Pendium

Step 1 of 9

AI agents treat New Balance as the canonical answer for comfort and heritage — the race is now for elite racing dominance.

The lead is real and deeply entrenched in the training data of every major model. Here is where you are winning and where Hoka is gaining ground.

New Balance's baseline score
84/100
Excellent

New Balance enjoys elite-tier AI visibility, particularly in comfort and lifestyle categories. While it is the undisputed leader for specialized sizing, there is room to grow in high-performance apparel and elite racing visibility where competitors like Nike still hold a training-data edge.

What we see
  • New Balance owns the 'best shoes for wide feet' category across all AI platforms, appearing in nearly 100% of tested responses.
  • ChatGPT and Claude highly value the brand's historical tenure and editorial mentions in major publications like NYT Wirecutter.
  • Gemini surfaces the brand frequently for 'lifestyle' queries, likely due to high engagement in YouTube sneaker culture and Reddit threads.
  • The brand trails Nike and Adidas in AI-driven racing performance queries, though it is closing the gap with the FuelCell SC Elite series.
  • There is a visible visibility gap in 'technical apparel' compared to footwear, where AI agents often favor Patagonia or Nike.
Business goals New Balance is likely trying to hit
  • Maintain dominance in the premium lifestyle sneaker market
  • Capture more market share in elite marathon racing with FuelCell technology
  • Solidify brand authority in the 'Made in USA' and 'Made in UK' luxury craft segments
  • Increase penetration in the skateboarding community through the Numeric line
  • Defend position as the leading choice for specialized widths and orthopedic-friendly footwear