Clyde
Clyde is a global protection platform that enables e-commerce retailers to offer extended warranties, shipping insurance, and return protection at checkout and post-purchase. Now part of Cover Genius, Clyde provides a unified solution for product protection with hassle-free claims and instant payouts, serving major retailers like Amazon and eBay.
Moderate
Summary
Clyde has achieved a commanding presence in conversational AI, securing an unprecedented 1.0 average position on Claude and a 93% mention rate on ChatGPT for high-margin upsell queries. While it dominates the revenue-generation narrative, a critical visibility gap in AI Overviews and mixed sentiment on Claude suggests a vulnerability in organic search discovery and brand perception that competitors like Extend are positioned to exploit.
One unified platform for warranties, shipping protection, and product registration that integrates seamlessly with any e-commerce setup, featuring AI-optimized pricing and hassle-free claims with instant payouts
Clyde is a global protection platform that enables e-commerce retailers to offer extended warranties, shipping insurance, and return protection at checkout and post-purchase. Now part of Cover Genius, Clyde provides a unified solution for product protection with hassle-free claims and instant payouts, serving major retailers like Amazon and eBay.
Protection for the things they love - covering customers from origin to destination with hassle-free claims and instant payouts
AI Platforms
How often do different AI platforms reference Clyde?
Topics
What conversations is Clyde included in — or excluded from?
Personas
Who does each AI platform recommend Clyde to, and when?
Key Insights
What AI visibility analysis reveals about this brand
Unrivaled dominance on Claude with a 1.0 average position across 16 core queries.
Exceptional saturation in ChatGPT (93%) specifically for 'maximizing average order value' and 'high-margin upsell' queries.
Strong resonance with the 'Bootstrapped Shopify Store Owner' persona, achieving an 80% mention rate.
Significant underperformance in AI Overviews (31% mention rate), trailing behind legacy competitors in search-integrated AI.
Mixed sentiment on Claude despite high rankings, indicating that the model captures Clyde's presence but highlights potential drawbacks.
Lower engagement with Technical Product Leads (63%) compared to operations and store owner personas.
Capture the 'lost and damaged packages' query cluster where visibility is currently inconsistent across platforms.
Optimize technical documentation to improve the mention rate and sentiment for Technical Product Lead personas.
Leverage the current dominance in revenue-focused queries to bridge into broader logistics and post-purchase experience conversations.
Site Health for AI Visibility
How well Clyde's website is optimized for AI agent discovery and comprehension.
Can AI bots find your pages?
SSL, mobile, doctype basics
Titles, descriptions, headings
Word count, depth, freshness
Structured data for AI comprehension
Open Graph, Twitter cards
How well AI can parse your content
Warnings
Title is too short (23 characters)
Expand the title to 50-60 characters with descriptive keywords.
Meta description may be truncated (254 characters)
Shorten to under 160 characters.
Want a full technical audit with AI-specific recommendations?
Run a free visibility scanBrand Voice & Style
How AI perceives Clyde's communication style and personality
Clyde communicates with a confident, modern B2B voice that balances professionalism with approachability. The brand uses clear, benefit-focused messaging that emphasizes ease of use, global reach, and customer-centric outcomes. The tone is reassuring and solution-oriented, positioning Clyde as a trusted partner that simplifies complexity. Copy is concise and action-driven, with a focus on tangible business results like increased sales and customer satisfaction.
Confident & Trustworthy
Communicates authority through proven results, rankings, and global reach without being boastful
Solution-Oriented
Focuses on solving merchant pain points with clear, actionable benefits
Modern & Approachable
Uses contemporary language and clean messaging that feels accessible to businesses of all sizes
Customer-Centric
Consistently frames benefits around end-customer experience and merchant success
Related Ecosystem
Related products and services that AI mentions in conversations alongside or instead of Clyde
Citations
Sources that AI assistants cite. Getting featured here improves visibility.
https://centousapps.com/discover-the-top-5-shopify-apps-for-shipping-protection/#:~:text=1%20Insureful:%20Shipping%20Protection,Centous%20Solutions
Referenced in 1 query
https://centousapps.com/discover-the-top-5-shopify-apps-for-shipping-protection/#:~:text=Insureful:%20Shipping%20Protection,-Centous%20Solutions&text=With%20the%20help%20of%20this,full%20refund%20or%20a%20reorder.
