What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Pricing

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Carbon Health

Visibility58

Vibe95

Businesses/Healthcare/Carbon Health

AI Visibility & Sentiment

Carbon Health

Carbon Health is a modern healthcare company providing urgent care, primary care, and virtual care services through both physical clinic locations and a mobile app. They combine advanced technology with expert medical care to make high-quality healthcare more accessible, offering same-day appointments, transparent pricing, and no membership fees.

Active Monitoring

carbonhealth.com

Healthcare Startups

AI Visibility Score

58/100

Moderate

Sentiment Score

95/100

AI Perception

Summary

Carbon Health has solidified its position as the premier choice for tech-driven urgent care, frequently securing the #1 spot across ChatGPT, Claude, and Gemini for acute medical needs. While the brand dominates the 'App-First Busy Parent' persona with an 81% mention rate, it suffers from a critical visibility void in mental health and therapy, allowing One Medical to command the broader healthcare narrative.

Value Proposition

A friendlier healthcare experience without membership fees - combining easy scheduling, caring providers, and seamless in-person and app-based care with same-day appointments and transparent pricing.

Overview

Mission

Making high-quality healthcare more accessible to everyone.

Products & Services

Primary Care (preventative care, annual physicals, chronic condition management)Urgent Care (immediate medical needs, injuries, illness)Virtual Care (telehealth appointments via app)Mental Health Services (therapy, counseling)Workplace Health (occupational health, pre-employment services)

Agent Breakdown

AI Platforms

How often do different AI platforms reference Carbon Health?

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Conversation Analysis

Topics

What conversations is Carbon Health included in — or excluded from?

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Buyer Personas

Personas

Who does each AI platform recommend Carbon Health to, and when?

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Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Managing Acute Illness & Injury(2 queries)

“help me find a doctor's office near me that does same day walk ins for a bad cough”

0/4 platforms mentioned

ChatGPT

1.Solv

2.Zocdoc

3.CityMD

4.MedExpress

5.Beacon Health

+14 more

Claude

1.CVS MinuteClinic

2.Walgreens Healthcare Clinic

3.Teladoc

4.Doctor on Demand

5.Amwell

+1 more

Gemini

1.Solv Health

2.Zocdoc

3.CityMD

4.CareNow Urgent Care

5.HCA Healthcare

+10 more

AI Overviews

1.Mount Sinai

2.CVS MinuteClinic

3.NYU Langone Virtual Urgent Care

4.NYU Langone Health

“where should I go for a quick x-ray for a possible broken finger, I don't want to wait in an ER”

3/4 platforms mentioned

ChatGPT

1.Carbon Health

2.Stanford Health Care

3.Sutter Health

4.Palo Alto Medical Foundation

5.El Camino Health

+2 more

Claude

1.Carbon Health

2.NextCare Urgent Care

3.Concentra Urgent Care

4.One Medical

5.Teladoc

+1 more

Gemini

1.Carbon Health

2.One Medical

3.Action Urgent Care

4.Stanford Children’s Health

5.MyChart

+3 more

AI Overviews

1.WellNow Urgent Care

2.CityMD

3.AFC Urgent Care

4.EmergeOrtho

5.Samuels Orthopedic Immediate Care Center

+7 more

Establishing Tech Forward Primary Care(1 query)

“recommend some modern primary care offices in the bay area that actually use technology and have a good app”

4/4 platforms mentioned

ChatGPT

1.One Medical

2.One Medical app

3.Apple Health

4.Parsley Health

5.Parsley Health app

6.Carbon Health

+14 more

Claude

1.Ro

2.Carbon Health

3.Dispatch Health

4.Forward

5.Triage

+2 more

Gemini

1.One Medical

2.Forward Health

3.Carbon Health

4.Circle Medical

5.UCSF

+2 more

AI Overviews

1.One Medical

2.Forward

3.Carbon Health

4.Circle Medical

5.Sutter Health

+2 more

Accessing Virtual & Mental Wellness(1 query)

“I need to talk to a therapist but don't know where to start, what are some good virtual mental health platforms that take insurance”

