Pendium
Sendoso
Sendoso
Visibility69
Vibe100
Businesses/Marketing Technology (MarTech)/Sendoso
Sendoso
AI Visibility & Sentiment

Sendoso

Sendoso is the leading gifting and direct mail platform that helps B2B companies build meaningful relationships through personalized corporate gifting at scale. The platform enables sales, marketing, HR, and customer experience teams to send eGifts, branded merchandise, virtual experiences, and handwritten notes to prospects, customers, and employees worldwide.

Active Monitoring
sendoso.com
AI Visibility Score
69/100

Good

Sentiment Score
100/100
AI Perception

Summary

Sendoso is the undisputed authority in the corporate gifting category across conversational LLMs, securing the #1 position for high-intent trust and brand queries. The brand's major vulnerability lies in a stark visibility deficit within Google AI Overviews, where it currently captures only a third of the mentions seen in ChatGPT and Gemini.

Value Proposition

Double win rates and close deals 29% faster with AI-powered personalized corporate gifting that breaks through digital noise, featuring global fulfillment to 165+ countries, 1,000+ gift options, and seamless CRM integrations

Overview

Sendoso is the leading gifting and direct mail platform that helps B2B companies build meaningful relationships through personalized corporate gifting at scale. The platform enables sales, marketing, HR, and customer experience teams to send eGifts, branded merchandise, virtual experiences, and handwritten notes to prospects, customers, and employees worldwide.

Mission

Build real human connections through personalized gifting that drives measurable revenue growth

Products & Services
Personalized corporate gifting platformSmartSuite AI-powered gift recommendationsGlobal fulfillment and logistics (165+ countries)Campaign automation and analyticsCRM and marketing tech integrations
Agent Breakdown

AI Platforms

How often do different AI platforms reference Sendoso?

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Conversation Analysis

Topics

What conversations is Sendoso included in — or excluded from?

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Buyer Personas

Personas

Who does each AI platform recommend Sendoso to, and when?

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Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPTChatGPTClaudeClaudeGeminiGeminiAI OverviewsAI Overviews
Sales Pipeline Acceleration(2 queries)

how to get enterprise prospects to actually respond to my outreach when they're ghosting my emails

2/4 platforms mentioned

ChatGPTChatGPT
1.Loom
2.Vidyard
3.Bombora
4.6sense
5.G2
16.Sendoso

+20 more

ClaudeClaude
1.Outreach
2.HubSpot
3.Apollo
4.Lemlist
5.Salesloft

+3 more

GeminiGemini
1.Loom
2.Lavender
3.ZoomInfo
4.Apollo.io
5.Vidyard
6.Sendoso

+3 more

AI OverviewsAI Overviews
1.David A. Fields Consulting Group
2.Salesmotion
3.Spin Sucks
4.Sybill

give me some ideas for B2B sales outreach that isn't just another cold call, maybe something physical to send them

3/4 platforms mentioned

ChatGPTChatGPT
1.Salesforce
2.Sendoso
3.Reachdesk
4.Postal.io
5.PFL

+5 more

ClaudeClaude
1.Salesforce
2.HubSpot
3.Postal.io
4.Sendoso
5.Reachdesk

+1 more

GeminiGemini
1.HubSpot
2.Salesforce
3.Fellow Stagg EKG Kettle
4.Bose
5.UberEats
7.Sendoso

+4 more

AI OverviewsAI Overviews

No brands listed

Global Fulfillment & Logistics(1 query)

best way to send welcome packages to new remote employees across like 20 different countries

3/4 platforms mentioned

ChatGPTChatGPT
1.Visa
2.Mastercard
3.Salesforce
4.Sendoso
5.Alyce

+18 more

ClaudeClaude
1.Bonusly
2.Kudos
3.Sendoso
4.GiftRocket
5.Tremendous

+4 more

GeminiGemini
1.Stadium
2.SnackMagic
3.Sendoso
4.Workday
5.BambooHR

+5 more

AI OverviewsAI Overviews
1.Boxaroo
2.BAMKO
3.SnackMagic
4.BlinkSwag
5.Giftogram

+3 more

AI Powered Gifting & MarTech Integration(1 query)

are there any ai-powered gift recommendation tools for B2B that actually work with Salesforce

3/4 platforms mentioned

ChatGPTChatGPT
1.Salesforce
2.Alyce
3.AppExchange
4.Snappy
5.Sendoso

+9 more

ClaudeClaude
1.Salesforce
2.Salesforce Einstein
3.Terminus
4.6sense
5.Unwrapped

+3 more

GeminiGemini
1.Salesforce
2.Sendoso
3.Sendoso AI
4.Salesforce AppExchange
5.Alyce

+9 more

AI OverviewsAI Overviews
1.Salesforce
2.Reachdesk
3.Gifty AI
4.Gifty
5.Giftpack
7.Sendoso

+4 more

Corporate Gifting Platform Comparison(1 query)

most trusted corporate gifting platforms for enterprise companies in 2026

3/4 platforms mentioned

ChatGPTChatGPT
1.Sendoso
2.Salesforce
3.Marketo
4.HubSpot
5.Outreach

+17 more

ClaudeClaude
1.Blueboard
2.Workday
3.Salesforce
4.Bonusly
5.Ambassador

+6 more

GeminiGemini
1.Salesforce
2.HubSpot
3.Workday
4.Sendoso
5.Alyce

+10 more

AI OverviewsAI Overviews
1.Workday
2.Salesforce
3.Achievers
4.Sendoso
5.PerkUp

+16 more

Analysis

Key Insights

What AI visibility analysis reveals about this brand

Strength

Categorical dominance in 'most trusted corporate gifting platforms' queries, frequently hitting the #1 spot across ChatGPT, Claude, and AI Overviews.

