BigCommerce

Visibility77

Vibe98

Businesses/E-commerce Software/BigCommerce

AI Visibility & Sentiment

BigCommerce

BigCommerce is a leading e-commerce platform that powers modern buying experiences across brands, regions, and channels. The platform provides scalable, flexible solutions for businesses of all sizes, from small businesses to enterprise-level B2B operations, enabling them to sell across multiple channels without rebuilding their systems.

Active Monitoring

bigcommerce.com

E-commerce Software Startups

AI Visibility Score

77/100

Good

Sentiment Score

98/100

AI Perception

Summary

BigCommerce has achieved a dominant foothold in the generative search landscape, securing a flawless 100% mention rate within Google AI Overviews and ChatGPT. The brand is the clear authority for merchants 'outgrowing Shopify,' consistently appearing as the primary recommendation for mid-market scaling and B2B digital transformation.

Value Proposition

A platform you won't outgrow - BigCommerce offers a single, scalable foundation that powers modern buying experiences across brands, regions, and channels, eliminating the need to rebuild systems as businesses expand

Overview

Mission

Commerce built for momentum - empowering businesses with a scalable foundation where everything works together

Products & Services

Enterprise e-commerce platformB2B Edition for manufacturers and distributorsFeedonomics product feed managementCustom checkout solutionsMulti-channel selling integrations

Agent Breakdown

AI Platforms

How often do different AI platforms reference BigCommerce?

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Conversation Analysis

Topics

What conversations is BigCommerce included in — or excluded from?

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Buyer Personas

Personas

Who does each AI platform recommend BigCommerce to, and when?

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Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Scaling Beyond Entry Level Platforms(3 queries)

“we've outgrown shopify and need a more flexible enterprise platform, what should we look at?”

3/4 platforms mentioned

ChatGPT

1.Shopify

2.commercetools

3.Adobe Commerce

4.Magento Commerce

5.Salesforce Commerce Cloud

8.BigCommerce Enterprise

+60 more

Claude

1.Adobe Commerce

2.Magento

3.SAP Commerce Cloud

4.SAP

5.Oracle Commerce

+7 more

Gemini

1.Shopify

2.Adobe Commerce

3.Magento Enterprise Edition

4.Salesforce Commerce Cloud

5.Salesforce

9.BigCommerce Enterprise

+9 more

AI Overviews

1.Shopify

2.Broadleaf Commerce

3.Weidenhammer Systems Corp

4.BigCommerce Enterprise

5.Salesforce Commerce Cloud

+12 more

“help me find an ecommerce platform that handles high volume without breaking the bank on transaction fees”

3/3 platforms mentioned

Claude

1.Magento

2.Shopify Plus

3.Shopify Payments

4.BigCommerce Enterprise

5.Stencil

+4 more

Gemini

1.Magento

2.Shopify Plus

3.BigCommerce

4.Stripe

5.PayPal

+11 more

AI Overviews

1.Zapier

2.BigCommerce

3.WooCommerce

4.Fyresite

5.BigCommerce Enterprise

+6 more

“what are the best options for a brand moving from a basic online store to a full enterprise setup?”

3/3 platforms mentioned

Claude

1.Shopify Plus

2.Magento

3.Commerce Cloud

4.Salesforce

5.Einstein Commerce

11.BigCommerce Enterprise

+12 more

Gemini

1.Magento

2.Shopify Plus

3.Adobe Commerce

4.Magento Commerce Cloud

5.Adobe Commerce Cloud

9.BigCommerce Enterprise

+7 more

AI Overviews

1.BigCommerce

2.Shopify Plus

3.BigCommerce Enterprise

4.Salesforce Commerce Cloud

5.Salesforce CRM

+8 more

B2B Digital Transformation(1 query)

“how can i move my wholesale manufacturing business online while keeping custom pricing for different clients?”

4/4 platforms mentioned

ChatGPT

1.Shopify Plus

2.BigCommerce B2B

3.Adobe Commerce

4.Magento

5.OroCommerce

+47 more

Claude

1.Shopify Plus

2.BigCommerce

3.WooCommerce

4.Dynamic Pricing

5.WooCommerce B2B

+8 more

Gemini

1.Salesforce Commerce Cloud

2.Salesforce

3.Adobe Commerce

4.Magento Enterprise Edition

5.Shopify Plus

6.BigCommerce

+7 more

AI Overviews

1.SellerChamp

2.Atwix

3.Shopify Plus

4.BigCommerce B2B Edition

5.Adobe Commerce

+7 more

Omnichannel And Feed Management(1 query)

“my product feeds are a mess across google and meta, what tools can help me sync everything better?”

