What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Roadmap Pricing

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Runway East Limited

Visibility35

Vibe100

Businesses/Commercial Real Estate/Runway East Limited

AI Visibility & Sentiment

Runway East Limited

Runway East is a prominent UK-based flexible workspace provider that creates vibrant, community-focused office environments for high-growth startups and scale-ups. By offering fully managed, serviced offices, they help businesses scale without the administrative burdens of traditional office leasing.

Active Monitoring

runwayea.st

Commercial Real Estate

AI Visibility Score

35/100

Low

Sentiment Score

100/100

Score by Priority

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core

adjacent

aspirational

visionary

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe Runway East Limited today.

Runway East Limited effectively captures high-intent traffic for direct office space inquiries, yet remains surprisingly absent from the broader strategic conversations that drive long-term client acquisition. While the brand holds a firm foothold in AI-driven search for specific workspace needs, it currently misses critical opportunities to position itself as a thought leader in startup scaling and hybrid culture development.

Working in your favor

High relevance in ChatGPT and AIOverviews for direct flexible office selection and London-specific workspace queries

Strong brand recognition and presence for direct informational searches regarding the company's identity

Competitive positioning within the Growth-Focused Startup Founder persona, where the brand is recognized as a viable solution

Gaps to close

Total absence in Claude and Gemini, creating a significant blind spot in the modern AI research landscape

Missed visibility in Adjacent and Visionary query categories, specifically regarding business infrastructure and hybrid team culture

Failure to appear in 'coworking alternatives' search results, allowing competitors like WeWork and Fora to dominate the comparison space

Opportunities

Create high-authority content addressing the 'Scaling and Business Infrastructure' needs of startups to capture users at the early research stage

Develop a clear value proposition for the 'Efficiency-Driven Operations Manager' to increase conversion in high-intent queries

Optimize digital presence to be recognized as a primary alternative in 'coworking comparison' queries where the brand is currently failing to trigger

Highest-Impact Actions

Develop and syndicate expert-led content focusing on 'Startup Scaling' and 'Hybrid Culture' to bridge the gap in Adjacent search categories.

The current visibility is too narrow; by answering broader startup pain points, Runway East can move from being an 'option' to the 'expert partner' in the eyes of AI search models.

Implement a structured data and SEO strategy specifically designed to capture 'Coworking Alternative' queries.

Competitors are successfully capturing users looking for alternatives to market leaders; Runway East is currently invisible in these critical consideration-phase searches.

Optimize company digital footprint for multi-modal AI models, including Claude and Gemini.

Relying on ChatGPT and Google is insufficient for a comprehensive AI visibility strategy; diversifying presence across LLM ecosystems is essential for long-term dominance.

Value Proposition

Runway East differentiates itself by 'destroying boring offices' through a high-energy, social-first atmosphere, being a Certified B Corp, and providing a community-led experience that fosters employee happiness and team productivity.

Overview

Mission

To destroy boring offices and build workspaces where teams can focus on building their mission and doing great work.

Products & Services

Private OfficesEnterprise SuitesDedicated DesksMeeting Rooms & Event SpacesVirtual Office

Current State

Visibility Landscape

A high-level view of how Runway East Limited performs across AI platforms, broken down by strategic priority level — from core brand queries to growth opportunities.

	ChatGPT	Claude	Gemini	AI Overviews
Reputation1q Sentiment when asked about the brand directly	100	100	100	100
“What do you know about Runway East Limited? What do they do and what's their reputation?”	Positive	Positive	Positive	Positive
Core4q Product/service category queries	93	0	0	69
“what are the best serviced office providers in london for a growing tech startup of 20 people”	#2	No	No	#1
“what are the most reliable flexible workspace companies in the uk with good member reviews”	#4	No	No	#10
“find me flexible office spaces in london that offer community events and are good for networking”	#1	No	No	#3
“compare prices and features for managed private offices for startups in the uk”	#3	No	No	No
Growth Areas5q Adjacent, aspirational & visionary	32	0	0	0
“what services should a startup set up when they first expand into a physical office in london”	No	No	No	No
“give me a list of coworking alternatives to wework for a smaller company that wants more community feel”	No	No	No	No
“what should i look for when touring a serviced office space to make sure it is actually good for my team”	No	No	No	No
“best business address services for uk startups that aren't using a home address”	#4	No	No	No
“how to build a strong company culture in a hybrid team that works from a flexible office”	No	No	No	No

“What do you know about Runway East Limited? What do they do and what's their reputation?”

