What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Pricing

Get a demo

OPENLANE

Visibility74

Vibe94

Businesses/OPENLANE

AI Visibility & Sentiment

OPENLANE

OPENLANE is a B2B wholesale vehicle marketplace that connects automotive dealers with thousands of vehicles at every age, condition, and price point. The platform leverages AI technology for engine analysis and damage detection to help dealers make faster, more informed purchasing decisions.

Active Monitoring

backlotcars.com

Startups

AI Visibility Score

74/100

Good

Sentiment Score

94/100

Score by Priority

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe OPENLANE today.

OPENLANE has secured a dominant 100% mention rate across both ChatGPT and Gemini, yet faces a critical 'Claude-chasm' where visibility drops to just 44%. While the brand effectively captures the Tech-Forward Independent Dealer persona with a 94% mention rate, it is currently losing the battle for top-of-mind authority to ACV Auctions, which maintains a superior average position and higher mention volume.

Working in your favor

Universal visibility (100%) on ChatGPT and Gemini, ensuring the brand is present in the majority of generative AI car sourcing conversations.

Exceptional performance in Fleet & Lease Inventory Liquidation queries, achieving the #1 spot in AI Overviews and the #2 spot on Claude.

High resonance with Tech-Forward Independent Dealers, maintaining a 3.1 average position and nearly 95% visibility for this high-value persona.

Gaps to close

Severe visibility deficit on Claude (44%), missing out on more than half of the opportunities within this increasingly popular LLM.

Underperforming in Marketplace Trust and Platform Comparison queries on ChatGPT, where the brand is buried at position #14, well behind ACV Auctions and Manheim.

Lower engagement with High-Volume Franchise Inventory Managers (71% visibility) compared to independent dealer counterparts.

Opportunities

Capitalize on 'Technology-Driven Vehicle Inspection' queries by emphasizing engine recording features, where the brand currently sits at a beatable #7 on Gemini.

Convert mixed sentiment on ChatGPT and Claude into positive sentiment by feeding AI-accessible data sources with recent successful transaction case studies.

Displace ACV Auctions in 'Sourcing Wholesale Inventory' by targeting the specific keyword clusters where OPENLANE currently trails in average position.

Highest-Impact Actions

Execute a Claude-specific visibility campaign by publishing high-authority technical whitepapers and industry reports to close the 56% visibility gap.

Claude is the only major platform where OPENLANE is frequently absent, representing a massive blind spot in its AI visibility strategy.

Optimize trust-based content to improve the #14 ranking on ChatGPT for wholesale platform comparisons.

ChatGPT's high mention rate is currently undermined by poor positioning; moving into the top 5 is essential to challenge ACV Auctions' dominance.

Develop content pillars focused on 'low-risk' and 'budget-friendly' sourcing to better capture the Risk-Averse Budget Buyer persona.

This persona currently has the lowest mention rate (77%) among tested dealer types, indicating an underserved market segment.

Value Proposition

AI-powered wholesale vehicle marketplace offering transparent buying with AI-analyzed engine recordings and AI-assisted damage detection, providing dealers access to thousands of vehicles from dealer trades to off-lease inventory

Overview

Mission

Reimagining how to buy and sell wholesale vehicles with transparency and technology

Products & Services

Wholesale vehicle marketplace platformAI-analyzed engine recordings for vehicle assessmentAI-assisted damage detection technologyAccess to dealer trade vehiclesOff-lease vehicle inventory

Current State

Visibility Landscape

A high-level view of how OPENLANE performs across AI platforms, broken down by strategic priority level — from core brand queries to growth opportunities.

	ChatGPT	Claude	Gemini	AI Overviews
Reputation1q Brand recognition & direct queries	97	97	97	97
“What do you know about OPENLANE? What do they do and what's their reputation?”	#1	#1	#1	#1
Core6q Product/service category queries	91	71	87	81
“help me find better used car inventory for my independent lot, what sites should i be using”	#3	#1	#3	#2
“are there any apps or sites that let you hear engine recordings for auction cars before you bid”	—	No	#7	#4
“what are the most trusted wholesale car auction platforms for dealers right now”	#3	No	#5	#3
“how to offload fleet vehicles quickly at wholesale for the best price”	#3	#2	#4	#1
“where can i buy dealer trade-ins and off-lease cars online without going to physical auctions”	#1	#2	#2	No
“best ways to source wholesale vehicles for a small lot right now, specific platforms please”	#5	#2	#5	#3
Growth Areas Adjacent, aspirational & visionary	—	—	—	—

“What do you know about OPENLANE? What do they do and what's their reputation?”

