What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Pricing

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Eisen

Visibility52

Vibe97

Businesses/Financial Technology (FinTech)/Eisen

AI Visibility & Sentiment

Eisen

Eisen is a fintech company that provides automated escheatment and account offboarding solutions for financial institutions. They help banks, credit unions, title companies, and other regulated businesses manage dormant accounts, stale checks, and compliance with state unclaimed property laws through their automation platform.

Active Monitoring

witheisen.com

Financial Technology (FinTech)Startups

AI Visibility Score

52/100

Moderate

Sentiment Score

97/100

Score by Priority

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core

adjacent

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe Eisen today.

Eisen has carved out a commanding niche among operational specialists and unclaimed property experts, yet remains dangerously invisible to the high-stakes bank compliance officers who control enterprise budgets. While the brand dominates specific escheatment software queries on Claude and Gemini, it is currently ceding the 'trusted authority' narrative to legacy competitors like Sovos and Kelmar.

Working in your favor

Dominant 85% visibility with the Enterprise Unclaimed Property Specialist persona, often securing the top position in Gemini and AI Overviews.

Exceptional performance on Claude (57% mention rate) for high-intent queries regarding fintech product offboarding and account dormancy.

Strong technical sentiment for 'best escheatment manager software' where Eisen frequently secures the #1 spot in Google AI Overviews.

Gaps to close

Critically low 18% visibility with Risk-Averse Bank Compliance Officers, indicating a failure to surface in results focused on security and risk mitigation.

Total absence in 'automated reporting' queries despite the product's core value proposition, allowing legacy players to capture this traffic.

Underperforming on ChatGPT (29% mention rate) compared to newer LLMs, missing out on the largest user base of AI-driven research.

Opportunities

Displace Sovos in 'trusted provider' queries by aggressively publishing third-party validated white papers and compliance-heavy case studies.

Leverage the brand's high sentiment in AI Overviews to capture the 'automation' niche through technical documentation that explains the 'how' of escheatment compliance.

Improve cross-platform consistency by optimizing data for ChatGPT, which currently trails other models in recognizing Eisen's market presence.

Highest-Impact Actions

Execute a compliance-centric content blitz focused on security frameworks and regulatory risk.

With only 18% visibility among bank compliance officers, Eisen is losing at the final stage of the enterprise sales cycle where risk-aversion is the primary driver.

Optimize technical documentation for 'automation' and 'reporting' keywords.

Eisen is missing from key queries about automating unclaimed property reports, a major operational pain point that competitors are currently owning.

Prioritize ChatGPT-specific optimization through structured data and PR outreach.

A 29% mention rate on the world's most used AI platform represents a massive missed opportunity for brand awareness compared to the 57% visibility on Claude.

Value Proposition

The first escheatment automation solution that puts account offboarding compliance on autopilot with an accuracy guarantee, helping financial institutions stay compliant with state-by-state requirements while retaining customers and reuniting people with their money.

Overview

Mission

Eisen builds infrastructure for companies to proactively manage dormant accounts and reunite people with their money.

Products & Services

Escheatment Manager - automated state compliance for unclaimed propertyDisbursement Manager - automated payment processing and check managementOutreach Manager - automated customer communication and retentionDormant Account ManagementWind Down and Force Out Solutions

Current State

Visibility Landscape

A high-level view of how Eisen performs across AI platforms, broken down by strategic priority level — from core brand queries to growth opportunities.

	ChatGPT	Claude	Gemini	AI Overviews
Reputation1q Brand recognition & direct queries	70	70	97	97
“What do you know about Eisen? What do they do and what's their reputation?”	Yes	Yes	#1	#1
Core4q Product/service category queries	70	94	92	62
“help me find a way to automate our unclaimed property reporting, it's getting too hard to track state by state manually”	—	#1	#1	No
“most trusted companies for unclaimed property outsourcing and automation”	#15	#5	#8	No
“best escheatment manager software for mid-sized banks that handles all the state filings automatically”	—	#1	#1	#1
“how can i automate the unclaimed property process so we don't miss state deadlines, what specific brands should i look at”	—	#1	#1	#1
Growth Areas1q Adjacent, aspirational & visionary	0	94	88	97
“we're shutting down a fintech product, what's the best way to handle dormant account offboarding and force outs compliance”	No	#2	#4	#1

“What do you know about Eisen? What do they do and what's their reputation?”