4/4 platforms mentioned

ChatGPT

1.Channable

2.DataFeedWatch

3.Feedonomics

4.Productsup

5.Shopify

+14 more

Claude

1.Feedonomics

2.Simpli

3.Skai

4.Shopify

5.WooCommerce

+2 more

Gemini

1.GoDataFeed

2.Feedonomics

3.ChannelAdvisor

4.DataFeedWatch

5.Shopify

6.BigCommerce

+7 more

AI Overviews

1.DataFeedWatch

2.Channable

3.Feedonomics

4.GoDataFeed

5.Shopify

+4 more

E Commerce Platform Evaluation & Trust(1 query)

“who are the most reliable ecommerce platform providers for enterprise businesses right now?”

4/4 platforms mentioned

ChatGPT

1.Salesforce Commerce Cloud

2.Adobe Commerce

3.Magento

4.SAP Commerce Cloud

5.Shopify Plus

9.BigCommerce Enterprise

+17 more

Claude

1.Salesforce Commerce Cloud

2.Salesforce

3.Adobe Commerce

4.Magento

5.SAP Commerce Cloud

8.BigCommerce Enterprise

+9 more

Gemini

1.Salesforce Commerce Cloud

2.Salesforce

3.Marketing Cloud

4.Service Cloud

5.Einstein

12.BigCommerce Enterprise

+8 more

AI Overviews

1.Shopify Plus

2.Salesforce Commerce Cloud

3.BigCommerce Enterprise

4.Adobe Commerce

5.Mattel

+13 more

Analysis

Key Insights

What AI visibility analysis reveals about this brand

Strength

Unrivaled performance in Google AI Overviews with an average position of 3.1 across all tested queries.

Strength

Absolute dominance in the 'Scaling Beyond Entry-Level Platforms' query category, often securing the #1 or #2 spot on Claude and Gemini.

Strength

Perfect 100% mention rate with the Scalable Mid-Market Director and B2B Industrial Digital Lead personas.

Gap

Mixed sentiment among Headless Architecture Specialists and B2B Leads indicates that while the brand is mentioned, the technical or enterprise-grade nuances are not consistently praised.

Gap

Visibility on Gemini lags significantly behind other platforms, with an average position of 6.7 and some rankings falling as low as #19 for trust-based queries.

Gap

Competitor volume gap where Adobe Commerce and commercetools are mentioned more frequently in broader industry evaluations.

Opportunity

Capitalize on the 'outgrown Shopify' narrative by seeding more technical documentation that Claude and Gemini can use to improve sentiment among Headless specialists.

Opportunity

Optimize for 'E-commerce Platform Evaluation & Trust' queries where current rankings are weakest, specifically targeting the Gemini algorithm.

Opportunity

Bridge the sentiment gap in B2B queries by highlighting specific 'wholesale manufacturing' case studies to move from mixed to positive sentiment.

Technical Health

Site Health for AI Visibility

How well BigCommerce's website is optimized for AI agent discovery and comprehension.

98/100

22 passed

Audited 2/27/2026

Crawlability100

Can AI bots find your pages?

Technical96

SSL, mobile, doctype basics

On-Page SEO100

Titles, descriptions, headings

Content Quality100

Word count, depth, freshness

Schema Markup85

Structured data for AI comprehension

Social & OG100

Open Graph, Twitter cards

AI Readability100

How well AI can parse your content

Warnings

3 render-blocking resource(s) detected

Consider deferring or async-loading non-critical scripts and stylesheets.

Want a full technical audit with AI-specific recommendations?

Run a free visibility scan

Brand Identity

Brand Voice & Style

How AI perceives BigCommerce's communication style and personality

BigCommerce communicates with confident authority backed by data and results, positioning itself as a trusted partner for ambitious businesses. The tone is professional yet accessible, avoiding overly technical jargon while demonstrating deep expertise in e-commerce. They emphasize partnership and support, using phrases like 'our experts at your service' and 'let's talk about your unique goals.' The brand balances aspirational messaging ('Every small business should think big') with concrete proof points (391% ROI, $700K+ cost savings), creating a voice that's both inspiring and credible.