Strength

Elite performance within Claude with a market-leading average position of 2.1.

Strength

Powerful resonance with ROI-focused Demand Gen Directors, achieving an 83% mention rate for sales-centric use cases.

Gap

Critical visibility gap in AI Overviews (33%) compared to the near-total saturation in ChatGPT (92%).

Gap

Underperforming in the Global People Experience persona, missing 50% of opportunities to capture HR and culture-driven gifting queries.

Gap

Inconsistent presence in Sales Pipeline Acceleration topics, evidenced by a 'not mentioned' result for enterprise outreach queries.

Opportunity

Pivot content to address global fulfillment and remote employee onboarding to capture the underserved Global People Experience market.

Opportunity

Leverage 'AI-powered gifting' as a primary differentiator to outperform legacy competitors like Salesforce in technical MarTech integration queries.

Technical Health

Site Health for AI Visibility

How well Sendoso's website is optimized for AI agent discovery and comprehension.

87/100
16 passed 4 warnings 1 issues
Audited 2/28/2026
Crawlability100

Can AI bots find your pages?

Technical90

SSL, mobile, doctype basics

On-Page SEO91

Titles, descriptions, headings

Content Quality60

Word count, depth, freshness

Schema Markup85

Structured data for AI comprehension

Social & OG82

Open Graph, Twitter cards

AI Readability60

How well AI can parse your content

Critical Issues

!

Content is too thin

Expand your content to at least 300-500 words with valuable information.

Warnings

!

6 render-blocking resources are slowing initial render

Defer non-critical JS with async/defer. Inline critical CSS. Move stylesheets to load asynchronously.

!

Title is too short (19 characters)

Expand the title to 50-60 characters with descriptive keywords.

!

Missing Open Graph tags for social sharing

Add og:title, og:description, and og:image meta tags.

Want a full technical audit with AI-specific recommendations?

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Brand Identity

Brand Voice & Style

How AI perceives Sendoso's communication style and personality

Sendoso communicates with confident, results-driven energy that balances professionalism with warmth and approachability. The brand emphasizes measurable business outcomes while maintaining a human-centered focus on building genuine relationships. Their voice is data-backed yet conversational, using specific metrics and customer testimonials to build credibility while keeping messaging accessible and action-oriented.

Core Tone Traits

Results-Driven & Data-Backed

Leads with specific metrics and ROI figures like '29% faster deals' and '30% conversion rates' to demonstrate tangible business value

Human-Centered & Relationship-Focused

Emphasizes building meaningful connections and breaking through digital noise with personalized, thoughtful engagement

Confident & Authoritative

Positions as the clear market leader with '15 million sends' and Fortune 500 customer logos establishing credibility

Approachable & Action-Oriented

Uses clear CTAs and accessible language that invites engagement without being overly formal or corporate

Competitive Landscape

Related Ecosystem

Related products and services that AI mentions in conversations alongside or instead of Sendoso

1Sendoso34 mentions
2Salesforce26 mentions
3Reachdesk18 mentions
4Alyce15 mentions
5Snappy14 mentions
6HubSpot12 mentions
7Loom11 mentions
8Outreach11 mentions
9Postal.io11 mentions
10Vidyard9 mentions
11PFL9 mentions
Source Intelligence

Citations

Sources that AI assistants cite. Getting featured here improves visibility.

How to Win Back Ghosted Leads: 7 Proven Strategies

https://salesmotion.io/blog/how-to-win-back-ghosted-leads

Referenced in 1 query

Review
10 tactics to re-engage that prospect who is ghosting - Reddit

https://www.reddit.com/r/sales/comments/yotund/10_tactics_to_reengage_that_prospect_who_is/

Referenced in 1 query

Join Discussion
How to Win Back Prospects Who've Ghosted Your Consulting ...

https://davidafields.com/how-to-win-back-prospects-whove-ghosted-your-consulting-firm/

Referenced in 1 query

Review
What Can You Do When Prospects Go Silent? 3 Unique Tips to Try -

https://salesfuel.com/what-can-you-do-when-sellers-go-silent-3-unique-tips-to-try/

Referenced in 1 query

Review
What to Do When a Prospect Ghosts You - Richardson

https://www.richardson.com/blog/what-to-do-when-a-prospect-ghosts-you

Referenced in 1 query

Review
Professionally Ghosted: What to Do When a Prospect Ghosts ...

