Superorder

Visibility20

Vibe71

Businesses/Restaurant Technology/Superorder

AI Visibility & Sentiment

Superorder

Superorder provides AI-powered agents for restaurants to manage reputation, optimize delivery profitability, and enhance customer experiences. Their platform processes real-time feedback, automates review responses, and delivers actionable insights to help restaurant brands build loyalty and drive growth at scale.

Active Monitoring

superorder.com

Restaurant Technology Startups

AI Visibility Score

20/100

Low

Sentiment Score

71/100

AI Perception

Summary

Superorder has carved out a commanding 47% visibility stake with Multi-Unit Franchise Operators, yet remains entirely invisible to independent boutique restaurateurs. While the brand excels in delivery automation rankings on Claude and AI Overviews, it is dangerously absent from the high-intent 'profitability' conversations where legacy delivery platforms currently dominate the narrative.

Value Proposition

AI agents that supercharge restaurants by managing reputation, maximizing delivery profitability, and powering smarter customer experiences at scale

Overview

Mission

To transform how restaurants manage guest feedback and experiences through enterprise-grade AI solutions that scale with business growth

Products & Services

Surveys & Feedback AgentReview Management AgentDelivery Profitability AgentsAI Scorecards, Insights & AlertsReal-Time Customer Feedback Analytics

Agent Breakdown

AI Platforms

How often do different AI platforms reference Superorder?

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Conversation Analysis

Topics

What conversations is Superorder included in — or excluded from?

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Buyer Personas

Personas

Who does each AI platform recommend Superorder to, and when?

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Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Optimizing Delivery Profitability(2 queries)

“how can i stop losing so much money on doordash and ubereats fees, any tools to help with delivery profit?”

0/4 platforms mentioned

ChatGPT

1.DoorDash

2.Uber Eats

3.ChowNow

4.GloriaFood

5.Square Online

+22 more

Claude

1.Chipotle

2.Starbucks

3.McDonald's

4.Ritual

5.Grubhub

+5 more

Gemini

1.DoorDash

2.Uber Eats

3.Roadie

4.Shipt

5.Toast

+10 more

AI Overviews

1.DoorDash

2.Uber Eats

3.FoodBoss

4.PayPal Honey

5.Capital One Shopping

+5 more

“need a way to automate my delivery operations so they're actually profitable, what tech should i look at?”

2/4 platforms mentioned

ChatGPT

1.Burger King

2.Deliverect

3.DoorDash

4.Grubhub

5.UberEats

8.SuperOrder

+16 more

Claude

1.DoorDash

2.Superorder

3.Uber Eats

4.Grubhub

5.Toast POS

+5 more

Gemini

1.Toast

2.Square Online

3.Square

4.ChowNow

5.Olo

+13 more

AI Overviews

1.Shipday

2.DoorDash Drive

3.Uber Direct

4.Onfleet

5.Tookan

+10 more

Automating Reputation & Feedback Management(1 query)

“suggest some ai agents that can respond to restaurant reviews and handle guest feedback automatically”

0/4 platforms mentioned

ChatGPT

1.Birdeye

2.Podium

3.Reputation.com

4.Yext Reviews

5.Upserve

+19 more

Claude

1.Trustalytic

2.ReviewTrackers

3.Podium

4.Zendesk

5.Intercom

+1 more

Gemini

1.Reputation.com

2.Birdeye

3.ReviewTrackers

4.CustomerGlu

5.Chatmeter

+1 more

AI Overviews

1.Momos

2.Alfie

3.BFN-AI

4.Marqii

5.Snappy

+14 more

Enterprise Performance Analytics(1 query)

“help me find an ai scorecard tool for tracking restaurant performance metrics”

0/4 platforms mentioned

ChatGPT

1.Databox

2.Klipfolio

3.Tenzo

4.Restaurant365

5.CrunchTime!

