Pendium
Pricing
Get a demo
Dashboard
Dashboard
Loading…
/

Teach AI agents to recommend your brand to the right people.

Scan your visibilityBook a demo
Pendium
𝕏

Product

AI Visibility ScanYelp Listing AuditSite AuditContent for AI AgentsAgent Experience EngineAgent AnalyticsPricing

Industries

Local BusinessesRestaurantsHome ServicesBeauty & SpasHealth & MedicalFitness & GymsPet ServicesContractorsBars & NightlifeMoving CompaniesAuto DealershipsSaaS CompaniesSEO TeamsMarketing Teams

Tools

AI Visibility Site ScanYelp Listing AuditGBP AuditSocial Presence AuditBlog That Writes Itself

Real Life Examples

RipplingMasterclassThorneMonday.comPatagonia

Company

AboutBook a DemoDocsPrivacy PolicyTerms of Service
© 2026 Manifest Labs. All rights reserved.
PrivacyTerms
Hyper
Hyper
Visibility1
Vibe50
Businesses/Public Safety Technology/Hyper
Hyper
AI Visibility & Sentiment

Hyper

Hyper is an AI-powered emergency response platform that automates non-emergency 9-1-1 calls to speed up response times and save lives. The system handles up to 75% of non-emergency inquiries, freeing human operators to focus on critical emergencies while providing empathetic, multi-lingual support.

Active Monitoring
callhyper.com
Public Safety Technology
AI Visibility Score
1/100

Invisible

Sentiment Score
50/100
Score by Priority

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core
1
adjacent
0
aspirational
0
OverviewLandscapeInsights & ActionsConversationsCitationsBrand Voice

Is this your business?

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe Hyper today.

Hyper is currently a digital ghost in the public safety tech landscape, completely bypassed by AI models in critical discussions regarding emergency response and dispatcher burnout. While competitors like RapidSOS and Motorola Solutions dominate the narrative for enterprise decision-makers, Hyper’s near-zero visibility ensures it remains excluded from the modern AI-assisted procurement cycle.

Working in your favor

Trace visibility on ChatGPT (3% mention rate) suggests a baseline level of brand recognition within the most popular consumer AI platform.

Positive sentiment across Claude and Gemini indicates that while the brand is rarely mentioned, it is not associated with negative industry press or failures.

Gaps to close

Total absence in 'Enterprise Decision Maker' and 'Budget-Conscious Buyer' personas, effectively locking the brand out of high-stakes B2B purchasing journeys.

Zero presence in critical category-defining queries such as 'modernizing emergency infrastructure' and 'quality assurance tools for public safety'.

Complete failure to appear in competitive comparisons or as an alternative to legacy providers like Motorola Solutions.

Opportunities

The massive visibility of RapidSOS and Carbyne proves there is a high AI appetite for Next-Gen 911 (NG911) solutions; Hyper can capture this by positioning itself as the primary alternative to these leaders.

Developing content specifically targeting 'dispatcher burnout' and 'legacy system integration' offers a path to dominance in underserved, high-pain-point query clusters.

Highest-Impact Actions
1

Execute a saturation campaign for Enterprise-focused queries.

Hyper has 0% visibility among decision-makers. AI models need to ingest authoritative white papers and technical case studies that link Hyper to '911 command center' and 'emergency response analytics'.

2

Develop and publish 'Hyper vs. Motorola' and 'Hyper vs. RapidSOS' comparison frameworks.

Competitors are mentioned in over 70% of queries. By creating explicit comparative data, Hyper increases its chances of being cited as a viable alternative in AI-generated 'best of' lists.

3

Aggressively target the 'Dispatcher Burnout' narrative.

This is a key industry pain point where AI models currently lack a definitive solution provider to recommend. Owning this specific narrative can establish Hyper as a category leader for operational wellness.

Value Proposition

Hyper automates non-emergency 9-1-1 calls using AI, enabling emergency call centers to reduce wait times, prioritize critical calls, and save lives while maintaining empathetic, human-like communication.

Overview

Hyper is an AI-powered emergency response platform that automates non-emergency 9-1-1 calls to speed up response times and save lives. The system handles up to 75% of non-emergency inquiries, freeing human operators to focus on critical emergencies while providing empathetic, multi-lingual support.

Mission

Automating non-emergency 9-1-1 calls to speed up response times and save lives.