0/4 platforms mentioned

ChatGPT

1.Headway

2.Aetna

3.Cigna

4.UnitedHealthcare

5.Blue Cross Blue Shield

+13 more

Claude

1.Talkspace

2.BetterHelp

3.Teladoc

4.Ginger

5.Amwell

+1 more

Gemini

1.Talkspace

2.Cigna

3.Anthem

4.Optum

5.Aetna

+13 more

AI Overviews

1.Talkspace

2.Aetna

3.Cigna

4.Optum

5.Blue Cross Blue Shield

+8 more

Comparing Healthcare Provider Quality(1 query)

“who are the most trusted healthcare providers for families right now”

1/4 platforms mentioned

ChatGPT

1.Mayo Clinic

2.Cleveland Clinic

3.Johns Hopkins Medicine

4.Kaiser Permanente

5.Intermountain Health

+29 more

Claude

1.Mayo Clinic

2.Cleveland Clinic

3.Kaiser Permanente

4.Intermountain Healthcare

5.Boston Children's Hospital

+8 more

Gemini

1.U.S. News & World Report

2.Mayo Clinic

3.Cleveland Clinic

4.Johns Hopkins Medicine

5.Boston Children’s Hospital

11.Carbon Health

+11 more

AI Overviews

1.Mayo Clinic

2.Cleveland Clinic

3.Johns Hopkins Medicine

4.Massachusetts General Hospital

5.Northwestern Medicine

+9 more

Analysis

Key Insights

What AI visibility analysis reveals about this brand

Strength

Top-tier rankings (Avg Pos 1.0) for acute injury and x-ray queries across ChatGPT, Claude, and Gemini.

Strength

Exceptional resonance with the 'App-First Busy Parent' persona, achieving a dominant 81% mention rate.

Strength

Strong regional authority in the Bay Area for 'modern primary care' searches, consistently appearing in the top 3 results.

Gap

Complete absence from mental health and therapy queries, representing a significant loss of market share in a high-growth sector.

Gap

Lagging behind One Medical in total mentions (16 vs 29), particularly in comprehensive healthcare provider comparisons.

Gap

Weak performance with the 'Relocated Biotech Professional' persona, indicating a lack of long-form authority content for new residents.

Opportunity

Target the 'Mental Wellness' intent by surfacing clinical staff expertise and virtual therapy availability to AI crawlers.

Opportunity

Improve AI Overview (SGE) presence, which currently lags at a 27% mention rate despite high conversational rankings.

Opportunity

Leverage existing high positive sentiment to displace One Medical in 'trusted family healthcare' rankings where Gemini currently ranks Carbon Health at #11.

Technical Health

Site Health for AI Visibility

How well Carbon Health's website is optimized for AI agent discovery and comprehension.

76/100

8 passed 2 warnings 5 issues

Audited 3/2/2026

Crawlability93

Can AI bots find your pages?

Technical80

SSL, mobile, doctype basics

On-Page SEO58

Titles, descriptions, headings

Content Quality55

Word count, depth, freshness

Schema Markup85

Structured data for AI comprehension

Social & OG77

Open Graph, Twitter cards

AI Readability85

How well AI can parse your content

Critical Issues

Page returns a 403 error

Fix the underlying issue causing the error. 404s should be redirected or the link removed.

Page has no title tag

Add a <title> tag describing the page content (50-60 characters).

Page has no meta description

Add a <meta name="description"> tag summarizing the page (150-160 characters).

Page has no H1 heading

Add a single H1 tag as the main page heading.

Content is too thin

Expand your content to at least 300-500 words with valuable information.

Warnings

Few headings on page

Add more H2 and H3 headings to organize content into sections.

Few internal links on this page

Add more internal links to related pages on your site.

Missing Open Graph tags for social sharing

Add og:title, og:description, and og:image meta tags.

LCP data not available

Ensure the page loads with browser rendering enabled.

TTI data not available

Ensure the page loads with browser rendering enabled.

Want a full technical audit with AI-specific recommendations?