+18 more

Claude

1.Toast Analytics

2.Toast POS

3.Toast

4.MarginEdge

5.Plate IQ

+3 more

Gemini

1.QSR Automations

2.Restaurant Performance Platform

3.HungerRush 360

4.Toast Analytics

5.Toast

+3 more

AI Overviews

1.OptiPulse

2.Optipro

3.Black Box Intelligence

4.AutyFi

5.PreciTaste

+3 more

Evaluating & Choosing Restaurant Experience Platforms(1 query)

“what are the most trusted restaurant technology companies for managing guest experience right now?”

0/4 platforms mentioned

ChatGPT

1.OpenTable

2.Resy

3.AmEx

4.Tock

5.SevenRooms

+28 more

Claude

1.Square for Restaurants

2.Toast

3.Lightspeed

4.Resy

5.American Express

+8 more

Gemini

1.Toast

2.OpenTable

3.Resy

4.SevenRooms

5.ChowNow

+2 more

AI Overviews

1.Toast

2.Square for Restaurants

3.Square

4.Lightspeed Restaurant

5.Upserve

+13 more

Analysis

Key Insights

What AI visibility analysis reveals about this brand

Strength

High resonance with Multi-Unit Franchise Operators, achieving a 47% mention rate and top-10 positioning.

Strength

Superior ranking performance on Claude (avg pos 4.0) and AI Overviews (avg pos 3.5) for automation-centric queries.

Strength

Perfect brand sentiment and rank #1 positioning during direct 'vibe checks' across major platforms.

Gap

Zero visibility (0%) among Independent Boutique Restaurateurs, a critical segment for technology adoption.

Gap

Complete failure to appear in queries regarding delivery profitability and financial optimization on DoorDash and UberEats.

Gap

Missing from the 'Enterprise Performance Analytics' conversation, leaving the 'scorecard' category open to competitors like Toast and Olo.

Opportunity

Reclaim the 'profitability' narrative by creating data-driven content focused on reducing third-party delivery fees.

Opportunity

Target the independent segment by highlighting 'plug-and-play' AI features that require minimal enterprise overhead.

Opportunity

Leverage existing strength in AI Overviews to capture the 'AI Agent' and 'Reputation Management' category before Birdeye or Podium consolidate the space.

Technical Health

Site Health for AI Visibility

How well Superorder's website is optimized for AI agent discovery and comprehension.

91/100

18 passed 4 warnings

Audited 2/27/2026

Crawlability100

Can AI bots find your pages?

Technical96

SSL, mobile, doctype basics

On-Page SEO93

Titles, descriptions, headings

Content Quality73

Word count, depth, freshness

Schema Markup85

Structured data for AI comprehension

Social & OG87

Open Graph, Twitter cards

AI Readability60

How well AI can parse your content

Warnings

2 render-blocking resource(s) detected

Consider deferring or async-loading non-critical scripts and stylesheets.

Meta description is too short (53 characters)

Expand the description to 150-160 characters with a clear value proposition.

Content may be too short

Expand your content to at least 500 words with valuable information.

Missing Open Graph tags for social sharing

Add og:title, og:description, and og:image meta tags.

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Brand Identity

Brand Voice & Style

How AI perceives Superorder's communication style and personality

Superorder communicates with a confident, results-oriented tone that balances technical sophistication with accessibility. The brand voice is professional yet energetic, emphasizing measurable outcomes like 7x customer retention, 6M+ reviews processed, and $10B+ annual client GMV. They speak directly to restaurant industry pain points while positioning AI as an approachable solution rather than complex technology. The messaging is action-oriented, using phrases like 'supercharge,' 'maximize,' and 'drive performance' to convey momentum and transformation.

