Pendium
Quo
Quo
Visibility49
Vibe94
Businesses/Business Communications/Quo
Quo
AI Visibility & Sentiment

Quo

Quo (formerly OpenPhone) is an AI-powered business phone system that unifies calls, texts, and contacts in one platform. The company helps startups and small businesses respond faster, capture every opportunity, and never lose revenue to missed calls through features like shared numbers, AI receptionist, and CRM integrations.

Active Monitoring
openphone.com
Business CommunicationsStartups
AI Visibility Score
49/100

Moderate

Sentiment Score
94/100
AI Perception

Summary

Quo has successfully captured the 'top-of-mind' position within ChatGPT and Google AI Overviews, frequently securing the #1 spot for solo founders and small teams seeking collaborative communication solutions. While the brand dominates specific inbound and team-sharing queries, it suffers from a near-total blackout on Claude and remains invisible in critical conversations regarding CRM and workflow automation.

Value Proposition

An AI-powered phone system that brings calls, texts, and contacts together, enabling teams to collaborate seamlessly, never miss customer opportunities, and respond faster with 24/7 AI receptionist coverage.

Overview

Quo (formerly OpenPhone) is an AI-powered business phone system that unifies calls, texts, and contacts in one platform. The company helps startups and small businesses respond faster, capture every opportunity, and never lose revenue to missed calls through features like shared numbers, AI receptionist, and CRM integrations.

Mission

To challenge the status quo and build the phone system that powers business growth for the 99% of companies that are small and medium-sized businesses.

Products & Services
AI-powered business phone systemSona AI receptionist agentShared phone numbers for team collaborationCRM integrations (HubSpot, Salesforce)Auto-attendant and call routing
Agent Breakdown

AI Platforms

How often do different AI platforms reference Quo?

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Conversation Analysis

Topics

What conversations is Quo included in — or excluded from?

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Buyer Personas

Personas

Who does each AI platform recommend Quo to, and when?

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Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPTChatGPTClaudeClaudeGeminiGeminiAI OverviewsAI Overviews
Modernizing Customer Inbound(2 queries)

“i'm a solo founder getting too many sales calls on my personal cell, how can i set up a professional business line with an ai assistant to screen them?”

3/4 platforms mentioned

ChatGPTChatGPT
1.OpenPhone
2.Google Voice
3.Dialpad
4.Ai Receptionist
5.OpenPhone Autopilot

+15 more

ClaudeClaude
1.Replicant
2.Cogito
3.Gorgias
4.Zendesk
5.Twilio
10.OpenPhone

+7 more

GeminiGemini
1.OpenPhone
2.Google Voice for Workspace
3.Google Workspace
4.Dialpad
5.Dialpad Ai

+7 more

AI OverviewsAI Overviews
1.Marlie.ai
2.Jotform
3.Upfirst
4.Smith.ai
5.My AI Front Desk

+2 more

“need a way to handle customer calls 24/7 without hiring a person, any ai receptionist tools you recommend for a small agency?”

1/4 platforms mentioned

ChatGPTChatGPT
1.Dialpad Ai Contact Center
2.Slack
3.Aircall
4.OpenPhone
5.Twilio Programmable Voice

+17 more

ClaudeClaude
1.Twilio Autopilot
2.Twilio
3.Bland AI
4.Slack
5.Retell AI

+1 more

GeminiGemini
1.Vapi
2.Slack
3.Retell AI
4.Cal.com
5.Calendly

+11 more

AI OverviewsAI Overviews
1.Upfirst
2.Marlie.ai
3.HubSpot
4.ServiceTitan
5.Trillet AI

+2 more

Collaborative Team Communication(1 query)

“what's the best way for 3 people to share one business phone number so we all see the texts and calls?”