Yes

“help me find a way to automate our unclaimed property reporting, it's getting too hard to track state by state manually”

—

“most trusted companies for unclaimed property outsourcing and automation”

#15

“best escheatment manager software for mid-sized banks that handles all the state filings automatically”

—

“how can i automate the unclaimed property process so we don't miss state deadlines, what specific brands should i look at”

—

“we're shutting down a fintech product, what's the best way to handle dormant account offboarding and force outs compliance”

Competitive Landscape

Sovos

31 mentions

Eisen

25 mentions

MarketSphere

15 mentions

UPExchange

11 mentions

Fiserv

10 mentions

Kelmar Associates

10 mentions

Keane

9 mentions

Deloitte

8 mentions

UPNavigator

8 mentions

PwC

7 mentions

AUPTC

7 mentions

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve Eisen's AI visibility.

Key Findings

Strength

Dominant 85% visibility with the Enterprise Unclaimed Property Specialist persona, often securing the top position in Gemini and AI Overviews.

Strength

Exceptional performance on Claude (57% mention rate) for high-intent queries regarding fintech product offboarding and account dormancy.

Strength

Strong technical sentiment for 'best escheatment manager software' where Eisen frequently secures the #1 spot in Google AI Overviews.

Recommended Actions

Execute a compliance-centric content blitz focused on security frameworks and regulatory risk.

With only 18% visibility among bank compliance officers, Eisen is losing at the final stage of the enterprise sales cycle where risk-aversion is the primary driver.

Optimize technical documentation for 'automation' and 'reporting' keywords.

Eisen is missing from key queries about automating unclaimed property reports, a major operational pain point that competitors are currently owning.

Prioritize ChatGPT-specific optimization through structured data and PR outreach.

A 29% mention rate on the world's most used AI platform represents a massive missed opportunity for brand awareness compared to the 57% visibility on Claude.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Automating Escheatment Compliance(3 queries)

“help me find a way to automate our unclaimed property reporting, it's getting too hard to track state by state manually”

0/3 platforms mentioned

Core

Claude

1.CT Corporation

2.Wolters Kluwer

3.Dol Global Services

4.Excel

5.Access

+2 more

Gemini

1.Sovos

2.UPExchange

3.Avalara

4.Escheatify

5.Keane

+7 more

AI Overviews

1.Keane

2.MarketSphere

3.Oracle

4.NetSuite

5.SAP

+2 more

“best escheatment manager software for mid-sized banks that handles all the state filings automatically”

1/3 platforms mentioned

Core

The Risk-Averse Bank Compliance Officer · Chief Compliance Officer

Claude

1.Kelmar Associates

2.Unclaimed Property Manager

3.Compliance Systems Inc.

4.CS+ Unclaimed Property

5.ACI Worldwide

Gemini

1.Kelmar Associates

2.FIS

3.Fiserv

4.Jack Henry

5.Sovos

+10 more

AI Overviews

1.Eisen

2.Sovos

3.UP Standard

4.UPEnterprise

5.UPNavigator

+7 more

“how can i automate the unclaimed property process so we don't miss state deadlines, what specific brands should i look at”

1/3 platforms mentioned

Core

The Risk-Averse Bank Compliance Officer · Chief Compliance Officer

Claude

1.Kelmar Associates

2.CT Corporation

3.Wolters Kluwer

4.BMC Software

5.BRainWare Unclaimed Property

+2 more

Gemini

1.Kelmar Associates

2.Sovos

3.UPExchange

4.Tracker

5.Ryan

+8 more

AI Overviews

1.Eisen

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

Report Unclaimed Property - State Controller's Office

sco.ca.gov

Gov1 ref

Understanding the Oregon Reseller Permit- Tax Free Purchasing

trendsi.com

Eisen

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Sample Conversations

Citations

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

Explore Financial Technology (FinTech)

Start gettingrecommended by AI.

Frequently asked questions

Eisen

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Sample Conversations

Citations

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

Explore Financial Technology (FinTech)

Start gettingrecommended by AI.

Frequently asked questions

Start getting
recommended by AI.

Start getting
recommended by AI.