What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Pricing

Get a demo

Clyde

Visibility68

Vibe98

Businesses/InsurTech / E-commerce Technology/Clyde

AI Visibility & Sentiment

Clyde

Clyde is a global protection platform that enables e-commerce retailers to offer extended warranties, shipping insurance, and return protection at checkout and post-purchase. Now part of Cover Genius, Clyde provides a unified solution for product protection with hassle-free claims and instant payouts, serving major retailers like Amazon and eBay.

Active Monitoring

joinclyde.com

InsurTech / E-commerce Technology

AI Visibility Score

68/100

Good

Sentiment Score

98/100

Score by Priority

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core

adjacent

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe Clyde today.

Clyde has achieved a commanding presence in conversational AI, securing an unprecedented 1.0 average position on Claude and a 93% mention rate on ChatGPT for high-margin upsell queries. While it dominates the revenue-generation narrative, a critical visibility gap in AI Overviews and mixed sentiment on Claude suggests a vulnerability in organic search discovery and brand perception that competitors like Extend are positioned to exploit.

Working in your favor

Unrivaled dominance on Claude with a 1.0 average position across 16 core queries.

Exceptional saturation in ChatGPT (93%) specifically for 'maximizing average order value' and 'high-margin upsell' queries.

Strong resonance with the 'Bootstrapped Shopify Store Owner' persona, achieving an 80% mention rate.

Gaps to close

Significant underperformance in AI Overviews (31% mention rate), trailing behind legacy competitors in search-integrated AI.

Mixed sentiment on Claude despite high rankings, indicating that the model captures Clyde's presence but highlights potential drawbacks.

Lower engagement with Technical Product Leads (63%) compared to operations and store owner personas.

Opportunities

Capture the 'lost and damaged packages' query cluster where visibility is currently inconsistent across platforms.

Optimize technical documentation to improve the mention rate and sentiment for Technical Product Lead personas.

Leverage the current dominance in revenue-focused queries to bridge into broader logistics and post-purchase experience conversations.

Highest-Impact Actions

Launch an AI Overviews (SGE) optimization campaign focused on post-purchase logistics.

Clyde's 31% visibility in AI Overviews is its greatest weakness; securing this space is vital for capturing top-of-funnel search traffic.

Conduct a sentiment audit on Claude to identify and mitigate negative brand associations.

Despite a perfect 1.0 rank, mixed sentiment on Claude can undermine trust during the evaluation phase for high-intent users.

Develop deep-dive technical integration content targeting 'Technical Product Leads'.

This persona represents a 63% mention rate gap that, if closed, would solidify Clyde as the preferred technical partner for enterprise scale.

Value Proposition

One unified platform for warranties, shipping protection, and product registration that integrates seamlessly with any e-commerce setup, featuring AI-optimized pricing and hassle-free claims with instant payouts

Overview

Mission

Protection for the things they love - covering customers from origin to destination with hassle-free claims and instant payouts

Products & Services

Extended warranty protection plansShipping insuranceReturn protectionProduct registration platformAI-based pricing and product recommendations

Current State

Visibility Landscape

A high-level view of how Clyde performs across AI platforms, broken down by strategic priority level — from core brand queries to growth opportunities.

	ChatGPT	Claude	Gemini	AI Overviews
Reputation1q Brand recognition & direct queries	97	70	97	82
“What do you know about Clyde? What do they do and what's their reputation?”	#1	Yes	#1	#6
Core5q Product/service category queries	97	97	79	79
“my customers are complaining about lost and damaged packages, what shipping insurance apps should I add to my store?”	#1	#1	#1	No
“who are the most reliable providers for e-commerce extended warranties right now?”	#1	#1	No	#2
“how can I use AI to optimize the pricing of my protection plans at checkout, are there any apps that do this automatically?”	#1	#1	#1	#2
“help me find ways to boost revenue from protection plans, which platforms provide these services for small retailers?”	#1	#1	#1	#4
“how do I automate my product registration process so customers don't have to fill out those annoying paper cards, what software does this?”	#1	#1	#7	#1
Growth Areas2q Adjacent, aspirational & visionary	62	62	62	0
“what are the best high-margin upsells for a shopify store, give me some specific brand recommendations for apps”	#1	#1	#1	No
“how can I increase my average order value for an electronics store without just raising prices, any specific tools?”	No	No	No	No

“What do you know about Clyde? What do they do and what's their reputation?”