Products & Services
AI Agent for Non-Emergency CallsCall Routing & EscalationQuality Assurance & AnalyticsHyper Command CentreSeamless Systems Integration
Current State

Visibility Landscape

A high-level view of how Hyper performs across AI platforms, broken down by strategic priority level — from core brand queries to growth opportunities.

ChatGPTChatGPT
ClaudeClaude
GeminiGemini
AI OverviewsAI Overviews

Reputation1q

Brand recognition & direct queries

70
70
70
70
“What do you know about Hyper? What do they do and what's their reputation?”
Yes
Yes
Yes
Yes

Core8q

Product/service category queries

9
0
0
0
“build a tech stack for a modern 911 command center”
Yes
No
No
No
“how to improve emergency response times with call center analytics software”
No
No
No
No
“how can we automate non-emergency calls so operators can focus on real emergencies, what software should we use”
No
No
No
No
“best tech to help 911 centers improve their response times”
No
No
No
No
“best ways to integrate legacy dispatch systems with new AI tools”
No
No
No
No
“what are the best quality assurance tools for public safety call centers specifically”
No
No
No
No
“compare the top next-gen 911 technology companies”
No
No
No
No
“what are the best alternatives to motorola solutions for modern emergency dispatch”
No
No
No
No

Growth Areas2q

Adjacent, aspirational & visionary

0
0
0
0
“how to reduce dispatcher burnout in a 911 center with too many calls”
No
No
No
No
“most trusted public safety technology providers in 2026”
No
No
No
No
ChatGPT
Claude
Gemini
AI Overviews

“What do you know about Hyper? What do they do and what's their reputation?”

ChatGPTYes
ClaudeYes
GeminiYes
AI OverviewsYes

“build a tech stack for a modern 911 command center”

ChatGPTYes
ClaudeNo
GeminiNo
AI OverviewsNo

“how to improve emergency response times with call center analytics software”

ChatGPTNo
ClaudeNo
GeminiNo
AI OverviewsNo

“how can we automate non-emergency calls so operators can focus on real emergencies, what software should we use”

ChatGPTNo
ClaudeNo
GeminiNo
AI OverviewsNo

“best tech to help 911 centers improve their response times”

ChatGPTNo
ClaudeNo
GeminiNo
AI OverviewsNo

“best ways to integrate legacy dispatch systems with new AI tools”

ChatGPTNo
ClaudeNo
GeminiNo
AI OverviewsNo

“what are the best quality assurance tools for public safety call centers specifically”

ChatGPTNo
ClaudeNo
GeminiNo
AI OverviewsNo

“compare the top next-gen 911 technology companies”

ChatGPTNo
ClaudeNo
GeminiNo
AI OverviewsNo

“what are the best alternatives to motorola solutions for modern emergency dispatch”

ChatGPTNo
ClaudeNo
GeminiNo
AI OverviewsNo

“how to reduce dispatcher burnout in a 911 center with too many calls”

ChatGPTNo
ClaudeNo
GeminiNo
AI OverviewsNo

“most trusted public safety technology providers in 2026”

ChatGPTNo
ClaudeNo
GeminiNo
AI OverviewsNo
Competitive Landscape
1
RapidSOS
74 mentions
2
Carbyne
72 mentions
3
Motorola Solutions
66 mentions
4
Tyler Technologies
45 mentions
5
Mark43
40 mentions
6
Intrado
33 mentions
7
Prepared
30 mentions
8
CentralSquare Technologies
24 mentions
9
NICE Inform
21 mentions
10
FirstNet
21 mentions
11
Hyper
2 mentions
Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve Hyper's AI visibility.

Key Findings

Strength

Trace visibility on ChatGPT (3% mention rate) suggests a baseline level of brand recognition within the most popular consumer AI platform.

Strength

Positive sentiment across Claude and Gemini indicates that while the brand is rarely mentioned, it is not associated with negative industry press or failures.

Gap

Total absence in 'Enterprise Decision Maker' and 'Budget-Conscious Buyer' personas, effectively locking the brand out of high-stakes B2B purchasing journeys.

Recommended Actions

1

Execute a saturation campaign for Enterprise-focused queries.

Hyper has 0% visibility among decision-makers. AI models need to ingest authoritative white papers and technical case studies that link Hyper to '911 command center' and 'emergency response analytics'.