3/4 platforms mentioned

ChatGPTChatGPT
1.OpenPhone
2.RingCentral
3.Nextiva
4.Aircall
5.Dialpad

+7 more

ClaudeClaude
1.Google Voice
2.Twilio
3.Grasshopper
4.Slack
5.Microsoft Teams

+4 more

GeminiGemini
1.OpenPhone
2.Dialpad
3.Google Workspace
4.Microsoft 365
5.RingCentral

+4 more

AI OverviewsAI Overviews
1.OpenPhone
2.Quo
3.Google Voice for Business
4.Google Workspace
5.iPlum

+5 more

CRM & Workflow Automation(1 query)

“recommend a business phone system that actually works well with hubspot and logs all my calls automatically”

0/4 platforms mentioned

ChatGPTChatGPT
1.HubSpot
2.Aircall
3.Dialpad
4.Kixie
5.RingCentral

+2 more

ClaudeClaude
1.HubSpot
2.Aircall
3.Twilio Flex
4.Zoom Phone
5.RingCentral
GeminiGemini
1.HubSpot
2.Aircall
3.JustCall
4.Dialpad
5.RingCentral

+2 more

AI OverviewsAI Overviews
1.HubSpot
2.Kixie PowerCall
3.Aircall
4.HubSpot App Marketplace
5.CloudTalk

+3 more

Modern Business Phone Evaluation(1 query)

“best reviewed business phone systems for startups in 2026, looking for something modern not clunky”

3/4 platforms mentioned

ChatGPTChatGPT
1.OpenPhone
2.Aircall
3.Dialpad
4.RingCentral MVP
5.Slack

+20 more

ClaudeClaude
1.RingCentral
2.Vonage Business Communications
3.Salesforce
4.HubSpot
5.Ooma Office

+3 more

GeminiGemini
1.Dialpad
2.Salesforce
3.Slack
4.OpenPhone
5.Zoom Phone

+6 more

AI OverviewsAI Overviews
1.Allo
2.Quo
3.OpenPhone
4.Dialpad
5.Zoom Phone

+5 more

Analysis

Key Insights

What AI visibility analysis reveals about this brand

Strength

Exceptional performance on ChatGPT (73% mention rate) and AI Overviews (avg pos 1.7), particularly for the 'Modern Business Phone Evaluation' and 'Collaborative Team Communication' queries.

Strength

High relevance for the 'Customer Experience Specialist' persona with an average position of 1.7, indicating strong resonance in niche service-oriented queries.

Strength

Consistently outperforming legacy players in direct brand vibe checks on AI Overviews and Claude, demonstrating a clear and recognizable brand identity.

Gap

Total lack of visibility in queries related to CRM and workflow automation, allowing competitors like Dialpad and HubSpot to capture the high-intent 'integration' market.

Gap

Significant platform disparity with only an 8% mention rate on Claude, suggesting Quo's technical documentation or ecosystem presence is not reaching Anthropic's models.

Gap

Underperforming with 'Efficiency-Driven Operations Managers' (36% mention rate) who prioritize the workflow integrations where Quo is currently missing.

Opportunity

Bridge the integration gap by publishing content specifically mapping Quo's capabilities to popular CRM and automation workflows to capture the 'CRM & Workflow Automation' query space.

Opportunity

Target Claude's training data sources through technical partnerships, API documentation updates, and developer-focused press to correct the 8% visibility outlier.

Opportunity

Expand the success in 'Modernizing Customer Inbound' (avg pos 1.0 in AI Overviews) into broader '24/7 handle customer calls' queries where visibility is currently inconsistent.

Technical Health

Site Health for AI Visibility

How well Quo's website is optimized for AI agent discovery and comprehension.

85/100
14 passed 3 warnings 2 issues
Audited 2/28/2026
Crawlability96

Can AI bots find your pages?

Technical96

SSL, mobile, doctype basics

On-Page SEO78

Titles, descriptions, headings

Content Quality60

Word count, depth, freshness

Schema Markup85

Structured data for AI comprehension

Social & OG82

Open Graph, Twitter cards

AI Readability100

How well AI can parse your content

Critical Issues

!

Page has no H1 heading

Add a single H1 tag as the main page heading.

!

