What AI Thinks About DECIEM | Pendium.ai
DECIEM
55Moderate

Visibility

93Excellent

Sentiment

DECIEM

DECIEM is a beauty company known as 'The Abnormal Beauty Company' that serves as the parent company for skincare brands including The Ordinary and NIOD

DECIEM is a beauty company known as 'The Abnormal Beauty Company' that serves as the parent company for skincare brands including The Ordinary and NIOD. Founded on principles of transparency, innovation, and honesty, they aim to inspire a better world of beauty through community kindness and innovative technologies.

AI Perception Summary

DECIEM maintains a strong presence on Gemini and ChatGPT, particularly as a leader in ingredient education and routine planning for budget-conscious users. However, the brand faces a total lack of visibility on Claude and struggles to maintain a top-tier position for high-tech aging solutions despite its dominance in basic skincare ingredients.

Platform Breakdown

Visibility scores across major AI platforms

ChatGPTChatGPT
84/100

85% mention rate

ClaudeClaude
0/100

0% mention rate

GeminiGemini
95/100

100% mention rate

AI OverviewsAI Overviews
65/100

54% mention rate

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Brand Voice & Style

How AI perceives DECIEM's communication style and personality

DECIEM communicates with a distinctively unconventional and self-aware tone that embraces their 'abnormal' identity. Their voice is refreshingly honest and transparent, often breaking the fourth wall with playful self-deprecation ('We are really not kidding'). They balance scientific credibility with accessible, human warmth, speaking to customers as fellow humans rather than consumers. The brand maintains a strong ethical stance on social and environmental issues while keeping communication approachable and occasionally quirky.

Core Tone Traits

Radically Transparent

Openly admits limitations and uncertainties, such as acknowledging they don't have all sustainability answers yet

Playfully Unconventional

Embraces their 'abnormal' identity with self-aware humor and quirky messaging that defies beauty industry norms

Warmly Human

Addresses audience as 'fellow humans' and emphasizes family, community, and kindness in all communications

Purpose-Driven

Consistently weaves social responsibility, sustainability, and ethical commitments into brand messaging

Key Insights

What AI visibility analysis reveals about this brand

StrengthDominant performance on Gemini with a 100% mention rate and an average position of 1.6.
StrengthHigh authority in ingredient-specific comparisons, consistently ranking #1 for 'The Ordinary niacinamide vs Inkey List' across ChatGPT, Gemini, and AI Overviews.
StrengthExcellent visibility for safety-oriented content, specifically regarding usage instructions for chemical peels to prevent irritation.
GapTotal lack of visibility on Claude (0% mention rate), missing an entire segment of the AI search market.
GapWeak performance in the 'Advanced Skin Tech & Bio-Hacking' category, where the brand falls to #9 on ChatGPT for aging-related queries.
GapThe 'Clinical Ingredient Purist' persona shows the lowest engagement (56%) compared to budget-conscious and influencer-led personas.
OpportunityImprove the ranking of the NIOD sub-brand for 'high tech' and 'anti-aging' queries to move beyond the 'budget' category association.
OpportunityAddress the mixed sentiment across platforms by highlighting clinical results and ethical certifications to convert mentions into more positive endorsements.

Related Ecosystem

Related products and services that AI mentions in conversations alongside or instead of DECIEM

1DECIEM288 mentions
2The Inkey List22 mentions
3Nu Image Salon & Day Spa12 mentions
4Ulta11 mentions
5CeraVe10 mentions
6Drunk Elephant10 mentions
7Paula’s Choice9 mentions
8Sephora8 mentions
9UNiDAYS8 mentions
10Amazon8 mentions
11Estée Lauder7 mentions

Persona Analysis

How and when AI agents present this business to different types of people

Clinical Ingredient Purist
Clinical Ingredient PuristClinical Laboratory Researcher
64
Goals

Identify the most bioavailable form of Retinoid for anti-aging; Construct a routine that maximizes synergistic ingredient effects

Pain Points

Marketing jargon that obscures actual ingredient lists; High price markups on simple, low-cost chemical compounds

Eco-Conscious Beauty Influencer
Eco-Conscious Beauty InfluencerContent Creator / Sustainability Advocate
67
Goals

Discover brands with radical transparency in their sourcing; Find high-quality skincare that aligns with ethical values

Pain Points

Brands that claim sustainability but use non-recyclable pumps; Lack of transparency regarding raw material labor conditions

Budget-Conscious Gen Z Student
Budget-Conscious Gen Z StudentUndergraduate Student
67
Goals

Clear up active breakouts without spending over $50; Find a reliable daily moisturizer that doesn't feel greasy

Pain Points

Confusing product names that don't explain what they do; High shipping costs on low-value orders

Cited Sources

Sources that AI agents learn from when researching this brand's products and services and competitors

AI Recommendations

How this brand could improve its AI visibility

1.Diagnose and rectify the Claude visibility gap by optimizing technical documentation and ensuring brand data is accessible to Anthropic's training sets.
2.Reposition NIOD content to target 'Advanced Skin Tech' queries for aging skin.
3.Develop and distribute high-authority 'Science-Backed Ingredient' whitepapers to better capture the 'Clinical Ingredient Purist' persona.
Data generated by Pendium.ai AI visibility scanning. Last scanned February 17, 2026.

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