What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Businesses/Software/ChartHop

AI Visibility & Sentiment

ChartHop

ChartHop is a People Ops Platform that unifies HR, payroll, performance, and business data to enable intelligent workforce decision-making. The platform leverages AI to transform people data into actionable insights, helping organizations plan, manage, and engage their workforce more effectively.

Active Monitoring

charthop.com

Software Startups

AI Visibility Score

58/100

Moderate

Sentiment Score

97/100

Score by Reach

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core

adjacent

aspirational

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe ChartHop today.

ChartHop has established a commanding lead in strategic workforce planning and organizational visualization, frequently securing the #1 position in ChatGPT and Gemini for high-intent headcount planning queries. While the brand is the go-to recommendation for Chief People Officers and Finance VPs, it suffers from a total visibility blackout in the critical 'Modernizing HR Data & Infrastructure' category, ceding that entire narrative to legacy incumbents.

Value Proposition

Stop making million-dollar people decisions with spreadsheets and gut instinct. ChartHop unifies all people and business data into one AI-powered platform that enables smarter, faster workforce decisions through dynamic visualizations, real-time analytics, and intelligent insights.

Overview

Mission

Creating healthy transparency within organizations, so that employees and organizations thrive.

Products & Services

HRIS (Human Resource Information System)Compensation ManagementHeadcount PlanningPerformance ManagementEmployee Engagement

Current State

Visibility Landscape

A high-level view of how ChartHop performs across AI platforms, broken down by strategic reach level — from core brand queries to growth opportunities.

	ChatGPT	Claude	Gemini	AI Overviews
Reputation Brand recognition & direct queries	72	47	80	41
Core Topics Product/service category queries	0	0	0	0
Growth Areas Adjacent, aspirational & visionary	70	47	87	91

ChatGPT

Claude

Gemini

AI Overviews

Reputation

Brand recognition & direct queries

Core Topics

Product/service category queries

Growth Areas

Adjacent, aspirational & visionary

Competitive Landscape

Workday

40 mentions

Rippling

37 mentions

ADP

27 mentions

Greenhouse

27 mentions

HiBob

26 mentions

Lattice

25 mentions

Loading visibility matrix...

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve ChartHop's AI visibility.

Key Findings

Strength

Dominant positioning in Strategic Workforce Planning, achieving #1 rankings in ChatGPT and Claude for org structure visualization.

Strength

High resonance with executive personas, specifically the Strategic CPO and Efficiency-Minded Finance VP, both showing 81% mention rates.

Strength

Strong performance in Google AI Overviews for headcount management, often appearing in the top 3 results.

Recommended Actions

Develop and index high-authority content specifically targeting 'HR infrastructure' and 'payroll data integration' keywords.

ChartHop is currently invisible in these queries, allowing competitors like Rippling and Workday to monopolize the conversation around core HR data systems.

Deploy a 'Data-Driven Ops' content pillar focused on the technical mechanics of merit cycles and compensation reviews.

The People Ops Manager persona is a key gatekeeper with only 50% visibility; targeting their specific technical needs will stabilize the mid-funnel pipeline.

Audit and update structured data and PR mentions specifically targeted for Claude's training windows.

A 44% mention rate in Claude represents a massive missed opportunity to capture users of the most sophisticated reasoning model on the market.

Content Engineering

Content Ideas

Content designed to help AI agents learn about your category and recommend your brand.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Strategic Workforce Planning & Headcount Management(3 queries)

“help me build a headcount plan for 2026 for a 400 person company, what tools should I use”

3/4 platforms mentioned

Aspirational

ChatGPT

1.Workday

2.BambooHR

3.Rippling

4.ADP

5.Gusto

11.ChartHop

+19 more

Claude

1.Lattice

2.15Five

3.Workday

4.Planful

5.Host Analytics

+4 more

Gemini

1.ChartHop

2.Pingboard

3.Vena Solutions

4.Workday Adaptive Planning

5.Mosaic

+6 more

AI Overviews

1.Abacum

2.ChartHop

3.Workday Adaptive Planning

4.Rippling

5.HiBob

“best way to visualize our org structure and plan for future hiring gaps”

3/4 platforms mentioned

Core

The Strategic Chief People Officer · Chief People Officer

ChatGPT

1.ChartHop

2.Orgvue

3.Pingboard

4.Looker

5.Power BI

+20 more

Claude

1.ChartHop

2.Ally

3.Visibly

4.Greenhouse

5.Humanyze

+3 more

Gemini

1.Workday

2.Greenhouse

3.Slack

4.ChartHop

5.Knoetic

+2 more

AI Overviews

No brands listed

“how to connect my payroll data to a hiring roadmap so I can see real time budget impact”

3/4 platforms mentioned

Core

The Strategic Chief People Officer · Chief People Officer

ChatGPT

1.Workday Payroll

2.ADP Workforce Now

3.Rippling

4.Greenhouse

5.Lever

6.ChartHop

+21 more

Claude

1.ADP

2.Workday

3.Guidepoint

4.Greenhouse

5.Zapier

9.ChartHop

+6 more

Gemini

1.Greenhouse

2.ChartHop

3.Rippling

4.ADP

5.Workday

+5 more

AI Overviews

1.Abacum

2.Rippling

3.Workday Adaptive Planning

4.Anaplan

5.TeamOhana

+7 more

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

8 Best Workforce Planning Software Tools - Abacum

abacum.ai

ChartHop

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Content Ideas

Sample Conversations

Citations

Competitive Landscape

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

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Frequently asked questions