What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Pricing

Get a demo

Rumi

Visibility0

Vibe50

Businesses/Software/Rumi

AI Visibility & Sentiment

Rumi

Rumi is an AI-powered meeting platform that captures, organizes, and delivers meeting knowledge across organizations. It automatically transforms conversations from Zoom, Teams, and Google Meet into searchable institutional knowledge, enabling teams to access insights without rewatching recordings or digging through notes.

Active Monitoring

rumi.ai

Software Startups

AI Visibility Score

0/100

Invisible

Sentiment Score

50/100

Score by Priority

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core

adjacent

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe Rumi today.

Rumi currently faces a total visibility blackout across all major AI platforms, allowing competitors like Otter.ai and Fireflies.ai to monopolize the conversation around AI-driven meeting intelligence. This absence across every tested persona—from Sales Ops to Talent Acquisition—means the brand is effectively invisible during the critical discovery phase for mid-market software solutions.

Working in your favor

The brand currently has no negative associations or sentiment baggage within LLM training sets, providing a pristine foundation for strategic positioning.

High competitor density in the 'Preserving Institutional Knowledge' category validates a massive market demand that Rumi can target as a primary growth lever.

Gaps to close

Complete failure to appear in 'brand vibe checks' indicates a lack of crawlable, high-authority brand data for LLMs to synthesize.

Zero visibility with the 'High-Volume Talent Acquisition Lead' persona suggests a critical disconnect between product features and specialized recruitment use cases.

Total absence from AI Overviews for 'automated insights' and 'CRM integration' queries, which are high-intent entry points for mid-market buyers.

Opportunities

Aggressively target the 'Hybrid and In-Person' conversation niche where generalists like Notion and Slack have weaker functional positioning.

Develop high-authority white papers on 'Institutional Knowledge Preservation' to serve as primary source material for ChatGPT and Claude responses.

Optimize technical documentation and PR to specifically mention mid-market scalability to challenge Otter.ai's current dominance in that segment.

Highest-Impact Actions

Execute an LLM-specific 'Brand Identity' campaign to resolve the 0% vibe check score.

If an LLM cannot define what Rumi is during a direct brand query, it will never recommend the product in broader category searches like 'best AI meeting platforms'.

Create a dedicated knowledge hub focused on 'Preserving Institutional Knowledge' for new hires.

This was the most frequent query category in the data where competitors are currently winning; Rumi needs indexable content to claim this territory.

Align product messaging with Sales Operations personas by emphasizing CRM automation and proactive alerts.

Gong and Salesforce are capturing 100% of the visibility for these high-value personas; Rumi must provide specific proof points to enter the LLM consideration set.

Value Proposition

Turn days of work into minutes by automatically capturing, storing, and delivering meeting knowledge so teams never lose critical information—even when people leave.

Overview

Mission

To help teams capture and retain institutional knowledge from every conversation, making meeting insights accessible and actionable for the entire organization.

Products & Services

Meeting Memory™ - Searchable meeting knowledge repositoryX-Ray - Proactive alerts and insights from meetingsCRM and calendar integrationsTeam Memory Q&A - Instant answers from meeting historyMobile app for in-person conversation capture

Current State

Visibility Landscape

A high-level view of how Rumi performs across AI platforms, broken down by strategic priority level — from core brand queries to growth opportunities.

	ChatGPT	Claude	Gemini	AI Overviews
Reputation1q Brand recognition & direct queries	70	70	70	70
“What do you know about Rumi? What do they do and what's their reputation?”	Yes	Yes	Yes	Yes
Core4q Product/service category queries	0	0	0	0
“what's the best way to get proactive alerts about specific keywords or insights mentioned in sales calls”	No	No	No	No
“is there a good app for recording and transcribing in-person business meetings that actually stays organized”	No	No	No	No
“best reviewed AI meeting platforms for mid-market companies around 200 employees”	No	No	No	No
“best tools for creating a searchable library of all our team's past calls and meetings”	No	No	No	No
Growth Areas2q Adjacent, aspirational & visionary	0	0	0	0
“how to keep track of all our company's meeting knowledge so we don't lose it when people quit”	No	No	No	No
“how can I let my new hires catch up on old product strategy meetings without them watching hours of video”	No	No	No	No

“What do you know about Rumi? What do they do and what's their reputation?”

