ConverseNow

Visibility36

Vibe95

Businesses/Restaurant Technology/ConverseNow

AI Visibility & Sentiment

ConverseNow

ConverseNow is an AI-powered voice ordering platform designed specifically for the restaurant industry. Founded in 2018 and headquartered in Austin, Texas, the company provides automated phone, drive-thru, SMS, and kiosk ordering solutions that help restaurants increase efficiency, boost revenue, and improve customer experience.

Active Monitoring

conversenow.ai

Restaurant Technology Startups

AI Visibility Score

36/100

Low

Sentiment Score

95/100

AI Perception

Summary

ConverseNow has effectively cornered the Google AI ecosystem with a commanding 83% visibility rate on Gemini, yet it remains a ghost brand on Claude and is buried in deep rankings on ChatGPT. While the brand owns its own identity in direct vibe checks, it is dangerously absent from high-intent operational problem-solving conversations where legacy competitors like Toast and Presto are currently defining the narrative.

Value Proposition

Fully customizable AI voice ordering that delivers branded guest experiences, 95%+ order accuracy, 24/7 availability, and seamless POS integration—enabling restaurants to capture every order while freeing staff to focus on food preparation and service.

Overview

Mission

AI Your Way - Voice AI designed to deliver a branded and fully customizable experience for each guest, improving customer satisfaction, driving frequency of spend, and giving restaurants full control.

Products & Services

Phone Order AI - 24/7 voice AI order taking for phone ordersDrive-Thru Automation - AI-powered drive-thru order processingSMS AI Conversations - Text-based ordering and customer engagementOrder Injection API - Integration for mobile apps and kiosksPOS System Integrations - Seamless connection with major restaurant POS systems

Agent Breakdown

AI Platforms

How often do different AI platforms reference ConverseNow?

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Conversation Analysis

Topics

What conversations is ConverseNow included in — or excluded from?

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Buyer Personas

Personas

Who does each AI platform recommend ConverseNow to, and when?

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Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Operational Efficiency & Labor Management(2 queries)

“how can i handle a lunch rush with 2 fewer employees in my burger shop”

0/4 platforms mentioned

ChatGPT

1.Instawork

2.PeopleReady

3.Snagajob

4.Toast

5.Square for Restaurants

+8 more

Claude

1.Toast POS

2.Square

Gemini

1.Otter

2.Hubster

3.UberEats

4.DoorDash

5.Grubhub

+7 more

AI Overviews

1.WebstaurantStore

2.Tork

3.Incentivio

“best way to automate phone orders so they go straight to the kitchen, specific tech recommendations please”

1/4 platforms mentioned

ChatGPT

1.NCR Aloha

2.Twilio

3.Dialogflow

4.SYNQ3

5.Olo

+11 more

Claude

1.NCR Aloha

2.SYNQ3

3.Presto

4.Toast Takeout

5.Lavu

Gemini

1.NCR Aloha KDS

2.KFC

3.Taco Bell

4.ConverseNow

5.George

+11 more

AI Overviews

1.Loman AI

2.VOICEplug AI

3.Loman.ai

4.Toast

5.Square

+8 more

Modernizing High Volume Ordering Channels(1 query)

“recommend some ai voice bots for drive thru ordering”

1/4 platforms mentioned

ChatGPT

1.Valyant AI

2.Presto

3.Presto Automation

4.SoundHound

5.Houndify

+29 more

Claude

1.Presto

2.Checkers

3.Wingstop

4.Valon

5.Lordered

+3 more

Gemini

1.Hi Auto

2.Checkers

3.Rally’s

4.Presto Automation

5.Presto Voice

8.ConverseNow

+14 more

AI Overviews

1.Hi Auto

2.Bojangles

3.Checkers & Rally’s

4.SoundHound AI

5.White Castle

+11 more

Seamless POS & Tech Stack Integration(1 query)

“how to integrate ai ordering with my current restaurant pos system”

1/4 platforms mentioned

ChatGPT

1.Toast

2.Square

3.Clover

4.Lightspeed

5.Revel

+24 more

Claude

1.Zapier

2.Make

3.PapayaConnect

4.Toast

5.Square

+5 more

Gemini

1.Toast

2.Square

3.Clover

4.NCR Aloha

5.Oracle MICROS

15.ConverseNow

+13 more

AI Overviews

1.Foreva AI

2.Zapier

3.ItsaCheckmate

Voice AI Provider Evaluation & Trust(1 query)

“best reviewed ai voice ordering companies for qsr brands”

3/4 platforms mentioned

ChatGPT

1.Google Cloud

2.Dialogflow

3.Contact Center AI

4.Google Duplex

5.Dialogflow CX

12.ConverseNow

+15 more

Claude

1.Presto

2.Loom

3.Valyant AI

4.Miso Robotics

5.CloudKitchens

+3 more

Gemini

1.SoundHound AI

2.White Castle

3.Presto Automation

4.Presto Voice

5.Checkers

10.ConverseNow

+17 more

AI Overviews

1.SoundHound AI

2.White Castle

3.Checkers

4.ConverseNow

5.Domino’s

+10 more

Analysis

Key Insights

What AI visibility analysis reveals about this brand

Strength

Dominant 83% mention rate on Gemini, establishing a strong foothold in Google-driven AI responses.