2

Develop and publish 'Hyper vs. Motorola' and 'Hyper vs. RapidSOS' comparison frameworks.

Competitors are mentioned in over 70% of queries. By creating explicit comparative data, Hyper increases its chances of being cited as a viable alternative in AI-generated 'best of' lists.

3

Aggressively target the 'Dispatcher Burnout' narrative.

This is a key industry pain point where AI models currently lack a definitive solution provider to recommend. Owning this specific narrative can establish Hyper as a category leader for operational wellness.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPTChatGPTClaudeClaudeGeminiGeminiAI OverviewsAI Overviews
Reducing Dispatcher Workload & Response Times(3 queries)

“how to reduce dispatcher burnout in a 911 center with too many calls”

0/4 platforms mentioned

Adjacent
ChatGPTChatGPT
1.Motorola Solutions CommandCentral 311
2.Rock Solid Technologies
3.Granicus
4.Priority Dispatch Nurse Navigation
5.LexisNexis Coplogic

+24 more

ClaudeClaude
1.Priority Dispatch
2.Zetron
3.Tyler Technologies
4.Motorola PremierOne
5.Hexagon

+6 more

GeminiGemini
1.Prepared
2.Carbyne
3.Amazon Lex
4.Google Contact Center AI
5.Priority Dispatch

+14 more

AI OverviewsAI Overviews
1.Peregrine Technologies
2.Russ Bassett
3.GUIDE App
4.911.gov

“how can we automate non-emergency calls so operators can focus on real emergencies, what software should we use”

0/4 platforms mentioned

Core
General Consumer · Individual Buyer
ChatGPTChatGPT
1.Five9 Intelligent Virtual Agent
2.Genesys Cloud CX
3.Talkdesk AI for Government
4.Amazon Connect
5.Amazon Lex

+8 more

ClaudeClaude
1.Amazon Connect
2.Google CCAI
3.Nuance
4.Genesys Cloud
5.NICE CXone

+4 more

GeminiGemini
1.SeeClickFix
2.CivicPlus
3.MyCivic
4.Tyler Technologies
5.Carbyne

+8 more

AI OverviewsAI Overviews
1.Verint
2.RapidSOS Non-Emergency Automation
3.HARMONY AI
4.Aurelian AI
5.Ava

+4 more

“best tech to help 911 centers improve their response times”

0/4 platforms mentioned

Core
General Consumer · Individual Buyer
ChatGPTChatGPT
1.Motorola Solutions VESTA 911
2.Intrado NG911
3.AT&T ESInet
4.Lumen ESInet
5.Carbyne APEX

+30 more

ClaudeClaude
1.RapidSOS
2.What3Words
3.HERE Technologies
4.Carbyne
5.Mark43

+6 more

GeminiGemini
1.RapidSOS
2.iPhone
3.Android
4.Tesla
5.Google ELS

+12 more

AI OverviewsAI Overviews
1.Peregrine Technologies
2.NGA 911
Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

911 operator wellness: Challenges, solutions, and how ...

peregrine.io

Web1 ref

AMERICA'S 911 WORKFORCE IS IN CRISIS

911.gov

Gov1 ref

Inside the staffing crisis at 911 dispatch centers - ABC News

abcnews.com

Web1 ref

Stress Management and Resilience Techniques for 911 Dispatchers

floridaapco.org

Web1 ref

911 Dispatcher's Toolbox: Stress Management Techniques for 911 ...

ameri-prep.com

Web1 ref

Reducing 911 Dispatcher Burnout Through Behavioral Insights

whatworkscities.medium.com

Blog1 ref

How do we reduce burnout for 911 dispatchers?

peoplelab.hks.harvard.edu

Edu1 ref

How AI call automation can ease the strain on 911 centers

police1.com

Web1 ref

A Focus on Telecommunicator Mental Health and Wellness

911.gov

Gov1 ref

Dispatcher Stress: What Makes the Job So Demanding

policelegalsciences.com

Web1 ref

911 Dispatch Wellness App | The GUIDE App™ | Manage Stress & ...

theguideapp.com

Web1 ref

3 Steps for Raising 911 Dispatcher Stress Resilience

russbassett.com

Web1 ref

www.ginasoftware.com

ginasoftware.com

Web1 ref

www.motorolasolutions.com

motorolasolutions.com

Web1 ref

911 CAD Software in 2025: Key Features, Vendors, and Emerging ...

criticalcommunicationsreview.com

Web1 ref
Brand Identity

Brand Voice & Style

How AI perceives Hyper's communication style and personality

Hyper communicates with a mission-driven, authoritative tone that balances technological innovation with human empathy. The brand voice is professional and trustworthy, appropriate for government and public safety audiences, while remaining accessible and clear about complex AI capabilities. There's an underlying urgency that reflects the life-saving nature of their work, combined with confidence in their solution's effectiveness.