Yes

“what's the best way to get proactive alerts about specific keywords or insights mentioned in sales calls”

“is there a good app for recording and transcribing in-person business meetings that actually stays organized”

“best reviewed AI meeting platforms for mid-market companies around 200 employees”

“best tools for creating a searchable library of all our team's past calls and meetings”

“how to keep track of all our company's meeting knowledge so we don't lose it when people quit”

“how can I let my new hires catch up on old product strategy meetings without them watching hours of video”

Competitive Landscape

Otter.ai

49 mentions

Fireflies.ai

37 mentions

Notion

31 mentions

Slack

31 mentions

Gong

28 mentions

Zoom

21 mentions

Avoma

20 mentions

Salesforce

19 mentions

Chorus

16 mentions

Zapier

16 mentions

Rumi

0 mentions

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve Rumi's AI visibility.

Key Findings

Strength

The brand currently has no negative associations or sentiment baggage within LLM training sets, providing a pristine foundation for strategic positioning.

Strength

High competitor density in the 'Preserving Institutional Knowledge' category validates a massive market demand that Rumi can target as a primary growth lever.

Gap

Complete failure to appear in 'brand vibe checks' indicates a lack of crawlable, high-authority brand data for LLMs to synthesize.

Recommended Actions

Execute an LLM-specific 'Brand Identity' campaign to resolve the 0% vibe check score.

If an LLM cannot define what Rumi is during a direct brand query, it will never recommend the product in broader category searches like 'best AI meeting platforms'.

Create a dedicated knowledge hub focused on 'Preserving Institutional Knowledge' for new hires.

This was the most frequent query category in the data where competitors are currently winning; Rumi needs indexable content to claim this territory.

Align product messaging with Sales Operations personas by emphasizing CRM automation and proactive alerts.

Gong and Salesforce are capturing 100% of the visibility for these high-value personas; Rumi must provide specific proof points to enter the LLM consideration set.

Content Engineering

Content Ideas

Content designed to help AI agents learn about your category and recommend your brand.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Preserving Institutional Knowledge(3 queries)

“how to keep track of all our company's meeting knowledge so we don't lose it when people quit”

0/4 platforms mentioned

Adjacent

ChatGPT

1.Notion

2.Confluence

3.Atlassian

4.SharePoint

5.Slab

+17 more

Claude

1.Notion

2.Confluence

3.Microsoft OneNote

4.Otter.ai

5.Fireflies.io

+6 more

Gemini

1.Confluence

2.Atlassian

3.Jira

4.Notion

5.SharePoint

+12 more

AI Overviews

1.Jamie

2.Fireflies.ai

3.Otter.ai

4.Grain

5.Panopto

+11 more

“best tools for creating a searchable library of all our team's past calls and meetings”

0/4 platforms mentioned

Core

The Sales Operations Efficiency Expert · Director of Sales Operations

ChatGPT

1.Salesforce

2.Gong

3.Chorus

4.Fireflies.ai

5.Zapier

+15 more

Claude

1.Gong

2.Salesforce

3.Chorus.ai

4.Slack

5.Clari

+5 more

Gemini

1.Gong

2.Salesforce

3.Chorus.ai

4.ZoomInfo

5.Salesloft

+1 more

AI Overviews

1.Fireflies.ai

2.AskFred

3.Slack

4.Notion

5.Otter.ai

+8 more

“how can I let my new hires catch up on old product strategy meetings without them watching hours of video”

0/4 platforms mentioned

Adjacent

The Sales Operations Efficiency Expert · Director of Sales Operations

ChatGPT

1.Gong

2.Chorus

3.Salesforce

4.Otter.ai

5.Avoma

+14 more

Claude

1.Salesforce

2.Gong

3.Chorus.ai

4.Otter.ai

5.Fireflies.ai

+3 more

Gemini

1.Gong.io

2.Gong

3.Chorus.ai

4.ZoomInfo

5.Chorus

+4 more

AI Overviews

1.Fellow.ai

2.tl;dv

3.Otter.ai

4.Notion

5.Aha!

+1 more

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

Don't Let Knowledge Walk Out the Door: 5 Knowledge Retention Tips

fireoakstrategies.com

Rumi

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Content Ideas

Sample Conversations

Citations

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

Explore Software

Start gettingrecommended by AI.

Frequently asked questions

Rumi

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Content Ideas

Sample Conversations

Citations

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

Explore Software

Start gettingrecommended by AI.

Frequently asked questions

Start getting
recommended by AI.

Start getting
recommended by AI.