Content is too thin

Expand your content to at least 300-500 words with valuable information.

Warnings

!

3 render-blocking resource(s) detected

Consider deferring or async-loading non-critical scripts and stylesheets.

!

Meta description is too short (39 characters)

Expand the description to 150-160 characters with a clear value proposition.

!

Few headings on page

Add more H2 and H3 headings to organize content into sections.

!

Few internal links on this page

Add more internal links to related pages on your site.

!

Missing Open Graph tags for social sharing

Add og:title, og:description, and og:image meta tags.

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Brand Identity

Brand Voice & Style

How AI perceives Quo's communication style and personality

Quo communicates with confident clarity and approachable professionalism, speaking directly to the pain points of busy business owners and growing teams. The brand voice is solution-oriented and empathetic, acknowledging the chaos of missed calls and communication breakdowns while positioning Quo as the straightforward answer. They use conversational language that feels modern and tech-forward without being overly technical, often employing action-oriented phrases that emphasize speed, simplicity, and results.

Core Tone Traits

Confident & Solution-Oriented

Speaks with authority about solving communication problems, using direct language like 'never miss a call' and 'win more customers'

Approachable & Conversational

Uses friendly, accessible language that avoids jargon while maintaining professionalism

Empathetic & Understanding

Acknowledges business pain points like communication chaos and missed opportunities before presenting solutions

Modern & Tech-Forward

Embraces AI and innovation while keeping explanations simple and benefit-focused

Competitive Landscape

Related Ecosystem

Related products and services that AI mentions in conversations alongside or instead of Quo

1Dialpad31 mentions
2HubSpot25 mentions
3Quo22 mentions
4RingCentral21 mentions
5Aircall21 mentions
6Twilio18 mentions
7Slack16 mentions
8Zapier11 mentions
9Zendesk11 mentions
10Smith.ai10 mentions
11Grasshopper9 mentions
Source Intelligence

Citations

Sources that AI assistants cite. Getting featured here improves visibility.

9 Best AI Answering Services for Small Businesses (2026)

https://upfirst.ai/blog/best-ai-answering-services

Referenced in 2 queries

Review
The 11 Best AI Answering Services for Small Businesses (2026)

https://www.marlie.ai/blog/best-ai-answering-service

Referenced in 2 queries

Review
AI Phone Answering System | Jotform AI Call Agent

https://www.jotform.com/ai/agents/channels/phone/

Referenced in 1 query

Review
The Best AI Receptionist for Small Business: Top Picks for 2025

https://www.myaifrontdesk.com/blogs/the-best-ai-receptionist-for-small-business-top-picks-for-2025

Referenced in 2 queries

Review
AI Receptionist: 24/7 Intelligent Virtual Answering Service | RingCentral US

https://www.ringcentral.com/ai-receptionist.html

Referenced in 2 queries

Review
Goodcall | AI Phone Agent and Virtual Receptionist for Service ...

https://www.goodcall.com/

Referenced in 1 query

Review
AI Answering Service for Websites?!

https://www.youtube.com/watch?v=Gg1BzvIwZng

Referenced in 1 query

Pitch Story
Top 12 Virtual Receptionist Companies (2026) | Marlie.ai Blog

https://www.marlie.ai/blog/virtual-receptionist-companies

Referenced in 1 query

Review
I built an AI that answers your phone calls - Reddit

https://www.reddit.com/r/indiehackers/comments/1jmvydh/i_built_an_ai_that_answers_your_phone_calls_plug/

Referenced in 1 query

Join Discussion
How AI Answering Services Screen Spam and Robocalls

https://upfirst.ai/blog/ai-answering-services-call-screening

Referenced in 1 query

Review
Top 7 Best Rated AI Virtual Receptionist Voice Solutions for 2025

https://www.myaifrontdesk.com/blogs/top-7-best-rated-ai-virtual-receptionist-voice-solutions-for-2025-c07bb

Referenced in 2 queries

Review
AI Call Screening: The Ultimate Solution for Modern Businesses

https://smith.ai/blog/ai-call-screening-the-ultimate-solution-for-modern-businesses

Referenced in 1 query

Review
Content Engineering

Goals & Content Ideas

Ideas to help AI agents better understand the business and be more likely to use Quo's resources to help users.

