Pendium
Glean
Glean
Visibility64
Vibe97
Businesses/Enterprise Software/Glean
Glean
AI Visibility & Sentiment

Glean

Glean is an enterprise AI platform that provides AI-powered search, assistants, and agents to help employees find information, generate content, and automate work across their company's knowledge base. The platform connects to 100+ enterprise applications and uses deep learning to understand company-specific context and language.

Active Monitoring
glean.com
AI Visibility Score
64/100

Good

Sentiment Score
97/100
AI Perception

Summary

Glean has successfully captured the technical narrative, commanding a 92% visibility rate among CIOs and Engineering Leads while securing the top spot across Claude and Gemini for enterprise search queries. However, a critical vulnerability remains in Google AI Overviews, where a mixed sentiment profile and a low #18 ranking for 'trusted platforms' allow competitors to challenge Glean’s perceived authority.

Value Proposition

Work AI that works - giving every employee an AI Assistant and Agents that put company knowledge to work, saving up to 110 hours per user per year while maintaining enterprise-grade security and permissions.

Overview

Glean is an enterprise AI platform that provides AI-powered search, assistants, and agents to help employees find information, generate content, and automate work across their company's knowledge base. The platform connects to 100+ enterprise applications and uses deep learning to understand company-specific context and language.

Mission

To give people an easier way to find answers at work and put company knowledge to work through AI.

Products & Services
Enterprise AI SearchAI AssistantAI AgentsKnowledge Management (Answers, Collections, Go Links)100+ App Connectors and Integrations
Agent Breakdown

AI Platforms

How often do different AI platforms reference Glean?

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Conversation Analysis

Topics

What conversations is Glean included in — or excluded from?

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Buyer Personas

Personas

Who does each AI platform recommend Glean to, and when?

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Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPTChatGPTClaudeClaudeGeminiGeminiAI OverviewsAI Overviews
Enterprise Search And Knowledge Discovery(2 queries)

how do i stop my team from constantly asking where files are? we use slack, google drive, and jira and everything is a mess

1/4 platforms mentioned

ChatGPTChatGPT
1.Slack
2.Jira
3.Google Shared Drives
4.Confluence
5.Figma

+4 more

ClaudeClaude
1.Google Drive
2.Jira
3.Notion
GeminiGemini
1.Slack
2.Jira
3.Google Drive
4.Confluence
5.Notion
8.Glean

+5 more

AI OverviewsAI Overviews
1.Jira
2.Slack
3.Atlassian Confluence
4.Slack Canvases

what's the best internal search engine for a company that has tons of different apps, specific software recommendations please

4/4 platforms mentioned

ChatGPTChatGPT
1.Coveo
2.Elastic Enterprise Search
3.OpenSearch
4.Glean
5.Sinequa

+21 more

ClaudeClaude
1.Glean
2.Salesforce
3.Slack
4.Jira
5.Confluence

+7 more

GeminiGemini
1.Glean
2.Elastic
3.Slack
4.Jira
5.GitHub

+17 more

AI OverviewsAI Overviews
1.Glean
2.Slack
3.Jira
4.Salesforce
5.Google Drive

+11 more

Workplace AI Agent And Assistant Deployment(1 query)

how can i build or buy ai agents to help my employees automate repetitive tasks like looking up policies or summarizing tickets?

2/4 platforms mentioned

ChatGPTChatGPT
1.ServiceNow
2.Confluence
3.SharePoint
4.Zendesk
5.Slack

+44 more

ClaudeClaude
1.Slack AI
2.Microsoft Copilot
3.Notion AI
4.Intercom
5.Freshdesk AI

+22 more

GeminiGemini
1.Glean
2.Moveworks
3.Zendesk AI
4.Microsoft Copilot for Microsoft 365
5.Microsoft Copilot Studio

+7 more

AI OverviewsAI Overviews
1.DocsBot
2.Glean
3.Siit
4.Intercom (Fin AI)
5.Groove

+8 more

Evaluating Enterprise AI Platforms(1 query)

most trusted enterprise ai platforms for companies that are worried about data security and permissions

1/4 platforms mentioned

ChatGPTChatGPT
1.Microsoft Azure OpenAI Service
2.Amazon Bedrock
3.SageMaker
4.AWS
5.Google Cloud Vertex AI