Core Tone Traits

Results-Driven & Metrics-Focused

Leads with impressive statistics and quantifiable outcomes to build credibility

Professional yet Energetic

Maintains enterprise credibility while conveying excitement about AI innovation

Solution-Oriented & Empathetic

Acknowledges restaurant challenges while positioning Superorder as the trusted answer

Clear & Accessible

Makes complex AI technology understandable for restaurant operators

Competitive Landscape

Related Ecosystem

Related products and services that AI mentions in conversations alongside or instead of Superorder

Toast29 mentions

DoorDash22 mentions

Olo18 mentions

Birdeye18 mentions

Uber Eats15 mentions

Podium15 mentions

ChowNow12 mentions

Grubhub12 mentions

Toast POS12 mentions

Onfleet11 mentions

Superorder8 mentions

Source Intelligence

Citations

Sources that AI assistants cite. Getting featured here improves visibility.

FoodBoss - Food Delivery - App Store - Apple

https://apps.apple.com/us/app/foodboss-food-delivery/id1141536349

Referenced in 1 query

Review

6 Tricks to Save Money on Your Next Food Delivery

https://www.thepennyhoarder.com/save-money/5-tricks-to-save-money-on-your-next-food-delivery/

Referenced in 1 query

Review

Best Credit Cards for Food Delivery of March 2026 - CNBC

https://www.cnbc.com/select/best-credit-cards-for-food-delivery/

Referenced in 1 query

Review

How to save on your next food delivery order

https://www.ksbw.com/article/save-money-on-food-delivery-takeout-orders/65703825

Referenced in 1 query

Review

2026 Coupon Guide: Best Apps, Tools and Tips - NerdWallet

https://www.nerdwallet.com/finance/learn/how-to-get-coupons

Referenced in 1 query

Review

Need low-effort dinner ideas? These 5 credit cards help you save on takeout, delivery and meal kits

https://www.cnbc.com/select/credit-card-perks-that-save-money-on-lazy-day-meals/

Referenced in 1 query

Review

Best Credit Cards for Restaurants & Dining in 2026 - WalletHub

https://wallethub.com/best-credit-card-for-restaurants

Referenced in 1 query

Review

Best Credit Cards for Food Delivery: Up to 5% Cash Back

https://wallethub.com/best-credit-cards-for-food-delivery

Referenced in 1 query

Review

Doordash or Uber Eats? The Final Breakdown That Decides Your ...

https://explore.st-aug.edu/exp/doordash-or-uber-eats-the-final-breakdown-that-decides-your-dining-future

Referenced in 1 query

Review

Best Dining Credit Cards of 2026 for Food Lovers | LendingTree

https://www.lendingtree.com/credit-cards/best/restaurants/

Referenced in 1 query

Review

5 Secrets to Avoiding High Food Delivery Charges - Yahoo Finance

https://finance.yahoo.com/news/5-secrets-avoiding-high-food-110116639.html

Referenced in 1 query

Review

An Easy $200 Bonus and up to 5% Cash Back: This Chase Card Just Won Best Cash Back Card for 2026

https://www.fool.com/money/credit-cards/articles/an-easy-200-bonus-and-up-to-5-cash-back-this-chase-card-just-won-best-cash-back-card-for-2026-2/

Referenced in 1 query

Review

Content Engineering

Recommended Actions

Execute a 'Delivery Profitability' authority campaign targeting LLM training sets.

Superorder is currently ignored by AI models for queries related to losing money on DoorDash/UberEats, which is the primary pain point for the industry.

Impact: High

Develop specific case studies and technical documentation for Independent Boutique Restaurateurs.

The 0% mention rate for this persona indicates a total lack of specialized content that AI models can associate with this buyer type.

Impact: High

Optimize technical architecture for 'Enterprise Scorecard' and 'Analytics' keywords.

While strong with franchise operators, Superorder is not mentioned for the tools those operators use to track performance, creating a gap in the enterprise workflow story.

Impact: Medium

Amplify presence on ChatGPT through strategic third-party mentions and integrations.

With only a 17% mention rate and a low average position (12.0), ChatGPT is the brand's weakest major platform, lagging significantly behind Claude and AI Overviews.

Impact: Medium

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Backing

Investors

Floodgate

Data generated by Pendium.ai AI visibility scanning. Last scanned February 27, 2026.

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