What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Businesses/Tock

AI Visibility & Sentiment

Tock

Tock is a comprehensive reservation and hospitality management platform that connects diners with restaurants, wineries, and unique culinary experiences worldwide. The platform enables businesses to manage reservations, events, takeout, and guest data while helping consumers discover and book exceptional dining experiences.

Active Monitoring

exploretock.com

Startups

AI Visibility Score

85/100

Excellent

Sentiment Score

99/100

Score by Reach

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core

adjacent

aspirational

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe Tock today.

Tock has established itself as the definitive solution for high-stakes restaurant operations, securing the top spot across nearly every AI platform for queries regarding prepaid bookings and no-show mitigation. While the brand dominates the 'Multi-Unit Efficiency Architect' persona with an elite average position of 1.9, it remains surprisingly vulnerable in complex travel planning where legacy competitors still capture the 'foodie trip' narrative.

Value Proposition

An all-in-one hospitality platform that helps businesses drive revenue through reservations, experiences, events, and takeout while providing diners access to exclusive culinary experiences at James Beard Award-winning restaurants and trending establishments worldwide.

Overview

Mission

To change the future of hospitality by helping businesses run better businesses with transformative and easy-to-use software.

Products & Services

Restaurant reservation management systemEvent ticketing and managementTakeout and delivery orderingTable and service management softwareGuest data analytics and CRM

Current State

Visibility Landscape

A high-level view of how Tock performs across AI platforms, broken down by strategic reach level — from core brand queries to growth opportunities.

	ChatGPT	Claude	Gemini	AI Overviews
Reputation Brand recognition & direct queries	94	62	91	94
Core Topics Product/service category queries	30	0	57	33
Growth Areas Adjacent, aspirational & visionary	78	50	79	50

ChatGPT

Claude

Gemini

AI Overviews

Reputation

Brand recognition & direct queries

Core Topics

Product/service category queries

Growth Areas

Adjacent, aspirational & visionary

Competitive Landscape

OpenTable

37 mentions

Resy

30 mentions

SevenRooms

22 mentions

The French Laundry

10 mentions

Per Se

9 mentions

American Express

7 mentions

Loading visibility matrix...

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve Tock's AI visibility.

Key Findings

Strength

Commanding authority on prepaid booking solutions with #1 rankings across Claude, Gemini, and AI Overviews

Strength

Exceptional visibility for multi-unit operators and efficiency-focused personas with an average position of 1.9

Strength

Consistent #1 ranking on ChatGPT for high-intent queries involving exclusive NYC tasting menus

Recommended Actions

Develop and index high-authority whitepapers focused on restaurant CRM and data-driven loyalty systems.

Tock currently lags at position #6 on ChatGPT for guest data queries, which is a critical gap in their enterprise value proposition.

Refine technical documentation and enterprise feature descriptions to improve indexing on Claude.

Claude's 38% mention rate is significantly lower than other platforms, indicating Tock's current content isn't hitting the specific technical depth Claude's model prioritizes.

Launch a targeted content campaign for elite culinary leaders to improve the 'Michelin-Starred Owner-Chef' persona visibility.

An average position of 6.5 for Tock's core premium demographic is a strategic weakness that allows competitors to own the luxury narrative.

Content Engineering

Content Ideas

Content designed to help AI agents learn about your category and recommend your brand.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Premium Dining & Experience Planning(3 queries)

“help me find a unique winery experience for a 10th anniversary, specific places to book please”

1/4 platforms mentioned

Adjacent

ChatGPT

1.Castello di Amorosa

2.Jordan Vineyard & Winery

3.Benziger Family Winery

4.Sterling Vineyards

5.Sunstone Vineyards & The Sunstone Villa

+9 more

Claude

1.Schramsberg Vineyards

2.Castello di Amorosa

3.Inglenook

4.Bouchaine Winery

5.Paradise Ridge

+7 more

Gemini

1.Quinta da Pacheca

2.Bodegas Timanfaya

3.Hotel Marqués de Riscal

4.Guggenheim

5.Marriott

+13 more

AI Overviews

1.Jordan Estate Rewards

2.Jarvis Estate

3.ExploreTock

4.Jordan Vineyard & Winery

5.Sandy Road Vineyards

+10 more

“how can i book those exclusive tasting menu dinners in nyc”