+13 more

ClaudeClaude
1.Microsoft Azure OpenAI Service
2.Google Cloud Vertex AI
3.Amazon SageMaker
4.AWS
5.AWS Bedrock

+3 more

GeminiGemini
1.Microsoft Azure OpenAI Service
2.GPT-4o
3.Azure
4.Amazon Bedrock
5.Cohere

+12 more

AI OverviewsAI Overviews
1.Windows
2.Microsoft Learn
3.Azure OpenAI Service
4.Microsoft Entra ID
5.Microsoft Purview
18.Glean

+13 more

Tech Stack Integration And Consolidation(1 query)

how can i bridge the gap between all our different work apps like slack, confluence, and github so people can actually find stuff?

1/4 platforms mentioned

ChatGPTChatGPT
1.Slack
2.Confluence
3.GitHub
4.Slab
5.Tettra

+20 more

ClaudeClaude
1.Miro
2.Notion
3.Slack
4.Microsoft Search
5.M365

+12 more

GeminiGemini
1.Slack
2.Confluence
3.GitHub
4.Glean
5.Dashworks

+8 more

AI OverviewsAI Overviews
1.Slack
2.Confluence
3.GitHub
4.Slack Enterprise Search
5.Google Drive

+11 more

Analysis

Key Insights

What AI visibility analysis reveals about this brand

Strength

Dominant performance on Claude with an average position of 1.9 and a 67% mention rate.

Strength

Near-total saturation of the Gemini platform, appearing in 92% of all relevant enterprise searches.

Strength

Exceptional resonance with technical personas, including a 92% mention rate for both Strategic CIOs and Engineering Leads.

Strength

Top-tier rankings for high-intent queries like 'best internal search engine' and 'workplace AI agent deployment' across all LLMs.

Gap

Significant underperformance in Google AI Overviews for 'Evaluating Enterprise AI Platforms' queries, ranking as low as #18.

Gap

Mixed sentiment on Google AI Overviews suggests a lack of clear, authoritative consensus content for the search engine to pull from.

Gap

Relatively lower visibility among Knowledge Management Specialists (63%) compared to the 92% achieved with technical leadership.

Opportunity

Capture the 'Trusted Platform' category by publishing high-authority comparative content that targets the Google AI Overview algorithm.

Opportunity

Translate technical dominance into broader knowledge management appeal by targeting queries regarding file discovery and team productivity gaps.

Opportunity

Leverage the high ChatGPT mention rate to move from an average position of 5.3 into the top 3 through clearer integration case studies.

Technical Health

Site Health for AI Visibility

How well Glean's website is optimized for AI agent discovery and comprehension.

76/100
8 passed 2 warnings 5 issues
Audited 2/28/2026
Crawlability93

Can AI bots find your pages?

Technical80

SSL, mobile, doctype basics

On-Page SEO58

Titles, descriptions, headings

Content Quality55

Word count, depth, freshness

Schema Markup85

Structured data for AI comprehension

Social & OG77

Open Graph, Twitter cards

AI Readability85

How well AI can parse your content

Critical Issues

!

Page returns a 403 error

Fix the underlying issue causing the error. 404s should be redirected or the link removed.

!

Page has no title tag

Add a <title> tag describing the page content (50-60 characters).

!

Page has no meta description

Add a <meta name="description"> tag summarizing the page (150-160 characters).

!

Page has no H1 heading

Add a single H1 tag as the main page heading.

!

Content is too thin

Expand your content to at least 300-500 words with valuable information.

Warnings

!

Few headings on page

Add more H2 and H3 headings to organize content into sections.

!

Few internal links on this page

Add more internal links to related pages on your site.

!

Missing Open Graph tags for social sharing

Add og:title, og:description, and og:image meta tags.

!

LCP data not available

Ensure the page loads with browser rendering enabled.

!

TTI data not available

Ensure the page loads with browser rendering enabled.

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Brand Identity

Brand Voice & Style

How AI perceives Glean's communication style and personality

Glean communicates with confident authority as an enterprise AI leader while remaining accessible and practical. The brand voice balances technical sophistication with clear, benefit-focused messaging that emphasizes real business outcomes like time savings and productivity gains. They use concrete metrics and customer proof points to build credibility, while maintaining an innovative, forward-thinking tone that positions them at the forefront of enterprise AI transformation.

