What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Pricing

Get a demo

Tock

Visibility85

Vibe99

Businesses/Tock

AI Visibility & Sentiment

Tock

Tock is a comprehensive reservation and hospitality management platform that connects diners with restaurants, wineries, and unique culinary experiences worldwide. The platform enables businesses to manage reservations, events, takeout, and guest data while helping consumers discover and book exceptional dining experiences.

Active Monitoring

exploretock.com

Startups

AI Visibility Score

85/100

Excellent

Sentiment Score

99/100

Score by Priority

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core

adjacent

aspirational

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe Tock today.

Tock has established itself as the definitive solution for high-stakes restaurant operations, securing the top spot across nearly every AI platform for queries regarding prepaid bookings and no-show mitigation. While the brand dominates the 'Multi-Unit Efficiency Architect' persona with an elite average position of 1.9, it remains surprisingly vulnerable in complex travel planning where legacy competitors still capture the 'foodie trip' narrative.

Working in your favor

Commanding authority on prepaid booking solutions with #1 rankings across Claude, Gemini, and AI Overviews

Exceptional visibility for multi-unit operators and efficiency-focused personas with an average position of 1.9

Consistent #1 ranking on ChatGPT for high-intent queries involving exclusive NYC tasting menus

Gaps to close

Significant visibility deficit on Claude with only a 38% mention rate compared to 81% on Gemini

Underperforming for the 'Michelin-Starred Owner-Chef' persona, trailing at an average position of 6.5

Inconsistent presence in complex culinary itinerary planning, often dropping out of mentions or ranking as low as #17 for Napa food trips

Opportunities

Capture the CRM and Guest Data management narrative where current ChatGPT visibility is under-indexed at position #6

Leverage strong winery experience rankings on Gemini to dominate the agritourism and luxury experience sector

Displace legacy competitors like OpenTable and Resy in 'foodie trip' planning by deploying structured itinerary data

Highest-Impact Actions

Develop and index high-authority whitepapers focused on restaurant CRM and data-driven loyalty systems.

Tock currently lags at position #6 on ChatGPT for guest data queries, which is a critical gap in their enterprise value proposition.

Refine technical documentation and enterprise feature descriptions to improve indexing on Claude.

Claude's 38% mention rate is significantly lower than other platforms, indicating Tock's current content isn't hitting the specific technical depth Claude's model prioritizes.

Launch a targeted content campaign for elite culinary leaders to improve the 'Michelin-Starred Owner-Chef' persona visibility.

An average position of 6.5 for Tock's core premium demographic is a strategic weakness that allows competitors to own the luxury narrative.

Value Proposition

An all-in-one hospitality platform that helps businesses drive revenue through reservations, experiences, events, and takeout while providing diners access to exclusive culinary experiences at James Beard Award-winning restaurants and trending establishments worldwide.

Overview

Mission

To change the future of hospitality by helping businesses run better businesses with transformative and easy-to-use software.

Products & Services

Restaurant reservation management systemEvent ticketing and managementTakeout and delivery orderingTable and service management softwareGuest data analytics and CRM

Current State

Visibility Landscape

A high-level view of how Tock performs across AI platforms, broken down by strategic priority level — from core brand queries to growth opportunities.

	ChatGPT	Claude	Gemini	AI Overviews
Reputation1q Brand recognition & direct queries	97	97	97	97
“What do you know about Tock? What do they do and what's their reputation?”	#1	#1	#1	#1
Core3q Product/service category queries	94	72	94	97
“how to stop restaurant no-shows using prepaid bookings”	#3	#1	#1	#1
“best reviewed restaurant reservation software for fine dining right now”	—	#2	#4	#1
“how can i book those exclusive tasting menu dinners in nyc”	#1	No	#1	#1
Growth Areas3q Adjacent, aspirational & visionary	66	47	93	71
“help me find a unique winery experience for a 10th anniversary, specific places to book please”	No	No	#2	#3
“how to use guest data to improve restaurant service and keep people coming back”	#6	No	#3	No
“plan a weekend trip for foodies in napa and tell me which platforms to use for bookings”	#1	#2	#2	#1

“What do you know about Tock? What do they do and what's their reputation?”