Launch CRM Integration Content Hub for Discovery

Address Quo's 0% visibility in CRM-related queries by creating comprehensive 'Integration Blueprints' for major platforms like HubSpot, Salesforce, and Zapier. This indexed, SEO-optimized content will help AI assistants recommend Quo when users ask about business phone systems with CRM capabilities, while social media campaigns will drive traffic and build backlinks to strengthen AI indexing.

Step-by-step guide: Connect Quo to HubSpot in under 10 minutes for automatic call logging
Why your CRM is only half-complete without integrated business phone data
5 Zapier automations that turn missed calls into captured opportunities
How small teams use Quo + Salesforce to compete with enterprise sales operations

Optimize Technical Documentation for Claude Indexing

Close the critical gap between Quo's 73% ChatGPT mention rate and 8% Claude mention rate by auditing and restructuring technical documentation specifically for Anthropic's indexing patterns. This includes creating structured, citation-friendly content that Claude can easily reference, supported by social amplification of technical guides and ecosystem partnership announcements.

The complete Quo API documentation guide for developers and integration partners
How Quo's AI receptionist architecture handles 10,000+ concurrent calls
Technical deep-dive: Building reliable business communications on modern infrastructure
Quo ecosystem partners: Every tool that connects to your AI-powered phone system
Developer spotlight: Building custom workflows with Quo's open platform

Target Operations Managers with Automation Case Studies

Boost Quo's 36% mention rate among Efficiency-Driven Operations Managers by publishing detailed automation-focused case studies proving operational friction reduction. Social media will amplify these stories to reach operations professionals, while the structured case study format helps AI assistants cite Quo when recommending solutions for workflow optimization.

Case study: How a 15-person team eliminated 20 hours of weekly phone admin with Quo
The operations manager's checklist for evaluating AI-powered phone systems
Before and after: Real metrics from teams who automated their call workflows
Why operations managers are switching from legacy phone systems to AI-first platforms

Build AI-Discoverable Competitive Positioning Content

Create comparison and alternatives content that positions Quo alongside competitors like Dialpad and HubSpot who currently dominate AI recommendations. By publishing honest, detailed comparisons optimized for AI indexing, Quo will appear in responses when users ask AI assistants to compare business phone solutions or recommend alternatives.

Quo vs. traditional business phone systems: What growing teams actually need
Honest comparison: Choosing between Quo, Dialpad, and RingCentral for your startup
The small business buyer's guide to AI-powered phone systems in 2026
What to ask before choosing your team's business communication platform
Why startups are moving away from enterprise phone systems to purpose-built solutions
Content Engineering

Recommended Actions

!

Develop and index 'Integration Blueprints' for major CRMs and Zapier.

Quo is currently 0% visible for CRM-related queries, a space where competitors like Dialpad and HubSpot are mentioned in nearly every response.

Impact: High
!

Audit and optimize technical documentation and ecosystem mentions for Claude/Anthropic indexing.

The 8% mention rate on Claude is a critical failure point compared to 73% on ChatGPT; closing this gap is the fastest way to increase overall AI market share.

Impact: High
~

Aggressively target the 'Efficiency-Driven Operations Manager' persona with automation-focused case studies.

This persona has the lowest mention rate (36%) but high potential for enterprise-level adoption if Quo can prove it reduces operational friction.

Impact: Medium
~

Solidify the '24/7 AI Receptionist' narrative to dominate the 'no hiring required' query set.

Quo shows intermittent strength here (pos #4 in some ChatGPT queries); refining the messaging will turn these 'maybe' mentions into 'must-have' recommendations.

Impact: Low

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Backing

Investors

C
Craft Ventures
Data generated by Pendium.ai AI visibility scanning. Last scanned February 28, 2026.

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