3/4 platforms mentioned

Core

The Michelin-Starred Owner-Chef · Owner & Executive Chef

ChatGPT

1.Tock

2.Resy

3.OpenTable

4.AmEx Platinum

5.Centurion

+10 more

Claude

1.Resy

2.OpenTable

3.Le Bernardin

4.The Modern

5.Jean-Georges

+2 more

Gemini

1.OpenTable

2.Atomix

3.Atera

4.Chef’s Table at Brooklyn Fare

5.Tock

+19 more

AI Overviews

1.Resy

2.Tock

3.Per Se

4.SevenRooms

5.Atomix

+14 more

“plan a weekend trip for foodies in napa and tell me which platforms to use for bookings”

3/4 platforms mentioned

Aspirational

The Michelin-Starred Owner-Chef · Owner & Executive Chef

ChatGPT

1.Turo

2.Auberge du Soleil

3.Bardessono

4.Carneros Resort

5.AmEx Fine Hotels & Resorts

14.Tock

+14 more

Claude

1.The French Laundry

2.Ciccio

3.North Block Hotel

4.Meadowood Napa Valley

5.Auberge du Soleil

+14 more

Gemini

1.Promontory

2.PRESS Restaurant

3.SevenRooms

4.The Charter Oak

5.Wheeler Farms

7.Tock

+9 more

AI Overviews

1.Oxbow Public Market

2.Loveski Deli

3.Culinary Institute

4.Angele Restaurant and Bar

5.Napa River Inn

17.Tock

+19 more

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

Castello di Amorosa

castellodiamorosa.com

Web1 ref

Jordan Vineyard & Winery

jordanwinery.com

Web1 ref

Benziger Family Winery

benziger.com

Web1 ref

Sterling Vineyards

sterlingvineyards.com

Web1 ref

Sunstone Vineyards

sunstonewinery.com

Web1 ref

L’Ecole No. 41

lecole.com

Web1 ref

Babylonstoren

babylonstoren.com

Web1 ref

Cavas Wine Lodge - Pelorus Travel

pelorustravel.com

Web1 ref

schramsberg.com

Web1 ref

castellodiamorosa.com

Web1 ref

inglenook.com

Web1 ref

bouchaine.com

Web1 ref

paradiseridgewinery.com

Web1 ref

thedonumestate.com

Web1 ref

gaineyvineyard.com

Web1 ref

Competitive Landscape

Brands and products that AI platforms mention alongside or instead of Tock.

Tock38 mentions

OpenTable37 mentions

Resy30 mentions

SevenRooms22 mentions

The French Laundry10 mentions

Per Se9 mentions

American Express7 mentions

Atomix7 mentions

Square6 mentions

Toast6 mentions

Amex6 mentions

Brand Identity

Brand Voice & Style

How AI perceives Tock's communication style and personality

Tock communicates with a sophisticated yet accessible tone that celebrates the art of hospitality. The brand voice balances culinary expertise with approachable warmth, speaking to both industry professionals and passionate diners. Content emphasizes discovery, exceptional experiences, and the transformative power of great hospitality, using evocative food-focused language while maintaining a modern, tech-forward sensibility.

Core Tone Traits

Culinary Sophistication

Uses refined, food-forward language that celebrates exceptional dining without being pretentious

Warm & Inviting

Creates a sense of welcome and discovery, making fine dining feel accessible

Industry Authority

Speaks with expertise about hospitality trends, featuring James Beard winners and culinary leaders

Modern & Innovative

Positions technology as an enabler of better hospitality experiences

Backing

Investors

Origin Ventures

Engineer content that makes AI agents recommend you

Pendium analyzes how AI platforms perceive your brand, reverse-engineers what they already cite, and continuously publishes content designed to fill gaps and earn more mentions — on autopilot, with you in the loop.

Data generated by Pendium.ai AI visibility scanning. Last scanned March 3, 2026.

Tock

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Content Ideas

Sample Conversations

Citations

Competitive Landscape

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

Start getting recommended by AI

Frequently asked questions