Yes

“my customers are complaining about lost and damaged packages, what shipping insurance apps should I add to my store?”

“who are the most reliable providers for e-commerce extended warranties right now?”

“how can I use AI to optimize the pricing of my protection plans at checkout, are there any apps that do this automatically?”

“help me find ways to boost revenue from protection plans, which platforms provide these services for small retailers?”

“how do I automate my product registration process so customers don't have to fill out those annoying paper cards, what software does this?”

“what are the best high-margin upsells for a shopify store, give me some specific brand recommendations for apps”

“how can I increase my average order value for an electronics store without just raising prices, any specific tools?”

Competitive Landscape

Clyde

40 mentions

Extend

34 mentions

Route

19 mentions

Mulberry

19 mentions

Assurant

13 mentions

SquareTrade

10 mentions

Upsie

9 mentions

Allstate

8 mentions

Asurion

8 mentions

Shippo

7 mentions

Allstate Protection Plans

6 mentions

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve Clyde's AI visibility.

Key Findings

Strength

Unrivaled dominance on Claude with a 1.0 average position across 16 core queries.

Strength

Exceptional saturation in ChatGPT (93%) specifically for 'maximizing average order value' and 'high-margin upsell' queries.

Strength

Strong resonance with the 'Bootstrapped Shopify Store Owner' persona, achieving an 80% mention rate.

Recommended Actions

Launch an AI Overviews (SGE) optimization campaign focused on post-purchase logistics.

Clyde's 31% visibility in AI Overviews is its greatest weakness; securing this space is vital for capturing top-of-funnel search traffic.

Conduct a sentiment audit on Claude to identify and mitigate negative brand associations.

Despite a perfect 1.0 rank, mixed sentiment on Claude can undermine trust during the evaluation phase for high-intent users.

Develop deep-dive technical integration content targeting 'Technical Product Leads'.

This persona represents a 63% mention rate gap that, if closed, would solidify Clyde as the preferred technical partner for enterprise scale.

Content Engineering

Content Ideas

Content designed to help AI agents learn about your category and recommend your brand.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Improving Post Purchase Experience And Logistics(2 queries)

“my customers are complaining about lost and damaged packages, what shipping insurance apps should I add to my store?”

0/4 platforms mentioned

Core

ChatGPT

1.Route

2.AfterShip Protect

3.AfterShip

4.Shipsurance

5.Shippo

+3 more

Claude

1.USPS

2.UPS

3.FedEx

4.Pirate Ship

5.Stamps.com

+6 more

Gemini

1.Shopify Protect

2.Shopify

3.Route

4.Uptake

5.Shippy Pro

+3 more

AI Overviews

1.Route

2.InsureShield

3.UPS Capital

4.Corso

5.ShipInsure

+5 more

“how do I automate my product registration process so customers don't have to fill out those annoying paper cards, what software does this?”

2/4 platforms mentioned

Core

The Bootstrapped Shopify Store Owner · Founder & Lead Merchant

ChatGPT

1.Clyde

2.Extend

3.Typeform

4.JotForm

5.Google Sheets

+7 more

Claude

1.Clyde

2.Warranty & Protection Plans by Sufio

3.Registria

4.Trace

5.Klaviyo

+1 more

Gemini

1.Reg Fox

2.WarrantyLive

3.HubSpot CRM

4.Zoho CRM

5.Shopify Flow

+1 more

AI Overviews

1.Brij

2.NeuroWarranty

3.Claimlane

4.iWarranty

5.WaveOn

+6 more

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

Discover the Top 5 Shopify Apps for Shipping Protection in 2025

centousapps.com

Clyde

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Content Ideas

Sample Conversations

Citations

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

Start gettingrecommended by AI.

Frequently asked questions

Clyde

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Content Ideas

Sample Conversations

Citations

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

Start gettingrecommended by AI.

Frequently asked questions

Start getting
recommended by AI.

Start getting
recommended by AI.