What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Roadmap Pricing

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Voiceflow Inc.

Visibility23

Vibe94

Businesses/Conversational AI/Voiceflow Inc.

AI Visibility & Sentiment

Voiceflow Inc.

Voiceflow is a collaborative, low-code platform that enables product and engineering teams to design, prototype, and deploy conversational AI agents. It acts as a centralized environment for the entire lifecycle of an AI agent, from visual design to production-ready implementation.

Active Monitoring

voiceflow.com

Conversational AI Startups

AI Visibility Score

23/100

Low

Sentiment Score

94/100

Score by Priority

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core

adjacent

aspirational

visionary

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe Voiceflow Inc. today.

Voiceflow dominates brand-specific inquiries but struggles to capture high-intent buyers during the crucial decision-making phase for conversational AI platforms. While the platform enjoys high visibility among technical product managers, its absence in competitive benchmarking queries indicates a significant disconnect between brand awareness and active consideration.

Working in your favor

High brand recall in direct identity queries on ChatGPT and Gemini

Strong positioning for 'Customer Experience Strategist' personas, achieving an average position of 1.5

Effective presence in 'AI Strategy & Operational Scaling' queries, particularly regarding process design and testing on Gemini

Gaps to close

Total absence in high-intent 'Conversational AI Platform Selection' queries during enterprise-grade comparison searches

Failure to capture 'Aspirational' search traffic where users are evaluating infrastructure alternatives

Weak presence on ChatGPT compared to Gemini, limiting reach among generalist AI power users

Opportunities

Align content strategy with 'Trust & Evaluation' keywords to compete directly against infrastructure alternatives

Develop specialized benchmarking content for enterprise decision-makers to fill the visibility void in comparison queries

Bridge the gap between technical design workflows and broader AI platform selection to capture more top-of-funnel traffic

Highest-Impact Actions

Create comparison-focused technical documentation and benchmarking whitepapers targeting 'enterprise-grade' and 'platform selection' search intent.

The data shows Voiceflow is frequently ignored during the vendor selection phase; direct competitive content will position the brand as a top-tier alternative.

Optimize content for the 'Lead Solutions Architect' and 'Technical Product Manager' personas by emphasizing enterprise-specific scaling and workflow orchestration.

These personas drive the adoption of conversational AI, but currently, mention rates are uneven, representing a major conversion bottleneck.

Increase presence on ChatGPT by syndicating technical guides and 'how-to' content that directly addresses complex agentic workflows.

Voiceflow's 9% mention rate on ChatGPT is significantly trailing its performance on Gemini and leaves a massive segment of the user base untapped.

Value Proposition

A collaborative visual canvas that combines no-code design with low-code extensibility, offering a model-agnostic approach that allows teams to build once and deploy to any channel.

Overview

Mission

To make it easy for every company to build AI agents their customers love.

Products & Services

Agent BuilderKnowledge Base (RAG)V4 Agentic Framework (Playbooks & Workflows)Dialog APIAnalytics & Transcripts

Current State

Visibility Landscape

A high-level view of how Voiceflow Inc. performs across AI platforms, broken down by strategic priority level — from core brand queries to growth opportunities.

	ChatGPT	Claude	Gemini	AI Overviews
Reputation1q Brand recognition & direct queries	97	—	97	—
“What do you know about Voiceflow Inc.? What do they do and what's their reputation?”	#1	—	#1	—
Core4q Product/service category queries	0	—	94	—
“what are the best visual tools for building AI agents that also let me use my own code when i need to”	No	—	#2	—
“compare the top low-code conversational AI platforms for enterprise teams that need RAG and analytics”	No	—	#1	—
“i need a platform that handles complex agentic workflows and playbooks for customer support, what should i look at”	No	—	#4	—
“what should i look for when choosing an enterprise-grade platform for building AI agents”	No	—	#1	—
Growth Areas5q Adjacent, aspirational & visionary	42	—	66	—
“who are the most reliable alternatives to generic chatbot builders for complex conversational AI development”	#12	—	#3	—
“where can i find reviews or benchmarks for conversational AI agent builders”	#17	—	#2	—
“what automation tools do i need to connect AI agents to our internal company data and knowledge base”	No	—	No	—
“recommend some product management software for teams building LLM-based applications”	No	—	No	—
“how do i set up a repeatable process for designing and testing AI agent conversations at scale”	#15	—	#1	—

“What do you know about Voiceflow Inc.? What do they do and what's their reputation?”

