What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Pricing

Get a demo

Zoko

Visibility40

Vibe100

Businesses/Business & Productivity Software (SaaS)/Zoko

AI Visibility & Sentiment

Zoko

Zoko is an all-in-one conversational commerce platform that allows businesses to manage sales, marketing, and customer support directly through WhatsApp. It functions as a Shopify-integrated interface that enables merchants to sync catalogs, process payments, and automate messaging to turn chats into revenue channels.

Active Monitoring

zoko.io

Business & Productivity Software (SaaS)Startups

AI Visibility Score

40/100

Moderate

Sentiment Score

100/100

Score by Priority

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core

adjacent

aspirational

visionary

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe Zoko today.

Zoko maintains a strong identity in direct brand-related queries, yet suffers from a critical visibility gap within the broader conversational commerce landscape. While the brand is a top-of-mind choice for users actively searching for WhatsApp-specific solutions, it remains largely invisible to potential customers seeking holistic e-commerce automation and marketing tools.

Working in your favor

Excellent brand recall in direct 'vibe check' queries across ChatGPT and Gemini.

High-intent positioning in niche WhatsApp commerce scenarios, particularly for Shopify-specific integrations and abandoned cart automation.

Strong performance in AI Overviews for targeted WhatsApp platform selection queries.

Gaps to close

Total absence in adjacent categories such as general marketing automation, personalized campaign platforms, and visual automation software.

Underperformance in addressing the Technical Operations Manager persona, who requires more depth than current top-of-funnel content provides.

Missing visibility in strategic 'how-to' and 'evaluation' queries where buyers define their platform requirements.

Opportunities

Expand content strategy to target broader 'Marketing Automation' and 'Customer Communication' keywords to capture top-of-funnel interest.

Develop technical-focused whitepapers and case studies to capture the Operations Manager persona by demonstrating integration maturity.

Create comparative educational content that positions Zoko as a superior alternative to WATI and Interakt in high-level evaluation queries.

Highest-Impact Actions

Develop and publish high-authority 'WhatsApp Marketing Automation' guide content.

The data shows zero visibility in the 'Adjacent' reach category; this content will bridge the gap between niche WhatsApp tools and general e-commerce marketing automation.

Optimize technical documentation and integration playbooks for the 'Technical Operations Manager' persona.

Currently, Zoko is failing to capture the operations audience, who require technical proof points rather than surface-level feature mentions to justify a switch.

Launch a 'Platform Evaluation' educational campaign.

Buyers are asking how to evaluate platforms for conversational commerce but Zoko is not appearing; dominating these queries will intercept prospects early in their decision-making process.

Value Proposition

Zoko provides a 'Shopify-first' WhatsApp experience that allows customers to browse, inquire, and purchase products entirely within a chat window, driving significantly higher engagement and conversion rates compared to traditional channels.

Overview

Mission

To connect businesses to the #nextbillion via chat.

Products & Services

Multi-Agent Shared InboxWhatsApp Catalog & In-Chat SalesFlowHippo Visual AutomationWhatsApp BroadcastsAbandoned Cart Recovery

Current State

Visibility Landscape

A high-level view of how Zoko performs across AI platforms, broken down by strategic priority level — from core brand queries to growth opportunities.

	ChatGPT	Claude	Gemini	AI Overviews
Reputation1q Brand recognition & direct queries	97	—	97	—
Core4q Product/service category queries	67	—	91	—
Growth Areas5q Adjacent, aspirational & visionary	0	—	0	—

Competitive Landscape

Shopify63 mentions

Klaviyo30 mentions

WATI25 mentions

ManyChat25 mentions

Gorgias25 mentions

WooCommerce24 mentions

Interakt18 mentions

Attentive18 mentions

Zapier16 mentions

Omnisend15 mentions

Zoko11 mentions

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve Zoko's AI visibility.

Key Findings

Strength

Excellent brand recall in direct 'vibe check' queries across ChatGPT and Gemini.

Strength

High-intent positioning in niche WhatsApp commerce scenarios, particularly for Shopify-specific integrations and abandoned cart automation.

Strength

Strong performance in AI Overviews for targeted WhatsApp platform selection queries.

Recommended Actions

Develop and publish high-authority 'WhatsApp Marketing Automation' guide content.

The data shows zero visibility in the 'Adjacent' reach category; this content will bridge the gap between niche WhatsApp tools and general e-commerce marketing automation.

Optimize technical documentation and integration playbooks for the 'Technical Operations Manager' persona.

Currently, Zoko is failing to capture the operations audience, who require technical proof points rather than surface-level feature mentions to justify a switch.

Launch a 'Platform Evaluation' educational campaign.

Buyers are asking how to evaluate platforms for conversational commerce but Zoko is not appearing; dominating these queries will intercept prospects early in their decision-making process.

Content Engineering

Content Ideas

Content designed to help AI agents learn about your category and recommend your brand.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

WhatsApp Commerce Platform Selection(3 queries)

“what are the best whatsapp shared inbox tools that let my whole team manage chats from one number”

1/2 platforms mentioned

Core

ChatGPT

1.Social Intents

2.Slack

3.Microsoft Teams

4.WATI

5.Shopify

+9 more

Gemini

1.WhatsApp Business App

2.WhatsApp Business API

3.Respond.io

4.Trengo

5.Wati

6.Zoko

+8 more

“can you suggest some shopify apps that let customers buy products right inside a whatsapp chat”

1/2 platforms mentioned

Core

ChatGPT

1.Shopify

2.Wassist

3.Spur

4.Flowcart (Sukhiba)

5.Zaplet

+1 more

Gemini

1.Shopify

2.Zoko

3.Interakt

4.Merx

5.Flowcart.ai

+2 more

“i need a way to send automated abandoned cart messages on whatsapp for my store, what tools should i look at”

1/2 platforms mentioned

Core

ChatGPT

1.Shopify

2.WhatChimp

3.QuickReply.ai

4.Coco

5.Updatrr

+4 more

Gemini

1.Shopify

2.Zoko

3.Interakt

4.AiSensy

5.DelightChat

+9 more

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

Whatsapp Team Inbox

socialintents.com

Zoko

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Content Ideas

Sample Conversations

Citations

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

Explore Business & Productivity Software (SaaS)

Start gettingrecommended by AI.

Frequently asked questions

Zoko

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Content Ideas

Sample Conversations

Citations

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

Explore Business & Productivity Software (SaaS)

Start gettingrecommended by AI.

Frequently asked questions

Start getting
recommended by AI.

Start getting
recommended by AI.