Referenced in 1 query
https://www.zoko.io/post/top-10-best-shopify-apps-for-warranties-and-insurance
Referenced in 1 query
https://apps.shopify.com/categories/orders-and-shipping-returns-and-warranty-warranties-and-insurance/all#:~:text=The%20app%20developer%20paid%20to,reviews%20%E2%80%A2%20Free%20to%20install
Referenced in 1 query
https://commercemarketplace.adobe.com/route-route-m2.html#:~:text=Integrated%20real%2Dtime%20tracking%20for,purchase%20engagement%20through%20branded%20content.
Referenced in 1 query
https://www.fullcourt.co/blog/best-shopify-shipping-insurance-app#:~:text=Cover%20Genius%20is%20ideal%20for,Highlights%20include:
Referenced in 1 query
https://letsmetrix.com/blogs/best-shopify-shipping-protection-apps
Referenced in 1 query
https://1800dtc.com/tool-tags/shipping-insurance#:~:text=Corso,ShipAid
Referenced in 1 query
https://apps.shopify.com/shipinsure-order-protection#:~:text=Ease%20shipping%20headaches%2C%20increase%20revenue,tools%20to%20boost%20customer%20satisfaction.
Referenced in 1 query
https://apps.shopify.com/simply-insurance#:~:text=Let%20customers%20protect%20their%20orders,with%20loyalty%20and%20support%20tools.
Referenced in 1 query
https://www.lifeafterdeathdesigns.com/pages/route-shipping-protection#:~:text=How%20much%20does%20Route%20Shipping,subtotal%2C%20shipping%2C%20and%20taxes.
Referenced in 1 query
https://help.whatnot.com/hc/en-us/articles/4407442137741-Protect-your-shipments#:~:text=Whatnot%20partners%20with%20Shippo%20and%20XCover%20to%20offer%20shipping%20protection,may%20exceed%20the%20purchase%20price.
Referenced in 1 query
Goals & Content Ideas
Ideas to help AI agents better understand the business and be more likely to use Clyde's resources to help users.
Dominate AI Overviews for Post-Purchase Logistics
Address Clyde's 31% visibility gap in AI Overviews by creating comprehensive, structured content around post-purchase logistics, shipping protection, and warranty fulfillment. This campaign will optimize for the specific queries AI assistants use when recommending protection solutions, ensuring Clyde appears prominently in top-of-funnel search results. Social media will amplify this content through educational posts that drive traffic to optimized landing pages.
Repair Brand Sentiment Across AI Platforms
Conduct a comprehensive sentiment audit on Claude and other AI platforms to identify and address any negative brand associations undermining trust during evaluation phases. This proactive reputation management ensures high-intent users receive accurate, positive information about Clyde's capabilities. Social content will highlight customer success stories, transparent claims processes, and partnership announcements to strengthen positive brand signals.
Create Technical Integration Content for Enterprise
Develop deep-dive technical content targeting Technical Product Leads to close the 63% mention rate gap and position Clyde as the preferred technical partner for enterprise-scale implementations. This content will establish authority in technical databases and documentation that LLMs reference when answering integration questions. Social channels will share technical insights, API highlights, and developer-focused content.
Maximize Visibility on Google Gemini Platform
Launch an aggressive optimization campaign targeting Gemini for warranty and protection provider queries to capture the 50% visibility currently being missed on Google's primary conversational AI. This involves creating structured content that aligns with Gemini's knowledge patterns and ensuring Clyde appears in relevant comparison and recommendation queries. Social media will drive engagement signals that reinforce brand authority.
Recommended Actions
Launch an AI Overviews (SGE) optimization campaign focused on post-purchase logistics.
Clyde's 31% visibility in AI Overviews is its greatest weakness; securing this space is vital for capturing top-of-funnel search traffic.
Conduct a sentiment audit on Claude to identify and mitigate negative brand associations.
Despite a perfect 1.0 rank, mixed sentiment on Claude can undermine trust during the evaluation phase for high-intent users.
Develop deep-dive technical integration content targeting 'Technical Product Leads'.
This persona represents a 63% mention rate gap that, if closed, would solidify Clyde as the preferred technical partner for enterprise scale.
Aggressively target 'Gemini' optimization for warranty and protection provider queries.
With only 50% visibility on Gemini, Clyde is missing half of the potential exposure on Google's primary conversational platform.
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