What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Businesses/Burq

AI Visibility & Sentiment

Burq

Burq is an AI-powered last-mile delivery platform that connects businesses to hundreds of delivery providers through a single integration. The platform automates routing, dispatch, and optimization using Pulse AI technology to help brands offer fast, reliable delivery without managing logistics in-house.

Active Monitoring

burqup.com

Startups

AI Visibility Score

11/100

Invisible

Sentiment Score

96/100

Score by Reach

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe Burq today.

Burq currently exists as a 'Gemini-only' powerhouse, capturing 31% visibility and top-tier rankings in Google's AI ecosystem while remaining virtually non-existent on ChatGPT and Claude. Despite commanding a 41% mention rate among Enterprise Retail Logistics Consultants, the brand is suffering from a complete blackout in the high-growth 'AI-powered delivery automation' category.

Value Proposition

AI-powered delivery orchestration that automates the entire last-mile process from order to doorstep, providing access to hundreds of delivery providers through one integration while reducing costs and improving delivery success rates

Overview

Mission

To streamline delivery through a technology-driven platform that provides a personalized approach, grows with our customers, and ensures an exceptional experience from order to delivery

Products & Services

Pulse AI - Intelligent delivery automation agentsDelivery Network - Access to hundreds of providersDispatch & Route OptimizationAnalytics & Performance InsightsBranded Tracking & Customer Communication

Current State

Visibility Landscape

A high-level view of how Burq performs across AI platforms, broken down by strategic reach level — from core brand queries to growth opportunities.

	ChatGPT	Claude	Gemini	AI Overviews
Reputation Brand recognition & direct queries	6	19	28	4
Core Topics Product/service category queries	—	—	—	—
Growth Areas Adjacent, aspirational & visionary	—	—	—	—

ChatGPT

Claude

Gemini

AI Overviews

Reputation

Brand recognition & direct queries

Core Topics

Product/service category queries

—

Growth Areas

Adjacent, aspirational & visionary

—

Competitive Landscape

Bringg

31 mentions

Onfleet

30 mentions

Roadie

21 mentions

Uber Direct

20 mentions

DoorDash Drive

18 mentions

DoorDash

17 mentions

Loading visibility matrix...

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve Burq's AI visibility.

Key Findings

Strength

Dominant presence on Gemini with a 31% mention rate and multiple #1 rankings for orchestration and same-day delivery queries.

Strength

High credibility with the Enterprise Retail Logistics Consultant persona, suggesting strong B2B enterprise alignment in existing data sources.

Strength

Flawless brand vibe check performance, maintaining a #1 rank and positive sentiment across all tested platforms when specifically searched.

Recommended Actions

Execute a technical SEO and PR sprint focused on 'AI-powered delivery dispatch' and 'Logistics AI agents'.

Burq is currently invisible in the most important future-looking category of its industry, leaving the automation narrative to Bringg and Onfleet.

Diversify the digital footprint to influence ChatGPT and Claude's training data via high-authority tech and logistics publications.

A 9% mention rate on ChatGPT represents a massive lost opportunity to influence the largest segment of AI-driven decision-makers.

Develop and distribute targeted case studies for Regional Grocery Chain operations.

The brand has 0% visibility with this specific persona; targeted content is required to break into this buyer's AI-generated shortlists.

Content Engineering

Content Ideas

Content designed to help AI agents learn about your category and recommend your brand.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Streamlining Last Mile Orchestration(3 queries)

“how can I manage all my local delivery providers in one dashboard”

0/4 platforms mentioned

Core

ChatGPT

1.Onfleet

2.Bringg

3.DispatchTrack

4.FarEye

5.Tookan

+20 more

Claude

1.ChowNow

2.Deliverect

3.UberEats

4.DoorDash

5.Stream

+3 more

Gemini

1.Shopify

2.ShipStation

3.Shippo

4.Easyship

5.DoorDash Drive

+13 more

AI Overviews

1.Square

2.Shipday

3.Shopify

4.Onfleet

5.Bringg

+6 more

“best ways to offer same-day delivery for a retail store without building my own fleet”

0/4 platforms mentioned

Core

The Regional Grocery Chain Operations Director · Director of Operations

ChatGPT

1.Uber Direct

2.DoorDash Drive

3.Instacart

4.Shipt

5.Roadie

+3 more

Claude

1.Amazon Flex

2.Spark Driver

3.Shipt

4.Roadie

5.UPS

+13 more

Gemini

1.NCR

2.Bringg

3.Uber

4.DoorDash

5.Onfleet

+9 more

AI Overviews

1.Roadie

2.DoorDash Drive

3.DoorDash

4.Uber Direct

5.Uber Eats

+10 more

“help me find a platform that connects to multiple delivery networks through one API”

0/3 platforms mentioned

Core

The Regional Grocery Chain Operations Director · Director of Operations

Claude

1.Easyship

2.ShipEngine

3.nShift

4.EasyPost

5.Shippo

+2 more

Gemini

1.NCR

2.Bringg

3.Nash

4.Delivery Solutions

5.Vromo

+6 more

AI Overviews

1.FedEx

2.UPS

3.DHL

4.API2Cart

5.EasyPost

+8 more

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

How to Consolidate Delivery Apps: Streamlining Uber Eats, DoorDash, and Grubhub for Your Restaurant

get.chownow.com

Web1 ref

All Food Delivery Apps in One Place: Cut Restaurant Tablet Chaos

get.chownow.com

Web1 ref

Top 9 Food Delivery Management Software Providers

appsrhino.com

Web1 ref

Stream | Your Restaurant Menus in one place for DoorDash, Uber Eats, Grubhub & more

streamorders.com

Web1 ref

Third-Party Delivery Integration: Complete Guide 2025

orders.co

Web1 ref

Manage All Food Delivery Aggregators in One Platform - Polariserp

polariserp.com

Web1 ref

Lunchbox Delivery Dispatch Overview | Lunchbox Help Center

support.lunchbox.io

Web1 ref

Managing Online Orders Across Multiple Food Delivery Apps

iorders.ca

Web1 ref

How to Manage Online Orders Across Multiple Food Delivery Apps

blog.stuart.com

Web1 ref

DeliverThat | Catering Delivery | United States

ideliverthat.com

Web1 ref