Hyper AI Visibility Score: 1/100 — What AI Thinks | Pendium.ai
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Hyper
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Businesses/Public Safety Technology/Hyper
Hyper
AI Visibility & Sentiment

Hyper

Hyper is an AI-powered emergency response platform that automates non-emergency 9-1-1 calls to speed up response times and save lives. The system handles up to 75% of non-emergency inquiries, freeing human operators to focus on critical emergencies while providing empathetic, multi-lingual support.

Active Monitoring
callhyper.com
AI Visibility Score
1/100

Invisible

Sentiment Score
50/100
AI Perception

Summary

Hyper is currently a digital ghost in the public safety tech landscape, completely bypassed by AI models in critical discussions regarding emergency response and dispatcher burnout. While competitors like RapidSOS and Motorola Solutions dominate the narrative for enterprise decision-makers, Hyper’s near-zero visibility ensures it remains excluded from the modern AI-assisted procurement cycle.

Value Proposition

Hyper automates non-emergency 9-1-1 calls using AI, enabling emergency call centers to reduce wait times, prioritize critical calls, and save lives while maintaining empathetic, human-like communication.

Overview

Hyper is an AI-powered emergency response platform that automates non-emergency 9-1-1 calls to speed up response times and save lives. The system handles up to 75% of non-emergency inquiries, freeing human operators to focus on critical emergencies while providing empathetic, multi-lingual support.

Mission

Automating non-emergency 9-1-1 calls to speed up response times and save lives.

Products & Services
AI Agent for Non-Emergency CallsCall Routing & EscalationQuality Assurance & AnalyticsHyper Command CentreSeamless Systems Integration
Agent Breakdown

AI Platforms

How often do different AI platforms reference Hyper?

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Conversation Analysis

Topics

What conversations is Hyper included in — or excluded from?

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Buyer Personas

Personas

Who does each AI platform recommend Hyper to, and when?

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Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPTChatGPTClaudeClaudeGeminiGeminiAI OverviewsAI Overviews
Reducing Dispatcher Workload & Response Times(3 queries)

how to reduce dispatcher burnout in a 911 center with too many calls

0/4 platforms mentioned

ChatGPTChatGPT
1.Motorola Solutions CommandCentral 311
2.Rock Solid Technologies
3.Granicus
4.Priority Dispatch Nurse Navigation
5.LexisNexis Coplogic

+24 more

ClaudeClaude
1.Priority Dispatch
2.Zetron
3.Tyler Technologies
4.Motorola PremierOne
5.Hexagon

+6 more

GeminiGemini
1.Prepared
2.Carbyne
3.Amazon Lex
4.Google Contact Center AI
5.Priority Dispatch

+14 more

AI OverviewsAI Overviews
1.Peregrine Technologies
2.Russ Bassett
3.GUIDE App
4.911.gov

how can we automate non-emergency calls so operators can focus on real emergencies, what software should we use

0/4 platforms mentioned

ChatGPTChatGPT
1.Five9 Intelligent Virtual Agent
2.Genesys Cloud CX
3.Talkdesk AI for Government
4.Amazon Connect
5.Amazon Lex

+8 more

ClaudeClaude
1.Amazon Connect
2.Google CCAI
3.Nuance
4.Genesys Cloud
5.NICE CXone

+4 more

GeminiGemini
1.SeeClickFix
2.CivicPlus
3.MyCivic
4.Tyler Technologies
5.Carbyne

+8 more

AI OverviewsAI Overviews
1.Verint
2.RapidSOS Non-Emergency Automation
3.HARMONY AI
4.Aurelian AI
5.Ava

+4 more

best tech to help 911 centers improve their response times

0/4 platforms mentioned

ChatGPTChatGPT
1.Motorola Solutions VESTA 911
2.Intrado NG911
3.AT&T ESInet
4.Lumen ESInet
5.Carbyne APEX