Core Tone Traits

Confident & Results-Driven

Leads with impressive metrics and ROI data to establish credibility

Professional yet Approachable

Expert-level knowledge delivered in accessible, partnership-focused language

Empowering & Aspirational

Encourages businesses to think bigger while providing the tools to achieve growth

Solution-Oriented & Practical

Focuses on solving real business challenges without unnecessary complexity

Competitive Landscape

Related Ecosystem

Related products and services that AI mentions in conversations alongside or instead of BigCommerce

BigCommerce53 mentions

Adobe Commerce36 mentions

commercetools35 mentions

Shopify Plus31 mentions

Magento27 mentions

Shopify26 mentions

Salesforce Commerce Cloud24 mentions

Salesforce19 mentions

NetSuite17 mentions

SAP Commerce Cloud13 mentions

Stripe13 mentions

Source Intelligence

Citations

Sources that AI assistants cite. Getting featured here improves visibility.

Best Enterprise Ecommerce Platforms: Top Picks for 2025

https://ecomm.design/best-enterprise-ecommerce-platforms/

Referenced in 1 query

Review

Outgrowing Shopify? When It's Time to Switch to WooCommerce

https://wpriders.com/outgrowing-shopify-its-time-to-switch-to-woocommerce/

Referenced in 1 query

Review

Best Enterprise eCommerce Platforms in 2026 for your Business

https://wezom.com/blog/best-enterprise-ecommerce-platforms

Referenced in 4 queries

Review

7 Shopify limitations for large enterprises: Why it may not be enough

https://alokai.com/blog/shopify-limitations

Referenced in 1 query

Review

7 Best Headless Ecommerce Platforms (2026)

https://www.envive.ai/post/best-headless-ecommerce-platforms

Referenced in 1 query

Review

Top 6 Enterprise eCommerce Platforms for 2026

https://webandcrafts.com/blog/enterprise-ecommerce-platforms

Referenced in 4 queries

Review

Companies Requiring Greater Commerce Complexity Than ...

https://broadleafcommerce.com/blog/companies-requiring-greater-commerce-complexity-than-shopify-can-offer/

Referenced in 1 query

Review

7 Powerful Enterprise E-Commerce Platforms for Retail ...

https://fabric.inc/blog/commerce/7-enterprise-ecommerce-platforms

Referenced in 2 queries

Review

How To Know When You Have Outgrown Shopify

https://www.hammer.net/how-to-know-when-you-have-outgrown-shopify/

Referenced in 1 query

Review

Top 6 Headless Commerce Platforms - Strapi

https://strapi.io/blog/headless-commerce-platforms

Referenced in 1 query

Review

7+ Best Enterprise eCommerce Platforms for 2026 Compared

https://www.edesk.com/blog/best-enterprise-ecommerce-platforms/

Referenced in 2 queries

Review

Enterprise eCommerce platforms in 2026: A guide to choosing ...

https://www.ontapgroup.com/blog/enterprise-ecommerce-platforms

Referenced in 3 queries

Review

Content Engineering

Recommended Actions

Refine headless and API-first technical documentation to address 'mixed' sentiment issues.

The Headless Architecture Specialist persona is a key influencer, and current mixed sentiment suggests the AI lacks enough positive, technical proof points to offer a full endorsement.

Impact: High

Launch a targeted content campaign around 'Enterprise Trust and Reliability' to boost Gemini rankings.

BigCommerce fell to position #19 on Gemini for trust-based queries; improving the brand's association with 'reliability' in LLM training sets is critical for enterprise consideration.

Impact: High

Synthesize B2B manufacturing success stories into structured data formats.

While visibility is 100% for B2B leads, the sentiment is mixed; providing clearer, data-backed outcomes for wholesale migrations will improve the quality of AI-generated recommendations.

Impact: Medium

Aggressively defend the 'Shopify Alternative' keyword set across all LLMs.

BigCommerce currently owns this narrative, but with Adobe Commerce and commercetools showing high mention volumes, this 'migration' niche is the brand's most valuable AI asset to protect.

Impact: Medium

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Backing

Investors

Floodgate

Data generated by Pendium.ai AI visibility scanning. Last scanned February 27, 2026.

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