Run a free visibility scan

Brand Identity

Brand Voice & Style

How AI perceives Carbon Health's communication style and personality

Carbon Health communicates with a warm, reassuring tone that makes healthcare feel approachable and stress-free. Their voice is modern and straightforward, avoiding medical jargon while maintaining professionalism. They emphasize convenience, accessibility, and patient-centered care, using inclusive language that welcomes diverse communities. The brand balances being informative with being emotionally supportive, acknowledging that healthcare can be overwhelming while positioning themselves as the friendly, efficient solution.

Core Tone Traits

Warm & Reassuring

Uses comforting language that reduces healthcare anxiety and makes patients feel cared for

Modern & Straightforward

Clear, jargon-free communication that reflects their tech-forward approach

Inclusive & Welcoming

Emphasizes accessibility for all, including LGBTQ+ health and diverse provider representation

Empowering & Patient-Centered

Puts patients in control of their health journey with transparent information

Competitive Landscape

Related Ecosystem

Related products and services that AI mentions in conversations alongside or instead of Carbon Health

Carbon Health33 mentions

One Medical29 mentions

CVS MinuteClinic12 mentions

Sutter Health12 mentions

Teladoc11 mentions

CityMD10 mentions

MyChart10 mentions

Zocdoc9 mentions

Amwell9 mentions

Forward9 mentions

Garmin9 mentions

Source Intelligence

Citations

Sources that AI assistants cite. Getting featured here improves visibility.

Solv

http://solvhealth.com/

Referenced in 1 query

Review

Zocdoc

http://zocdoc.com/

Referenced in 2 queries

Review

Northwell Health-GoHealth Urgent Care

https://www.google.com/viewer/place?mid=/g/11c5s8lwbb

Referenced in 1 query

Review

Mount Sinai-Urgent Care, East 14th Street - New York

https://www.mountsinai.org/locations/urgent-care-east-14th-street

Referenced in 1 query

Review

Same-Day Care at NYU Langone

https://nyulangone.org/care-services/same-day-care-at-nyu-langone

Referenced in 1 query

Review

Same Day Appointment / Walk In | Medical Offices of Manhattan

https://www.medicalofficesofmanhattan.com/same-day-appointment-walk-in/

Referenced in 1 query

Review

Urgent Care Locations in New York City - Mount Sinai

https://www.mountsinai.org/locations/urgent-care

Referenced in 1 query

Review

MinuteClinic®: NEW YORK, NY Walk-In Clinic - CVS

https://www.cvs.com/minuteclinic/clinic-locator/ny/newyork/

Referenced in 1 query

Review

Illness

https://www.zocdoc.com/practice/nao-medical-108960?LocIdent=262265&entity_id=pt_b2ASfS1Wc0iAKgO-VGShqx-lo_7Z7uCW_gq0S7cCVJdWjdTB-entity

Referenced in 1 query

Review

Flu test

https://www.solvhealth.com/modernmd-urgent-care-brooklyn-ny-gKDBK0

Referenced in 1 query

Review

Virtual-first Primary Care Expands in the Bay Area | Newsroom

https://news.sutterhealthplan.org/virtual-first-primary-care-expands-in-the-bay-area/

Referenced in 1 query

Review

Primary Care at Medicare Rates: One Startup’s Recipe for Expansion

https://www.aha.org/aha-center-health-innovation-market-scan/2021-08-24-primary-care-medicare-rates-one-startups-recipe

Referenced in 1 query

Review

Content Engineering

Recommended Actions

Develop and index structured content specifically targeting mental health and therapy service pathways.

Carbon Health had a 0% mention rate for mental health queries across all platforms, ceding the entire category to competitors.

Impact: High

Optimize digital infrastructure for AI Overview (SGE) inclusion by utilizing medical schema and local-intent keywords.

The 27% mention rate in AI Overviews is significantly lower than the 73% achieved in Gemini, suggesting a technical gap in search-specific AI indexing.

Impact: High

Create high-authority guides for 'Relocating to the Bay Area' that highlight long-term primary care trust.

The brand currently struggles with the Relocated Professional persona, ranking much lower (5.6) than it does with established parents (2.5).

Impact: Medium

Enhance competitive comparison pages to highlight differentiators against One Medical.

One Medical is the primary threat with nearly double the mention volume; Carbon Health must assert its 'modern' tech advantage more aggressively to LLMs.

Impact: Medium

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