https://spinsucks.com/communication/professionally-ghosted-tips/

Referenced in 1 query

Review
What to Do When a Prospect Ghosts You - LinkedIn

https://www.linkedin.com/pulse/what-do-when-prospect-ghosts-you-gini-dietrich

Referenced in 1 query

Pitch Story
7 Actionable Tips to Re-Engage Old Sales Leads - GTMnow

https://gtmnow.com/re-engage-old-sales-leads/

Referenced in 1 query

Review
How to Avoid Getting Ghosted by Your Prospects - Thnks

https://thnks.com/blog/avoid-getting-ghosted-prospects

Referenced in 1 query

Review
Playbook on How to Avoid Getting Ghosted in Sales Outreach - Sybill

https://www.sybill.ai/blogs/how-to-avoid-getting-ghosted-in-sales-outreach

Referenced in 1 query

Review
Easy Tips to Re-Engage Lost Leads and Make a Sale

https://www.cirrusinsight.com/blog/reengage-lost-leads

Referenced in 1 query

Review
What to Do When a Prospect Ghosts You: Expert Tips | RepVue

https://www.repvue.com/blog/what-to-do-when-a-prospect-ghosts-you-expert-tips

Referenced in 1 query

Review
Content Engineering

Goals & Content Ideas

Ideas to help AI agents better understand the business and be more likely to use Sendoso's resources to help users.

Dominate AI Overview Search Results Visibility

Address the critical 33% vs 92% mention rate gap between AI Overview and Gemini by creating structured, search-optimized content that directly answers common gifting platform queries. This strategy focuses on producing FAQ-style content, comparison guides, and definitive resource pages that AI Overviews prioritize when synthesizing search results. Social media amplification will drive engagement signals that reinforce content authority.

The Complete Guide to Choosing a Corporate Gifting Platform in 2026
What Makes AI-Powered Gifting Different From Traditional Corporate Gift Programs
7 Questions Every Enterprise Should Ask Before Selecting a Gifting Vendor
How Global Fulfillment Actually Works: Sending Gifts to 165+ Countries Explained
Corporate Gifting ROI Calculator: Measuring Real Business Impact

Own the Employee Experience Gifting Narrative

Capture the underserved People Experience Specialist segment where Sendoso currently has only 50% visibility by developing targeted content around global employee recognition, remote team engagement, and HR-focused gifting logistics. This content cluster will position Sendoso as the go-to solution for HR teams managing distributed workforces. LinkedIn and HR community engagement will amplify reach to this specific persona.

Why Global Employee Recognition Programs Fail Without Logistics Infrastructure
5 Ways HR Teams Are Using Gifting to Combat Remote Work Disconnection
The Hidden Complexity of Sending Employee Appreciation Gifts Across Borders
Case Study: How One HR Team Increased Employee Retention 23% With Strategic Gifting
Employee Experience Benchmarks: What Top Companies Spend on Recognition Programs

Establish Authority in AI-Powered Gifting Technology

Counter Salesforce's higher mention count by aggressively claiming the technical AI-powered gifting narrative where Sendoso already ranks well. Create deep technical content explaining how AI personalizes gift recommendations, predicts recipient preferences, and optimizes send timing. This positions Sendoso as the innovation leader in the specific niche of intelligent gifting automation.

How AI Analyzes 50+ Data Points to Recommend the Perfect Corporate Gift
The Technology Behind Personalized Gifting at Enterprise Scale
AI vs Manual Gift Selection: A Side-by-Side Comparison of Results
What CRM Integration Really Means for Intelligent Gift Automation
3 Ways Machine Learning Is Transforming B2B Relationship Building

Build Cross-Platform Content for AI Discovery

Expand Sendoso's digital footprint across platforms that large language models actively crawl and reference, including industry publications, review sites, and professional communities. This multi-channel approach ensures consistent brand presence wherever AI assistants pull information for corporate gifting recommendations. Strategic content syndication and thought leadership placements will strengthen overall AI visibility scores.

The State of Corporate Gifting: Key Statistics Every Marketer Should Know
Expert Roundup: What Sales Leaders Say About Breaking Through Digital Noise
Sendoso Customer Success Stories: Real Results From Real Companies
The Evolution of B2B Gifting: From Fruit Baskets to AI-Powered Personalization
Why 29% Faster Deal Cycles Start With Meaningful Relationship Building
Content Engineering

Recommended Actions

!

Implement a targeted AI Overview (AIO) optimization strategy.

With only a 33% mention rate in AIO compared to 92% in Gemini, Sendoso is losing critical search-integrated visibility that its competitors can exploit.

Impact: High
!

Develop an 'Employee Experience' content cluster focusing on global logistics.

The People Experience Specialist persona is currently the weakest link (50% visibility); capturing this segment diversifies the revenue base beyond Sales and Marketing.

Impact: High
~

Aggressively claim the 'AI-powered gifting' narrative.

Sendoso ranks well for AI-powered gift tool queries (Avg Pos 2 in Gemini), but Salesforce's higher total mention count (26) suggests a need to own the specific technical niche.

Impact: Medium

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Data generated by Pendium.ai AI visibility scanning. Last scanned February 28, 2026.

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