+30 more

ClaudeClaude
1.RapidSOS
2.What3Words
3.HERE Technologies
4.Carbyne
5.Mark43

+6 more

GeminiGemini
1.RapidSOS
2.iPhone
3.Android
4.Tesla
5.Google ELS

+12 more

AI OverviewsAI Overviews
1.Peregrine Technologies
2.NGA 911
Modernizing Emergency Infrastructure(2 queries)

build a tech stack for a modern 911 command center

0/4 platforms mentioned

ChatGPTChatGPT
1.Intrado Viper
2.Motorola VESTA NXT
3.Carbyne Universe
4.RapidSOS Clearinghouse
5.Motorola VESTA

+55 more

ClaudeClaude
1.Tyler Technologies New World CAD
2.Motorola PremierOne CAD
3.Zetron ACOM
4.Intrado
5.Lumen

+60 more

GeminiGemini
1.Comtech
2.NGA
3.AWS
4.Intrado
5.Motorola Solutions

+36 more

AI OverviewsAI Overviews
1.Motorola PremierOne
2.CentralSquare CAD
3.Carbyne
4.Vesta NXT
5.Prepared

+3 more

best ways to integrate legacy dispatch systems with new AI tools

0/4 platforms mentioned

ChatGPTChatGPT
1.MuleSoft
2.Dell Boomi
3.Zapier for Teams
4.Workato
5.Node.js

+21 more

ClaudeClaude
1.MuleSoft
2.Dell Boomi
3.Azure Integration Services
4.UiPath
5.Automation Anywhere

+6 more

GeminiGemini
1.UiPath
2.Microsoft Power Automate
3.Windows
4.Zapier
5.Make

+6 more

AI OverviewsAI Overviews
1.MuleSoft
2.Zapier
3.Integrass
4.Dexcomm
5.Taazaa Inc
Quality Assurance & Operational Analytics(2 queries)

how to improve emergency response times with call center analytics software

0/4 platforms mentioned

ChatGPTChatGPT
1.NICE Enlighten
2.NICE CXone
3.Genesys Cloud CX
4.Five9
5.Verint Workforce Engagement

+25 more

ClaudeClaude
1.NICE CXone
2.Genesys Cloud CX
3.Five9
4.Verint Workforce Management
5.Calabrio

+13 more

GeminiGemini
1.Corti
2.Carbyne
3.NICE Public Safety
4.Inform
5.RapidSOS

+1 more

AI OverviewsAI Overviews
1.RapidDeploy
2.Call Center Studio

what are the best quality assurance tools for public safety call centers specifically

0/4 platforms mentioned

ChatGPTChatGPT
1.PowerDMS
2.NEOGOV
3.Versaterm
4.Caliber Public Safety
5.Intergraph

+9 more

ClaudeClaude
1.Priority Dispatch
2.ProQA
3.NICE Inform
4.Verint
5.Cognyte

+6 more

GeminiGemini
1.NICE Inform
2.NICE Public Safety
3.AQUA
4.Priority Dispatch
5.ProQA

+8 more

AI OverviewsAI Overviews
1.Verint
2.NICE Inform
3.NiCE Public Safety
4.NICE Inform Evaluator
5.Evaluator AI

+11 more

Evaluating Public Safety Solutions(3 queries)

most trusted public safety technology providers in 2026

0/4 platforms mentioned

ChatGPTChatGPT
1.Motorola Solutions
2.P25 radio systems
3.V300
4.CommandCentral CAD/RMS
5.Avigilon

+27 more

ClaudeClaude
1.Motorola Solutions
2.Tyler Technologies
3.CentralSquare Technologies
4.Hexagon Safety & Infrastructure
5.APX

+24 more

GeminiGemini
1.Motorola Solutions
2.Avigilon
3.APX series
4.Axon
5.TASER International

+18 more

AI OverviewsAI Overviews
1.Motorola Solutions
2.CommandCenter Suite
3.Microsoft 365
4.Teams
5.Azure