Positive

“what are the best serviced office providers in london for a growing tech startup of 20 people”

“what are the most reliable flexible workspace companies in the uk with good member reviews”

#10

“find me flexible office spaces in london that offer community events and are good for networking”

“compare prices and features for managed private offices for startups in the uk”

“what services should a startup set up when they first expand into a physical office in london”

“give me a list of coworking alternatives to wework for a smaller company that wants more community feel”

“what should i look for when touring a serviced office space to make sure it is actually good for my team”

“best business address services for uk startups that aren't using a home address”

“how to build a strong company culture in a hybrid team that works from a flexible office”

Competitive Landscape

WeWork

46 mentions

Huckletree

32 mentions

Fora

28 mentions

Regus

21 mentions

Uncommon

19 mentions

Runway East Limited

19 mentions

Work.Life

18 mentions

Mindspace

16 mentions

Industrious

15 mentions

Spaces

13 mentions

Impact Hub

12 mentions

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve Runway East Limited's AI visibility.

Key Findings

Strength

High relevance in ChatGPT and AIOverviews for direct flexible office selection and London-specific workspace queries

Strength

Strong brand recognition and presence for direct informational searches regarding the company's identity

Strength

Competitive positioning within the Growth-Focused Startup Founder persona, where the brand is recognized as a viable solution

Recommended Actions

Develop and syndicate expert-led content focusing on 'Startup Scaling' and 'Hybrid Culture' to bridge the gap in Adjacent search categories.

The current visibility is too narrow; by answering broader startup pain points, Runway East can move from being an 'option' to the 'expert partner' in the eyes of AI search models.

Implement a structured data and SEO strategy specifically designed to capture 'Coworking Alternative' queries.

Competitors are successfully capturing users looking for alternatives to market leaders; Runway East is currently invisible in these critical consideration-phase searches.

Optimize company digital footprint for multi-modal AI models, including Claude and Gemini.

Relying on ChatGPT and Google is insufficient for a comprehensive AI visibility strategy; diversifying presence across LLM ecosystems is essential for long-term dominance.

Content Engineering

Content Ideas

Content designed to help AI agents learn about your category and recommend your brand.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Selecting Flexible Office Solutions(3 queries)

“what are the best serviced office providers in london for a growing tech startup of 20 people”

2/4 platforms mentioned

Core

ChatGPT

1.Huckletree

2.Runway East

3.Second Home

4.Techspace

5.Workspace Group

+8 more

Claude

1.Fora

2.Techspace

3.Level39

4.Second Home

5.Huckletree

+2 more

Gemini

1.Uncommon

2.The Office Group (TOG)

3.LABS

4.WeWork

5.Workspace

+4 more

AI Overviews

1.Runway East

2.Huckletree

3.Mindspace

4.LABS

5.WeWork

+2 more

“find me flexible office spaces in london that offer community events and are good for networking”

2/4 platforms mentioned

Core

The Efficiency-Driven Operations Manager · Operations Manager

ChatGPT

1.Runway East

2.Huckletree

3.Mindspace

4.Second Home

5.The Trampery

+7 more

Claude

1.Work.Life

2.Uncommon

3.WeWork

4.Spaces

5.Huckletree

+1 more

Gemini

1.WeWork

2.Regus

3.Work.Life

4.The Office Group (TOG) (Fora)

5.Uncommon

+1 more

AI Overviews

1.Ministry of Sound

2.The Jellicoe

3.Huckletree

4.Runway East

5.Mindspace

+1 more

“compare prices and features for managed private offices for startups in the uk”

1/4 platforms mentioned

Core

The Efficiency-Driven Operations Manager · Operations Manager

ChatGPT

1.Workthere

2.Regus (IWG)

3.WeWork

4.Orega

5.Fora

7.Runway East

+7 more

Claude

1.Regus

2.BE Offices

Gemini

1.WeWork

2.Regus

3.The Office Group (TOG) (Fora)

4.Spaces

5.Canvas Offices

+1 more

AI Overviews

No brands listed

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

huckletree.com

Runway East Limited

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Content Ideas

Sample Conversations

Citations

Brand Voice & Style

Engineer content that makes AI agents recommend you

Explore Commercial Real Estate

Start gettingrecommended by AI.

Frequently asked questions

Runway East Limited

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Content Ideas

Sample Conversations

Citations

Brand Voice & Style

Engineer content that makes AI agents recommend you

Explore Commercial Real Estate

Start gettingrecommended by AI.

Frequently asked questions

Start getting
recommended by AI.

Start getting
recommended by AI.