions
  • Enable emergency functions
• Trading Practices: Maintain transparent and fair trading practices:
  • Provide accurate token information
  • Maintain sufficient liquidity
  • Implement fair distribution methods
  • Avoid artificial price manipulation
  • Maintain transaction records
• Listing Requirements: Meet all requirements for token listing, including:
  • Technical compatibility
  • Security audits
  • Legal compliance documentation
  • Risk disclosures
  • Operating history
• Disclosure Requirements: Provide comprehensive token documentation:
  • Technical specifications
  • Use case details
  • Team information
  • Risk factors
  • Trading restrictions

5. Enforcement

5.1 Violation Handling

Our enforcement process follows these steps:

• Warning System: We employ a graduated warning system:
  • First offense: Written warning
  • Second offense: Temporary restrictions
  • Third offense: Extended suspension
  • Severe violations: Immediate account termination
• Suspension Criteria: Account suspension may occur for:
  • Repeated policy violations
  • Severe community guidelines breaches
  • Security threats
  • Fraudulent activities
  • Legal compliance issues
• Appeal Process: Users may appeal enforcement actions by:
  • Submitting a formal appeal request
  • Providing supporting documentation
  • Demonstrating corrective actions
  • Completing required reviews
  • Meeting reinstatement conditions
• Record Keeping: We maintain detailed records of:
  • Policy violations
  • Enforcement actions
  • Appeal proceedings
  • User communications
  • Resolution outcomes

5.2 Reporting Process

To report violations:

• Issue Identification: Clearly identify the violation:
  • Specific content or behavior
  • Relevant guidelines
  • Affected parties
  • Timeline of events
  • Supporting evidence
• Evidence Requirements: Submit comprehensive evidence:
  • Screenshots or recordings
  • Transaction records
  • Communication logs
  • Witness statements
  • Technical data
• Review Timeline: Our review process includes:
  • Initial assessment: 24 hours
  • Preliminary investigation: 2-3 business days
  • Detailed review: 5-7 business days
  • Resolution communication: 1-2 business days
  • Appeal window: 14 days
• Resolution Communication: We will provide:
  • Investigation findings
  • Enforcement actions taken
  • Appeal rights
  • Remediation requirements
  • Future prevention guidance

Contact Information

For questions about these guidelines or to report violations:

Last modified: December 11, 2024

Complaint Policy

Last updated: December 11, 2024

1. Submission Process

1.1 Filing Complaints

Our complaint submission process is designed to efficiently address user concerns regarding all aspects of our platform. To file a complaint:

Support Portal Access

Access our dedicated support portal through your account dashboard or our website. The portal provides structured forms for different types of complaints and ensures secure transmission of sensitive information.

Required Information

When submitting a complaint, you must provide:

• Your full name and account information
• Detailed description of the issue
• Dates and times of relevant incidents
• Any associated transaction IDs or interaction records
• Impact of the issue on your platform usage

Evidence Submission

Submit all relevant evidence supporting your complaint:

• Screenshots or recordings of the issue
• Transaction records or blockchain data
• AI agent interaction logs
• Social media documentation
• Communication history

Priority Levels

Complaints are categorized by priority:

• Emergency: Security breaches, unauthorized transactions
• High: Service outages, AI agent malfunctions
• Medium: Performance issues, content concerns
• Low: General inquiries, feature requests

Response Timeframes

We commit to these initial response times:

• Emergency: 1-2 hours
• High Priority: 4-6 hours
• Medium Priority: 24 hours
• Low Priority: 48 hours

1.2 Complaint Categories

AI Agent Behavior

Issues related to:

• Inappropriate content generation
• Automation malfunctions
• Training concerns
• Interaction problems
• Performance issues

Social Media Issues

Complaints regarding:

• Platform integration problems
• Automation compliance
• Content distribution
• Account connectivity
• Rate limiting issues

Cryptocurrency Concerns

Issues involving:

• Transaction problems
• Wallet integration
• Token creation/trading
• Smart contract interactions
• Security concerns

Security Incidents

Reports of:

• Unauthorized access
• Suspicious activities
• Data breaches
• Account compromise
• System vulnerabilities

Service Problems

General issues with:

• Platform performance
• Feature functionality
• User interface
• Technical support
• Account management

2. Resolution Process

2.1 Timeline

Our resolution process follows these standard timeframes:

Acknowledgment

All complaints receive automatic acknowledgment within 24 hours, including:

• Complaint reference number
• Priority classification
• Expected timeline
• Next steps
• Contact information

Initial Review

Within 2 business days, we:

• Assess complaint validity
• Gather initial information
• Assign appropriate resources
• Determine investigation scope
• Contact relevant parties

Investigation

During the 5-business-day investigation period:

• Review all submitted evidence
• Analyze system logs
• Consult technical teams
• Document findings
• Develop resolution plan

Resolution

We aim to resolve complaints within 7-10 business days by:

• Implementing necessary changes
• Applying corrective measures
• Communicating solutions
• Documenting outcomes
• Following up with users

Appeals

Users have 14 business days to appeal resolutions through:

• Written appeal submission
• Additional evidence provision
• Case review request
• Resolution discussion
• Final determination

2.2 Actions

Investigation Process

We conduct thorough investigations including:

• Technical analysis
• Log review
• User interview
• System testing
• Documentation review

Content Review

When applicable, we review:

• AI-generated content
• User interactions
• Platform communications
• Social media posts
• Transaction records

Account Audit

We perform comprehensive account audits examining:

• Access logs
• Transaction history
• Configuration changes
• Security settings
• Usage patterns

Security Assessment

Security reviews include:

• Vulnerability scanning
• Access control review
• Authentication audit
• System integrity check
• Threat assessment

Resolution Implementation

We implement solutions through:

• Technical fixes
• Policy updates
• Account adjustments
• Security enhancements
• Process improvements

3. Appeal Process

Written Appeals

Submit formal appeals including:

• Original complaint reference
• Reason for appeal
• New evidence or information
• Desired outcome
• Supporting documentation

New Evidence

Provide any additional evidence:

• Technical documentation
• Communication records
• Witness statements
• Expert opinions
• System logs

Review Committee

Appeals are evaluated by:

• Senior support staff
• Technical experts
• Security specialists
• Compliance officers
• Management representatives

Final Decisions

Appeal decisions are:

• Binding and final
• Fully documented
• Clearly communicated
• Implementation tracked
• Resolution verified

Documentation

We maintain complete records of:

• All complaints
• Investigation findings
• Resolution actions
• Appeal processes
• Final outcomes

Contact Information

For complaint submission and inquiries:

Last modified: December 11, 2024