+17 more

compare the top next-gen 911 technology companies

0/4 platforms mentioned

ChatGPTChatGPT
1.Motorola Solutions
2.VESTA
3.CommandCentral
4.Intrado
5.AT&T

+4 more

ClaudeClaude
1.RapidSOS
2.Carbyne
3.Reporty
4.Motorola Solutions
5.Intrado

+3 more

GeminiGemini
1.RapidSOS
2.Uber
3.iPhone
4.Prepared
5.Prepared Live

+8 more

AI OverviewsAI Overviews
1.Peregrine Technologies
2.Motorola Solutions
3.CommandCentral Router
4.Intrado
5.VIPER NextGen

+10 more

what are the best alternatives to motorola solutions for modern emergency dispatch

0/4 platforms mentioned

ChatGPTChatGPT
1.Motorola Solutions
2.PremierOne CAD
3.CommandCentral
4.APX radios
5.Tyler Technologies

+15 more

ClaudeClaude
1.Motorola Solutions
2.Zetron
3.Kenwood
4.JVCKENWOOD
5.Harris Corporation

+8 more

GeminiGemini
1.Motorola Solutions
2.Mark43
3.CentralSquare
4.CentralSquare Unify
5.Tyler Technologies

+12 more

AI OverviewsAI Overviews
1.Motorola Solutions
2.Hexagon
3.Tyler Technologies
4.CentralSquare
5.Mark43

+13 more

Analysis

Key Insights

What AI visibility analysis reveals about this brand

Strength

Trace visibility on ChatGPT (3% mention rate) suggests a baseline level of brand recognition within the most popular consumer AI platform.

Strength

Positive sentiment across Claude and Gemini indicates that while the brand is rarely mentioned, it is not associated with negative industry press or failures.

Gap

Total absence in 'Enterprise Decision Maker' and 'Budget-Conscious Buyer' personas, effectively locking the brand out of high-stakes B2B purchasing journeys.

Gap

Zero presence in critical category-defining queries such as 'modernizing emergency infrastructure' and 'quality assurance tools for public safety'.

Gap

Complete failure to appear in competitive comparisons or as an alternative to legacy providers like Motorola Solutions.

Opportunity

The massive visibility of RapidSOS and Carbyne proves there is a high AI appetite for Next-Gen 911 (NG911) solutions; Hyper can capture this by positioning itself as the primary alternative to these leaders.

Opportunity

Developing content specifically targeting 'dispatcher burnout' and 'legacy system integration' offers a path to dominance in underserved, high-pain-point query clusters.

Technical Health

Site Health for AI Visibility

How well Hyper's website is optimized for AI agent discovery and comprehension.

94/100
20 passed 1 warnings 1 issues
Audited 2/27/2026
Crawlability100

Can AI bots find your pages?

Technical96

SSL, mobile, doctype basics

On-Page SEO80

Titles, descriptions, headings

Content Quality100

Word count, depth, freshness

Schema Markup85

Structured data for AI comprehension

Social & OG100

Open Graph, Twitter cards

AI Readability100

How well AI can parse your content

Critical Issues

!

Page has no H1 heading

Add a single H1 tag as the main page heading.

Warnings

!

1 render-blocking resource(s) detected

Consider deferring or async-loading non-critical scripts and stylesheets.

!

Title is too short (7 characters)

Expand the title to 50-60 characters with descriptive keywords.

Want a full technical audit with AI-specific recommendations?

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Brand Identity

Brand Voice & Style

How AI perceives Hyper's communication style and personality

Hyper communicates with a mission-driven, authoritative tone that balances technological innovation with human empathy. The brand voice is professional and trustworthy, appropriate for government and public safety audiences, while remaining accessible and clear about complex AI capabilities. There's an underlying urgency that reflects the life-saving nature of their work, combined with confidence in their solution's effectiveness.