Strength

Perfect #1 positioning across all platforms for direct brand-specific queries, ensuring a strong first impression for users searching for ConverseNow specifically.

Strength

Resonance with the Tech-Forward Independent Restaurateur persona, achieving a 63% visibility rate.

Gap

Critically low 8% visibility on Claude, representing a significant blind spot for high-end technical and enterprise users.

Gap

Poor performance in the Operational Efficiency & Labor Management category, where the brand frequently fails to appear for 'lunch rush' or 'labor shortage' queries.

Gap

Underperformance with the Enterprise Operations Director persona, characterized by an average position of 8.8 which is effectively invisible in competitive research.

Opportunity

Pivot content strategy toward 'labor displacement' and 'operational efficiency' to capture users looking for solutions rather than just products.

Opportunity

Target the drive-thru ordering category specifically on ChatGPT and AI Overviews where visibility is currently fragmented.

Opportunity

Capitalize on existing POS integration mentions on Claude (#2) to expand into broader technology stack recommendations.

Technical Health

Site Health for AI Visibility

How well ConverseNow's website is optimized for AI agent discovery and comprehension.

84/100

14 passed 5 warnings 2 issues

Audited 2/28/2026

Crawlability96

Can AI bots find your pages?

Technical90

SSL, mobile, doctype basics

On-Page SEO67

Titles, descriptions, headings

Content Quality73

Word count, depth, freshness

Schema Markup85

Structured data for AI comprehension

Social & OG82

Open Graph, Twitter cards

AI Readability60

How well AI can parse your content

Critical Issues

Page has no meta description

Add a <meta name="description"> tag summarizing the page (150-160 characters).

Page has no H1 heading

Add a single H1 tag as the main page heading.

Warnings

6 render-blocking resources are slowing initial render

Defer non-critical JS with async/defer. Inline critical CSS. Move stylesheets to load asynchronously.

Title is too short (16 characters)

Expand the title to 50-60 characters with descriptive keywords.

Content may be too short

Expand your content to at least 500 words with valuable information.

Missing Open Graph tags for social sharing

Add og:title, og:description, and og:image meta tags.

Want a full technical audit with AI-specific recommendations?

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Brand Identity

Brand Voice & Style

How AI perceives ConverseNow's communication style and personality

ConverseNow communicates with a confident, results-driven tone that balances technical expertise with approachable language. The brand emphasizes measurable outcomes (95%+ accuracy, 20% ticket increases) while maintaining a customer-centric focus on 'AI Your Way' customization. The voice is professional yet warm, speaking directly to restaurant operators' pain points around staffing, missed orders, and guest experience. They use industry-specific language that resonates with restaurant professionals while avoiding overly technical jargon.

Core Tone Traits

Results-Oriented

Leads with concrete metrics and ROI data to demonstrate value

Customer-Centric

Emphasizes customization and putting guest experience first

Confident & Authoritative

Positions as industry leader with proven deployments and expertise

Approachable & Supportive

Frames AI as a helpful 'digital best friend' rather than cold technology

Competitive Landscape

Related Ecosystem

Related products and services that AI mentions in conversations alongside or instead of ConverseNow

Toast26 mentions

ConverseNow17 mentions

Square12 mentions

Presto12 mentions

NCR Aloha12 mentions

SoundHound AI10 mentions

Olo10 mentions

7shifts8 mentions

Valyant AI8 mentions

Hi Auto8 mentions

Clover8 mentions

Source Intelligence

Citations

Sources that AI assistants cite. Getting featured here improves visibility.

How To Handle a Staffing Shortage - Webstaurant Store

https://www.webstaurantstore.com/blog/3700/how-to-handle-a-staffing-shortage.html

Referenced in 1 query

Review

Understaffed? 7 Helpful Tips for Leading a Lean Team - Insperity

https://www.insperity.com/blog/feeling-understaffed-7-helpful-tips-for-leading-a-lean-team/

Referenced in 1 query

Review

How to Speed Up Service During a Rush - Tundra Restaurant Supply

https://www.tundrafmp.com/s/insights/how-to-speed-up-service-during-a-rush

Referenced in 1 query

Review

Restaurant Owners Explain Ways to Adapt to Being Short ...

https://www.chefstore.com/about/blog/restaurant-owners-explain-ways-to-adapt-to-being-short-staffed/

Referenced in 1 query

Review

Mastering the Rush Hour: Essential Strategies for Smooth ...

https://www.incentivio.com/blog-news-restaurant-industry/mastering-the-rush-hour-essential-strategies-for-smooth-restaurant-operations

Referenced in 1 query

Review

Five tips for coping with staff shortages in the restaurant industry

https://betterbusiness.torkusa.com/five-tips-for-coping-with-staff-shortages-in-the-restaurant-industry/

