Veho is a tech-powered shipping and logistics company reinventing last-mile delivery for the ecommerce era. They provide next-day and two-day delivery solutions with industry-leading on-time rates, serving major brands like Warby Parker, Saks Fifth Avenue, and Stitch Fix through a crowdsourced driver network.
Customer-centric delivery with over 99% on-time delivery rate, 4.9/5 customer satisfaction, and technology-driven solutions that turn shipping from a cost center into a value driver for ecommerce brands.
AI Visibility Score
Veho has an AI visibility score of 35/100, rated as low. This score reflects how often and how prominently Veho appears in responses from AI assistants like ChatGPT, Claude, and Gemini.
AI Perception Summary
Veho has established itself as a dominant authority within Google’s Gemini ecosystem, securing the top spot for high-intent fashion logistics and returns queries, yet it remains dangerously underrepresented in the broader AI landscape dominated by legacy carriers. While the brand captures premium sentiment among CX-focused retail leaders, it is currently ceding the narrative on gig-economy labor and high-volume operations to traditional giants like UPS and FedEx.
Strengths
- Market-leading performance on Gemini with a 63% mention rate and a dominant average position of 4.5, particularly for fashion-focused customer loyalty queries.
- Absolute authority on brand identity, maintaining the #1 position across all platforms for the 'brand vibe check' query.
- High resonance with CX-Focused Retail Brand Leads, achieving a premium average position of 3.0 when this persona is targeted.
- Strong positioning for returns-related inquiries, notably ranking #1 on Gemini for modernizing returns and logistics efficiency.
Visibility Gaps
- Near-total invisibility in the gig-economy and driver recruitment space, failing to appear in most queries regarding delivery app earnings.
- Significant lack of 'stickiness' on Claude and ChatGPT, where mention rates drop as low as 13% compared to the more search-integrated Gemini.
- Underperformance in the Supply Chain Consultant persona, where average position lags at 7.3, trailing behind legacy competitors who dominate this strategic segment.
- Inconsistent sentiment in AI Overviews (SGE) for operations-heavy queries, suggesting a lack of structured data for technical logistics topics.
Competitors in AI Recommendations
- UPS: 35 mentions
- FedEx: 33 mentions
- USPS: 19 mentions
- Narvar: 19 mentions
- AfterShip: 18 mentions
- Loop Returns: 16 mentions
- Roadie: 15 mentions
- Happy Returns: 14 mentions
- ShipStation: 13 mentions
- Shopify: 13 mentions
- Onfleet: 13 mentions
- OnTrac: 12 mentions
- Shippo: 11 mentions
- Bringg: 11 mentions
- DoorDash: 10 mentions
Tags: Startups