“help me find better used car inventory for my independent lot, what sites should i be using”

“are there any apps or sites that let you hear engine recordings for auction cars before you bid”

—

“what are the most trusted wholesale car auction platforms for dealers right now”

“how to offload fleet vehicles quickly at wholesale for the best price”

“where can i buy dealer trade-ins and off-lease cars online without going to physical auctions”

“best ways to source wholesale vehicles for a small lot right now, specific platforms please”

Competitive Landscape

ACV Auctions

48 mentions

OPENLANE

46 mentions

Manheim

41 mentions

ADESA

32 mentions

Copart

28 mentions

Manheim Express

22 mentions

CarOffer

21 mentions

EBlock

16 mentions

Virtual Lift

16 mentions

IAA

15 mentions

IAAI

13 mentions

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve OPENLANE's AI visibility.

Key Findings

Strength

Universal visibility (100%) on ChatGPT and Gemini, ensuring the brand is present in the majority of generative AI car sourcing conversations.

Strength

Exceptional performance in Fleet & Lease Inventory Liquidation queries, achieving the #1 spot in AI Overviews and the #2 spot on Claude.

Strength

High resonance with Tech-Forward Independent Dealers, maintaining a 3.1 average position and nearly 95% visibility for this high-value persona.

Recommended Actions

Execute a Claude-specific visibility campaign by publishing high-authority technical whitepapers and industry reports to close the 56% visibility gap.

Claude is the only major platform where OPENLANE is frequently absent, representing a massive blind spot in its AI visibility strategy.

Optimize trust-based content to improve the #14 ranking on ChatGPT for wholesale platform comparisons.

ChatGPT's high mention rate is currently undermined by poor positioning; moving into the top 5 is essential to challenge ACV Auctions' dominance.

Develop content pillars focused on 'low-risk' and 'budget-friendly' sourcing to better capture the Risk-Averse Budget Buyer persona.

This persona currently has the lowest mention rate (77%) among tested dealer types, indicating an underserved market segment.

Content Engineering

Content Ideas

Content designed to help AI agents learn about your category and recommend your brand.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Sourcing Wholesale Inventory(3 queries)

“help me find better used car inventory for my independent lot, what sites should i be using”

3/4 platforms mentioned

Core

ChatGPT

1.Manheim

2.OVE

3.Manheim Market Report

4.ADESA

5.CarValue

9.BacklotCars

+21 more

Claude

1.CarMax Auctions

2.IAA

3.ADESA U.S.

4.Dealerslink

Gemini

1.VETTX

2.Vehicle Acquisition Network (VAN)

3.LeadLocate

4.ACV Auctions

5.BacklotCars

+10 more

AI Overviews

1.ACV Auctions

2.AMP

3.Virtual Lift

4.OPENLANE

5.ADESA

+14 more

“where can i buy dealer trade-ins and off-lease cars online without going to physical auctions”

3/4 platforms mentioned

Core

The Tech-Forward Independent Dealer · Owner/General Manager

ChatGPT

1.OPENLANE

2.BacklotCars

3.ACV Auctions

4.Manheim

5.Simulcast

+10 more

Claude

1.ACV Auctions

2.OPENLANE

3.Manheim Express

4.Guaranteed First BidSM

5.Carvana Auction

+4 more

Gemini

1.ACV Auctions

2.Manheim

3.OPENLANE

4.AMP (Audio Motor Profile)

5.Virtual Lift

+13 more

AI Overviews

1.Carvana

2.Driveway

3.Lithia & Driveway

4.CarMax

5.AutoNation

+8 more

“best ways to source wholesale vehicles for a small lot right now, specific platforms please”

4/4 platforms mentioned

Core

The Tech-Forward Independent Dealer · Owner/General Manager

ChatGPT

1.ACV Auctions

2.True360

3.SAM

4.VIPER

5.OPENLANE

+18 more

Claude

1.ACV Auctions

2.OPENLANE

3.Manheim

4.ADESA

5.vAuto Stockwave

+9 more

Gemini

1.Manheim

2.ACV Auctions

3.AMP (Audio Motor Profile)

4.Virtual Lift

5.OBD-II

6.OPENLANE

+8 more

AI Overviews

1.ACV Auctions

2.AMP

3.Virtual Lift

4.OPENLANE

5.BacklotCars

+12 more

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

mymanheim.com

OPENLANE

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Content Ideas

Sample Conversations

Citations

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

Start gettingrecommended by AI.

Frequently asked questions

OPENLANE

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Content Ideas

Sample Conversations

Citations

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

Start gettingrecommended by AI.

Frequently asked questions

Start getting
recommended by AI.

Start getting
recommended by AI.