What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Pricing

Get a demo

Polymorph

Visibility0

Vibe50

Businesses/Software/Polymorph

AI Visibility & Sentiment

Polymorph

Polymorph is a customer intelligence platform that creates live user profiles from real product usage data to send personalized messages at optimal times and channels. Built for fast-growing consumer and self-serve teams, it transforms millions of behavioral signals into automated growth actions.

Active Monitoring

usepolymorph.com

Software YC25-26

AI Visibility Score

0/100

Invisible

Sentiment Score

50/100

Score by Priority

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core

adjacent

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe Polymorph today.

Polymorph is currently a ghost in the AI-driven growth stack conversation, completely overshadowed by incumbents like Segment and Braze across every critical decision-making query. While the brand maintains a fragile foothold in Claude through direct inquiries, it is entirely absent from the high-intent searches used by PLG leaders and lifecycle marketers to build their 2026 tech stacks.

Working in your favor

Maintains direct brand recognition on Claude, securing the top position during a direct brand 'vibe check'.

The positive sentiment on Claude suggests that the model has ingested enough documentation to speak favorably about the brand when asked specifically.

Gaps to close

Total absence from category-defining queries such as 'Modernizing the Growth Data Stack' and 'Automating User Onboarding', where competitors like Segment and Amplitude have over 30 mentions each.

Zero visibility among the Scale-Obsessed PLG Product Leader and Governance-Minded Platform Architect personas, who represent the core buying committee.

Complete lack of presence in AI Overviews and Gemini, indicating a failure to penetrate the primary search-replacement platforms.

Opportunities

Leverage the existing Claude recognition to build out comparative content that positions Polymorph as a modern alternative to legacy tools like Segment.

Target the 'Revenue Attribution' and 'In-app Messaging' queries where the competitive field is saturated but vulnerable to niche, automation-first positioning.

Publish high-authority documentation regarding 'Software for 2026' to capitalize on the forward-looking intent of current AI queries.

Highest-Impact Actions

Execute a Content Offensive for 'Growth Tech Stack' Keywords

Competitors like Segment and RudderStack are mentioned in nearly every query; Polymorph must associate its brand with these terms in public-facing data to be indexed by AI models.

Develop Persona-Specific Technical Documentation

With 0% visibility among Platform Architects and PLG Leaders, the brand needs technical 'how-to' guides that address the specific governance and scaling concerns of these personas.

Optimize for Revenue Attribution and Onboarding Queries

These specific queries represent the highest-intent traffic in the dataset and are currently being lost entirely to Braze and Customer.io.

Value Proposition

Turn raw product usage signals into personalized, automated user engagement without manual rules or queries - seeing users as people, not segments

Overview

Mission

Help companies see their users as people, not queries or segments, and turn behavioral signals into meaningful automated actions

Products & Services

Live user profile generation from product analyticsAI-powered targeting strategies and recommendationsAutomated personalized messaging and nudgesIntegration with analytics, CRM, and data warehouse toolsRevenue attribution and strategy evaluation

Current State

Visibility Landscape

A high-level view of how Polymorph performs across AI platforms, broken down by strategic priority level — from core brand queries to growth opportunities.

	ChatGPT	Claude	Gemini	AI Overviews
Reputation1q Brand recognition & direct queries	70	97	70	70
“What do you know about Polymorph? What do they do and what's their reputation?”	Yes	#1	Yes	Yes
Core3q Product/service category queries	0	0	0	0
“how to track revenue attribution for in-app messaging campaigns”	No	No	No	No
“best customer intelligence platforms for startups in 2026”	No	No	No	No
“tools for sending nudges to users when they get stuck in a trial, specific platforms please”	No	No	No	No
Growth Areas2q Adjacent, aspirational & visionary	0	0	0	0
“how to automate personalized onboarding emails based on app usage”	No	No	No	No
“help me build a growth tech stack for a self-serve saas company”	No	No	No	No

“What do you know about Polymorph? What do they do and what's their reputation?”

Yes

“how to track revenue attribution for in-app messaging campaigns”

“best customer intelligence platforms for startups in 2026”

“tools for sending nudges to users when they get stuck in a trial, specific platforms please”

“how to automate personalized onboarding emails based on app usage”

“help me build a growth tech stack for a self-serve saas company”

Competitive Landscape

Segment

34 mentions

Amplitude

34 mentions

Braze

32 mentions

RudderStack

25 mentions

BigQuery

25 mentions

Snowflake

25 mentions

Mixpanel

24 mentions

Customer.io

23 mentions

Intercom

22 mentions

Iterable

16 mentions

Polymorph

0 mentions

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve Polymorph's AI visibility.

Key Findings

Strength

Maintains direct brand recognition on Claude, securing the top position during a direct brand 'vibe check'.

Strength

The positive sentiment on Claude suggests that the model has ingested enough documentation to speak favorably about the brand when asked specifically.

Gap

Total absence from category-defining queries such as 'Modernizing the Growth Data Stack' and 'Automating User Onboarding', where competitors like Segment and Amplitude have over 30 mentions each.

Recommended Actions

Execute a Content Offensive for 'Growth Tech Stack' Keywords

Competitors like Segment and RudderStack are mentioned in nearly every query; Polymorph must associate its brand with these terms in public-facing data to be indexed by AI models.

Develop Persona-Specific Technical Documentation

With 0% visibility among Platform Architects and PLG Leaders, the brand needs technical 'how-to' guides that address the specific governance and scaling concerns of these personas.

Optimize for Revenue Attribution and Onboarding Queries

These specific queries represent the highest-intent traffic in the dataset and are currently being lost entirely to Braze and Customer.io.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Automating User Onboarding And Retention(2 queries)

“how to automate personalized onboarding emails based on app usage”

0/4 platforms mentioned

Adjacent

ChatGPT

1.Segment

2.RudderStack

3.PostHog

4.Firebase Analytics

5.BigQuery

+18 more

Claude

1.Segment

2.Mixpanel

3.Amplitude

4.HubSpot

5.Klaviyo

+7 more

Gemini

1.Segment

2.RudderStack

3.Zapier

4.Make

5.Customer.io

+7 more

AI Overviews

1.Customer.io

2.Userlist

3.Intercom

4.HubSpot

5.Sequenzy

+2 more

“tools for sending nudges to users when they get stuck in a trial, specific platforms please”

0/4 platforms mentioned

Core

The Scale-Obsessed PLG Product Leader · VP of Product

ChatGPT

1.Segment

2.Amplitude

3.Snowflake

4.BigQuery

5.Pendo

+15 more

Claude

1.Appcues

2.Amplitude

3.Pendo

4.Segment

5.Heap

+1 more

Gemini

1.Segment

2.Amplitude

3.Chameleon

4.Customer.io

5.Intercom

+6 more

AI Overviews

1.Slack

2.Appcues

3.Userpilot

4.Chameleon

5.Command AI

+6 more

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

AI Email Onboarding: Automate User Journeys with Intelligent ...

jenova.ai

Polymorph

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Sample Conversations

Citations

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

Explore Software

Start gettingrecommended by AI.

Frequently asked questions

Polymorph

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Sample Conversations

Citations

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

Explore Software

Start gettingrecommended by AI.

Frequently asked questions

Start getting
recommended by AI.

Start getting
recommended by AI.