Core Tone Traits

Confident & Authoritative

Speaks with conviction about enterprise AI leadership, backed by analyst recognition and customer logos

Results-Oriented

Consistently emphasizes measurable outcomes like 110 hours saved per year and specific ROI metrics

Technically Sophisticated yet Accessible

Explains complex AI concepts in clear, practical terms that resonate with both technical and business audiences

Innovative & Forward-Thinking

Positions at the cutting edge of enterprise AI with terms like 'superintelligence' and 'autonomous agents'

Competitive Landscape

Related Ecosystem

Related products and services that AI mentions in conversations alongside or instead of Glean

1Slack34 mentions
2Jira34 mentions
3Glean32 mentions
4Confluence23 mentions
5Google Drive19 mentions
6GitHub18 mentions
7Coveo15 mentions
8Notion13 mentions
9SharePoint12 mentions
10Elasticsearch11 mentions
11Guru10 mentions
Source Intelligence

Citations

Sources that AI assistants cite. Getting featured here improves visibility.

Set up and manage Slack enterprise search

https://slack.com/help/articles/39044407124755-Set-up-and-manage-Slack-enterprise-search

Referenced in 2 queries

Review
Project Documentation: A Smarter Way to Align Teams | Slack

https://slack.com/blog/productivity/project-documentation-what-it-is-why-it-matters-and-how-to-do-it-right

Referenced in 1 query

Review
Integrate Jira Cloud and Slack - Atlassian Support

https://support.atlassian.com/jira-software-cloud/docs/use-jira-cloud-for-slack/

Referenced in 1 query

Review
Top 8 Document Collaboration Tools for Teams - ClickHelp

https://clickhelp.com/clickhelp-technical-writing-blog/top-document-collaboration-tools-for-teams/

Referenced in 1 query

Review
Receive and manage requests in Slack or Microsoft Teams

https://support.atlassian.com/jira-service-management-cloud/docs/receive-and-manage-requests-in-chat/

Referenced in 1 query

Review
Jira Google Drive Integration: How to Connect and Automate ...

https://ikuteam.com/blog/automate-folder-creation-in-jira-with-team-files-for-marketing-projects

Referenced in 1 query

Review
The 8 Best Document Collaboration Tools You Need ... - Slack

https://slack.com/blog/collaboration/best-document-collaboration-tools

Referenced in 1 query

Review
Setup Google Shared Drives for Best File Management [2025]

https://www.youtube.com/watch?v=OUjZCAcq8BY&vl=en

Referenced in 1 query

Pitch Story
Organize your files in Google Drive - Computer

https://support.google.com/drive/answer/2375091?hl=en&co=GENIE.Platform%3DDesktop

Referenced in 1 query

Review
Slack - Google Workspace Marketplace

https://workspace.google.com/marketplace/app/slack/19570130570

Referenced in 1 query

Review
Google Drive for Slack

https://slack.com/help/articles/205875058-Google-Drive-for-Slack

Referenced in 1 query

Review
File sharing and storage apps for Slack

https://slack.com/help/articles/13368358107667-File-sharing-and-storage-apps-for-Slack

Referenced in 1 query

Review
Content Engineering

Recommended Actions

!

Execute an AI Overview optimization campaign focused on 'Trust' and 'Security' keywords.

Glean currently ranks #18 on AI Overviews for trust-based queries; improving this is essential to prevent losing market share to legacy incumbents like SharePoint and Coveo.

Impact: High
!

Develop persona-specific content for Knowledge Management Specialists targeting 'information silos' and 'file fragmentation'.

While CIO visibility is excellent, the 29% visibility gap between CIOs and KM Specialists represents a missed opportunity to influence the actual daily users and advocates of the platform.

Impact: High
~

Increase the frequency of technical whitepapers cited by OpenAI's crawlers to improve the ChatGPT average position.

Glean's 5.3 average position on ChatGPT lags behind its performance on Claude and Gemini, indicating a need for more structured technical documentation that ChatGPT can easily index.

Impact: Medium
~

Create content specifically addressing the 'bridge the gap between different work apps' query to maintain the current momentum on Claude.

Glean holds the #1 spot on Claude for integration queries; reinforcing this with fresh API and connector documentation will solidify this competitive moat.

Impact: Medium

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Data generated by Pendium.ai AI visibility scanning. Last scanned February 28, 2026.

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