“how to stop restaurant no-shows using prepaid bookings”

“best reviewed restaurant reservation software for fine dining right now”

—

“how can i book those exclusive tasting menu dinners in nyc”

“help me find a unique winery experience for a 10th anniversary, specific places to book please”

“how to use guest data to improve restaurant service and keep people coming back”

“plan a weekend trip for foodies in napa and tell me which platforms to use for bookings”

Competitive Landscape

Tock

38 mentions

OpenTable

37 mentions

Resy

30 mentions

SevenRooms

22 mentions

The French Laundry

10 mentions

Per Se

9 mentions

American Express

7 mentions

Atomix

7 mentions

Square

6 mentions

Toast

6 mentions

Amex

6 mentions

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve Tock's AI visibility.

Key Findings

Strength

Commanding authority on prepaid booking solutions with #1 rankings across Claude, Gemini, and AI Overviews

Strength

Exceptional visibility for multi-unit operators and efficiency-focused personas with an average position of 1.9

Strength

Consistent #1 ranking on ChatGPT for high-intent queries involving exclusive NYC tasting menus

Recommended Actions

Develop and index high-authority whitepapers focused on restaurant CRM and data-driven loyalty systems.

Tock currently lags at position #6 on ChatGPT for guest data queries, which is a critical gap in their enterprise value proposition.

Refine technical documentation and enterprise feature descriptions to improve indexing on Claude.

Claude's 38% mention rate is significantly lower than other platforms, indicating Tock's current content isn't hitting the specific technical depth Claude's model prioritizes.

Launch a targeted content campaign for elite culinary leaders to improve the 'Michelin-Starred Owner-Chef' persona visibility.

An average position of 6.5 for Tock's core premium demographic is a strategic weakness that allows competitors to own the luxury narrative.

Content Engineering

Content Ideas

Content designed to help AI agents learn about your category and recommend your brand.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Premium Dining & Experience Planning(3 queries)

“help me find a unique winery experience for a 10th anniversary, specific places to book please”

1/4 platforms mentioned

Adjacent

ChatGPT

1.Castello di Amorosa

2.Jordan Vineyard & Winery

3.Benziger Family Winery

4.Sterling Vineyards

5.Sunstone Vineyards & The Sunstone Villa

+9 more

Claude

1.Schramsberg Vineyards

2.Castello di Amorosa

3.Inglenook

4.Bouchaine Winery

5.Paradise Ridge

+7 more

Gemini

1.Quinta da Pacheca

2.Bodegas Timanfaya

3.Hotel Marqués de Riscal

4.Guggenheim

5.Marriott

+13 more

AI Overviews

1.Jordan Estate Rewards

2.Jarvis Estate

3.ExploreTock

4.Jordan Vineyard & Winery

5.Sandy Road Vineyards

+10 more

“how can i book those exclusive tasting menu dinners in nyc”

3/4 platforms mentioned

Core

The Michelin-Starred Owner-Chef · Owner & Executive Chef

ChatGPT

1.Tock

2.Resy

3.OpenTable

4.AmEx Platinum

5.Centurion

+10 more

Claude

1.Resy

2.OpenTable

3.Le Bernardin

4.The Modern

5.Jean-Georges

+2 more

Gemini

1.OpenTable

2.Atomix

3.Atera

4.Chef’s Table at Brooklyn Fare

5.Tock

+19 more

AI Overviews

1.Resy

2.Tock

3.Per Se

4.SevenRooms

5.Atomix

+14 more

“plan a weekend trip for foodies in napa and tell me which platforms to use for bookings”

3/4 platforms mentioned

Aspirational

The Michelin-Starred Owner-Chef · Owner & Executive Chef

ChatGPT

1.Turo

2.Auberge du Soleil

3.Bardessono

4.Carneros Resort

5.AmEx Fine Hotels & Resorts

14.Tock

+14 more

Claude

1.The French Laundry

2.Ciccio

3.North Block Hotel

4.Meadowood Napa Valley

5.Auberge du Soleil

+14 more

Gemini

1.Promontory

2.PRESS Restaurant

3.SevenRooms

4.The Charter Oak

5.Wheeler Farms

7.Tock

+9 more

AI Overviews

1.Oxbow Public Market

2.Loveski Deli

3.Culinary Institute

4.Angele Restaurant and Bar

5.Napa River Inn

17.Tock

+19 more

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

Castello di Amorosa

castellodiamorosa.com

Tock

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Content Ideas

Sample Conversations

Citations

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

Start gettingrecommended by AI.

Frequently asked questions

Tock

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Content Ideas

Sample Conversations

Citations

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

Start gettingrecommended by AI.

Frequently asked questions

Start getting
recommended by AI.

Start getting
recommended by AI.