Caretta is a Y Combinator-backed realtime AI platform that empowers sales teams to handle complex, technical sales calls with confidence. The platform creates organizational intelligence by connecting to CRMs, documentation, and knowledge bases, providing real-time assistance during live calls.
Caretta enables salespeople to confidently handle the toughest technical sales calls by providing real-time AI assistance, organizational intelligence, and automated note-taking that integrates seamlessly with existing workflows.
AI Visibility Score
Caretta has an AI visibility score of 41/100, rated as moderate. This score reflects how often and how prominently Caretta appears in responses from AI assistants like ChatGPT, Claude, and Gemini.
AI Perception Summary
Caretta has carved out a commanding lead in real-time sales coaching for high-performing AEs, yet it faces a critical visibility deficit in the broader conversational intelligence market where legacy players like Gong and Salesforce currently dictate the conversation. While Gemini emerges as a primary champion with a 67% mention rate, the brand must urgently bridge the gap in CRM automation and RevOps-centric queries to transcend its niche positioning.
Strengths
- Dominant positioning for the 'High-Performing Account Executive' persona with a 75% mention rate and an elite average position of 2.7.
- Exceptional performance on Gemini, achieving a 67% mention rate and consistently outranking competitors for real-time Zoom coaching queries.
- High authority in technical sales support, frequently appearing as a top recommendation for helping reps handle technical questions during live demos.
Visibility Gaps
- Total absence in Google AI Overviews for category-defining searches despite maintaining a positive brand vibe check.
- Significant visibility lag with Revenue Operations Strategists, where mention rates drop to 27% compared to the AE persona.
- Failed to register any presence in CRM update automation and general conversational intelligence platform evaluations, leaving these high-intent queries to Gong and Chorus.
Competitors in AI Recommendations
- Gong: 37 mentions
- Salesforce: 33 mentions
- Slack: 31 mentions
- Zoom: 20 mentions
- Guru: 19 mentions
- Chorus: 18 mentions
- Avoma: 15 mentions
- Confluence: 14 mentions
- Notion: 13 mentions
- Fireflies.ai: 12 mentions
- HubSpot: 11 mentions
- Wingman: 10 mentions
- Zapier: 10 mentions
- Otter.ai: 9 mentions
- ZoomInfo: 9 mentions
Categories: Software
Tags: YC25-26