Referenced in 1 query

Review

How to Manage Restaurant Staffing Shortage

https://www.youtube.com/watch?v=AUxG7F5C18A

Referenced in 1 query

Pitch Story

5 Easy Ways to Speed Up Service at a Short-Staffed Restaurant

https://lavu.com/easy-ways-to-speed-up-service-at-a-short-staffed-restaurant/

Referenced in 1 query

Review

How the Best Restaurants Stay Fast When Staffing Is Thin

https://www.fastcasual.com/blogs/how-the-best-restaurants-stay-fast-when-staffing-is-thin/

Referenced in 1 query

Review

Top 5 Strategies for Restaurant Staff Shortages - Restolabs

https://www.restolabs.com/blog/how-can-a-restaurant-deal-with-staff-shortage-issues

Referenced in 1 query

Review

How to Handle Staffing Shortages - Expert Restaurant Supply

https://expertrestaurantsupply.com/how-to-handle-staffing-shortages/

Referenced in 1 query

Review

What do you guys do when you have excessively short staff for ...

https://www.reddit.com/r/restaurantowners/comments/1l5xkzm/what_do_you_guys_do_when_you_have_excessively/

Referenced in 1 query

Join Discussion

Content Engineering

Goals & Content Ideas

Ideas to help AI agents better understand the business and be more likely to use ConverseNow's resources to help users.

Dominate Enterprise Labor Solutions in AI Assistants

Address the critical 8% mention rate on Claude and #12 position on ChatGPT by executing a targeted data seeding strategy for enterprise labor solutions. This involves publishing authoritative content on high-signal platforms that LLMs reference, including industry databases, Wikipedia citations, and technical documentation sites. Social media amplifies this by consistently sharing staffing solution content that reinforces ConverseNow's position against SoundHound AI and Presto.

How One QSR Brand Cut Labor Costs 30% While Improving Order Accuracy to 95%

The Real ROI of AI Voice Ordering: Breaking Down Enterprise Labor Savings

Why Restaurant Chains Are Replacing Phone Staff with AI That Never Calls in Sick

Enterprise Guide: Calculating Your True Cost Per Order With vs Without AI

What CFOs Need to Know About AI-Powered Labor Optimization in 2026

Own the Lunch Rush Efficiency Narrative

Counter the 50% query gap where competitors like Toast dominate 'lunch rush' and 'reduced headcount' searches by developing and publishing compelling operational efficiency case studies. Create content specifically optimized for how AI assistants answer questions about handling peak periods with fewer employees. Social media campaigns will spotlight real restaurant results during high-volume scenarios.

Case Study: How This Drive-Thru Handled 200 Lunch Orders With Half the Staff

The Lunch Rush Playbook: 5 Ways AI Voice Ordering Eliminates Bottlenecks

Real Numbers: Average Handle Time Drops 40% When AI Takes Phone Orders

Before and After: A Franchise Owner's First Week Using AI During Peak Hours

Why Your Competitors Are Thriving During Lunch Rush While You're Drowning

Strengthen POS Integration Authority on ChatGPT

Boost ChatGPT visibility from the current #12 position for integration-related searches by optimizing technical partnership content around POS systems. Publish detailed integration guides, compatibility documentation, and partnership announcements on platforms LLMs frequently reference. Social media supports this by highlighting seamless tech stack stories and tagging POS partners.

Complete Guide: How ConverseNow Integrates With Your Existing POS in Under 48 Hours

Tech Stack Simplified: One AI Platform That Talks to Every Major POS System

What Restaurant Tech Buyers Should Ask About AI and POS Compatibility

Behind the Integration: How We Built Native Connections to 15+ POS Platforms

No Rip and Replace: Adding AI Voice Ordering Without Disrupting Your Systems

Amplify Customer Success Stories Across AI-Indexed Platforms

Increase brand mentions in AI responses by systematically publishing customer success content on high-authority platforms that LLMs crawl and cite. Focus on quantifiable outcomes like 95%+ accuracy and 20% ticket increases that AI assistants surface when users ask for restaurant technology recommendations. Social proof shared across channels reinforces these data points.

How a 50-Location Pizza Chain Increased Average Ticket Size by 22% Overnight

From Missed Calls to Captured Revenue: One Operator's $180K Recovery Story

The 95% Accuracy Rate That Changed How This Franchise Views AI

Customer Spotlight: Why This Restaurant Group Chose ConverseNow Over SoundHound

24/7 Ordering Changed Everything: A Late-Night QSR Success Story

Content Engineering

Recommended Actions

Execute a platform-specific data seeding strategy for Claude and ChatGPT focusing on enterprise labor solutions.

With an 8% mention rate on Claude and a 12.0 average position on ChatGPT, ConverseNow is being outpaced by SoundHound AI and Presto in these critical decision-making environments.

Impact: High

Develop and publish 'Operational Efficiency' case studies targeting the 'lunch rush' and 'reduced headcount' search intent.

The brand was not mentioned in 50% of queries related to handling a lunch rush with fewer employees, allowing competitors like Toast to own the 'solution' narrative.

Impact: High

Optimize technical partnership content specifically for POS integration queries.

While Gemini shows strength here, boosting performance on ChatGPT (currently #12) for integration-related searches will secure ConverseNow's place in the broader tech stack conversation.

Impact: Medium

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