—

“what are the best visual tools for building AI agents that also let me use my own code when i need to”

—

“compare the top low-code conversational AI platforms for enterprise teams that need RAG and analytics”

—

“i need a platform that handles complex agentic workflows and playbooks for customer support, what should i look at”

—

“what should i look for when choosing an enterprise-grade platform for building AI agents”

—

“who are the most reliable alternatives to generic chatbot builders for complex conversational AI development”

#12

—

“where can i find reviews or benchmarks for conversational AI agent builders”

#17

—

“what automation tools do i need to connect AI agents to our internal company data and knowledge base”

—

“recommend some product management software for teams building LLM-based applications”

—

“how do i set up a repeatable process for designing and testing AI agent conversations at scale”

#15

—

Competitive Landscape

LangChain

16 mentions

Voiceflow Inc.

16 mentions

LangGraph

15 mentions

Pinecone

15 mentions

Weaviate

15 mentions

Kore.ai

15 mentions

Botpress

10 mentions

Salesforce

10 mentions

Cognigy.AI

10 mentions

LlamaIndex

9 mentions

Promptfoo

9 mentions

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve Voiceflow Inc.'s AI visibility.

Key Findings

Strength

High brand recall in direct identity queries on ChatGPT and Gemini

Strength

Strong positioning for 'Customer Experience Strategist' personas, achieving an average position of 1.5

Strength

Effective presence in 'AI Strategy & Operational Scaling' queries, particularly regarding process design and testing on Gemini

Recommended Actions

Create comparison-focused technical documentation and benchmarking whitepapers targeting 'enterprise-grade' and 'platform selection' search intent.

The data shows Voiceflow is frequently ignored during the vendor selection phase; direct competitive content will position the brand as a top-tier alternative.

Optimize content for the 'Lead Solutions Architect' and 'Technical Product Manager' personas by emphasizing enterprise-specific scaling and workflow orchestration.

These personas drive the adoption of conversational AI, but currently, mention rates are uneven, representing a major conversion bottleneck.

Increase presence on ChatGPT by syndicating technical guides and 'how-to' content that directly addresses complex agentic workflows.

Voiceflow's 9% mention rate on ChatGPT is significantly trailing its performance on Gemini and leaves a massive segment of the user base untapped.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Conversational AI Platform Selection(3 queries)

“what are the best visual tools for building AI agents that also let me use my own code when i need to”

0/2 platforms mentioned

Core

ChatGPT

1.Flowise

2.Langflow

3.LangChain

4.Google Cloud (Vertex AI Agent Builder)

5.SmythOS

+1 more

Gemini

1.Langflow

2.LangChain

3.n8n

4.BuildShip

5.Dify.ai

+2 more

“compare the top low-code conversational AI platforms for enterprise teams that need RAG and analytics”

0/2 platforms mentioned

Core

ChatGPT

1.Microsoft Copilot Studio

2.Microsoft 365

3.Google Vertex AI Agent Builder

4.IBM watsonx Assistant

5.Kore.ai

+3 more

Gemini

1.Kore.ai (XO v11, Experience Optimization)

2.SharePoint

3.Salesforce

4.Yellow.ai (Dynamic Automation Platform)

5.Cognigy (Cognigy Insights)

+3 more

“i need a platform that handles complex agentic workflows and playbooks for customer support, what should i look at”

0/2 platforms mentioned

Core

ChatGPT

1.Salesforce (Agentforce)

2.ServiceNow (AI Agents, Now Assist)

3.Zendesk (Resolution Platform)

4.Forethought

5.Freshworks (Freddy AI Agent Studio)

+4 more

Gemini

1.Decagon

2.Bilt

3.Eventbrite

4.Sierra

5.Salesforce (Agentforce, Einstein AI, Data Cloud)

+7 more

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

docs.flowiseai.com

Voiceflow Inc.

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Sample Conversations

Citations

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

Start gettingrecommended by AI.

Frequently asked questions

Voiceflow Inc.

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Sample Conversations

Citations

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

Start gettingrecommended by AI.

Frequently asked questions

Start getting
recommended by AI.

Start getting
recommended by AI.