Core Tone Traits

Mission-Driven & Purposeful

Every communication ties back to the core mission of saving lives and improving emergency response

Authoritative & Trustworthy

Projects expertise and reliability essential for public safety technology adoption

Technologically Confident

Clearly articulates AI capabilities without overselling or using excessive jargon

Empathetic & Human-Centered

Emphasizes the human impact and maintains warmth despite being a technology company

Visual Identity

Primary

#0A0A0A

Secondary

#00D4FF

Accent

#E91E8C

Background

#FFFFFF

Foreground

#111111

Backing

Investors

B
Blue Moon

Engineer content that makes AI agents recommend you

Pendium analyzes how AI platforms perceive your brand, reverse-engineers what they already cite, and continuously publishes content designed to fill gaps and earn more mentions — on autopilot, with you in the loop.

Data generated by Pendium.ai AI visibility scanning. Last scanned February 27, 2026.

Explore Public Safety Technology

View all
Longeye
Longeye
0/100
Protent
Protent
0/100
Obvio
Obvio
0/100

Start getting
recommended by AI.

Enter your website to see exactly what ChatGPT, Claude, and Gemini say about your business. Free, instant, and eye-opening.

Free visibility scanResults in 2 minutesNo credit card required

Frequently asked questions

Don't see your question? Book a demo and we'll walk you through it.

Hyper is an AI-powered emergency response platform that automates non-emergency 9-1-1 calls to speed up response times and save lives. The system handles up to 75% of non-emergency inquiries, freeing human operators to focus on critical emergencies while providing empathetic, multi-lingual support.

Hyper automates non-emergency 9-1-1 calls using AI, enabling emergency call centers to reduce wait times, prioritize critical calls, and save lives while maintaining empathetic, human-like communication.

AI Visibility Score

Hyper has an AI visibility score of 1/100, rated as invisible. This score reflects how often and how prominently Hyper appears in responses from AI assistants like ChatGPT, Claude, and Gemini.

AI Perception Summary

Hyper is currently a digital ghost in the public safety tech landscape, completely bypassed by AI models in critical discussions regarding emergency response and dispatcher burnout. While competitors like RapidSOS and Motorola Solutions dominate the narrative for enterprise decision-makers, Hyper’s near-zero visibility ensures it remains excluded from the modern AI-assisted procurement cycle.

Strengths

  • Trace visibility on ChatGPT (3% mention rate) suggests a baseline level of brand recognition within the most popular consumer AI platform.
  • Positive sentiment across Claude and Gemini indicates that while the brand is rarely mentioned, it is not associated with negative industry press or failures.

Visibility Gaps

  • Total absence in 'Enterprise Decision Maker' and 'Budget-Conscious Buyer' personas, effectively locking the brand out of high-stakes B2B purchasing journeys.
  • Zero presence in critical category-defining queries such as 'modernizing emergency infrastructure' and 'quality assurance tools for public safety'.
  • Complete failure to appear in competitive comparisons or as an alternative to legacy providers like Motorola Solutions.

Competitors in AI Recommendations

  • RapidSOS: 74 mentions
  • Carbyne: 72 mentions
  • Motorola Solutions: 66 mentions
  • Tyler Technologies: 45 mentions
  • Mark43: 40 mentions
  • Intrado: 33 mentions
  • Prepared: 30 mentions
  • CentralSquare Technologies: 24 mentions
  • NICE Inform: 21 mentions
  • FirstNet: 21 mentions
  • AT&T: 21 mentions
  • Verint: 21 mentions
  • Hexagon: 19 mentions
  • CentralSquare: 19 mentions
  • Hexagon Safety & Infrastructure: 18 mentions

Categories: Public Safety Technology