Core Tone Traits

Mission-Driven & Purposeful

Every communication ties back to the core mission of saving lives and improving emergency response

Authoritative & Trustworthy

Projects expertise and reliability essential for public safety technology adoption

Technologically Confident

Clearly articulates AI capabilities without overselling or using excessive jargon

Empathetic & Human-Centered

Emphasizes the human impact and maintains warmth despite being a technology company

Competitive Landscape

Related Ecosystem

Related products and services that AI mentions in conversations alongside or instead of Hyper

1RapidSOS74 mentions
2Carbyne72 mentions
3Motorola Solutions66 mentions
4Tyler Technologies45 mentions
5Mark4340 mentions
6Intrado33 mentions
7Prepared30 mentions
8CentralSquare Technologies24 mentions
9NICE Inform21 mentions
10FirstNet21 mentions
11Hyper2 mentions
Source Intelligence

Citations

Sources that AI assistants cite. Getting featured here improves visibility.

911 operator wellness: Challenges, solutions, and how ...

https://peregrine.io/resources/911-operator-wellness-challenges-solutions-and-how-agencies-can-prevent-burnout

Referenced in 1 query

Review
AMERICA'S 911 WORKFORCE IS IN CRISIS

https://www.911.gov/assets/IAED_NASNA_Staffing-Survey-Report-2023.pdf

Referenced in 1 query

Review
Inside the staffing crisis at 911 dispatch centers - ABC News

https://abcnews.com/US/difference-life-death-inside-staffing-crisis-911-dispatch/story?id=101082803

Referenced in 1 query

Review
Stress Management and Resilience Techniques for 911 Dispatchers

https://floridaapco.org/chapter-news/f/stress-management-and-resilience-techniques-for-911-dispatchers

Referenced in 1 query

Review
911 Dispatcher's Toolbox: Stress Management Techniques for 911 ...

https://www.ameri-prep.com/insights/all/2024/2/26/911-dispatchers-toolbox-stress-management-techniques-for-911-professionals

Referenced in 1 query

Review
Reducing 911 Dispatcher Burnout Through Behavioral Insights

https://whatworkscities.medium.com/reducing-911-dispatcher-burnout-through-behavioral-insights-301726b80bce

Referenced in 1 query

Review
How do we reduce burnout for 911 dispatchers?

https://peoplelab.hks.harvard.edu/project/911-dispatchers/

Referenced in 1 query

Review
How AI call automation can ease the strain on 911 centers

https://www.police1.com/911-and-dispatch/how-ai-call-automation-can-ease-the-strain-on-911-centers

Referenced in 4 queries

Review
A Focus on Telecommunicator Mental Health and Wellness

https://www.911.gov/webinars/2023/special-session-a-focus-on-telecommunicator-mental-health-and-wellness

Referenced in 1 query

Review
Dispatcher Stress: What Makes the Job So Demanding

https://policelegalsciences.com/dispatcher-stress-what-makes-the-job-so-demanding/

Referenced in 1 query

Review
911 Dispatch Wellness App | The GUIDE App™ | Manage Stress & ...

https://theguideapp.com/industries/911-dispatch/

Referenced in 1 query

Review
3 Steps for Raising 911 Dispatcher Stress Resilience

https://russbassett.com/blog/3-steps-for-raising-stress-resilience-911-dispatcher

Referenced in 1 query

Review
Content Engineering

Recommended Actions

!

Execute a saturation campaign for Enterprise-focused queries.

Hyper has 0% visibility among decision-makers. AI models need to ingest authoritative white papers and technical case studies that link Hyper to '911 command center' and 'emergency response analytics'.

Impact: High
!

Develop and publish 'Hyper vs. Motorola' and 'Hyper vs. RapidSOS' comparison frameworks.

Competitors are mentioned in over 70% of queries. By creating explicit comparative data, Hyper increases its chances of being cited as a viable alternative in AI-generated 'best of' lists.

Impact: High
~

Aggressively target the 'Dispatcher Burnout' narrative.

This is a key industry pain point where AI models currently lack a definitive solution provider to recommend. Owning this specific narrative can establish Hyper as a category leader for operational wellness.

Impact: Medium
~

Optimize technical documentation for LLM indexing.

The 1/100 score suggests that AI models are not just ignoring Hyper, they lack the structured data to understand its value proposition. Ensuring technical specs are discoverable and clear will improve mention rates on Claude and Gemini.

Impact: Medium

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Data generated by Pendium.ai AI visibility scanning. Last scanned February 27, 2026.

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