Counsel Health is a digital healthcare platform that combines AI-powered medical guidance with access to real licensed physicians. The service offers free AI consultations for medical questions and affordable $29 doctor visits without requiring insurance, making healthcare accessible and convenient through a chat-based interface.
Accessible, affordable healthcare that combines the convenience of AI-powered medical guidance with the reliability of real licensed physicians, available 24/7 without insurance requirements
AI Visibility Score
Counsel Health has an AI visibility score of 16/100, rated as invisible. This score reflects how often and how prominently Counsel Health appears in responses from AI assistants like ChatGPT, Claude, and Gemini.
AI Perception Summary
Counsel Health currently exists as a ghost brand in the AI ecosystem, recognized only when explicitly named but completely invisible during the high-intent discovery phases where patients seek affordable care. While legacy giants like Teladoc and Amwell dominate with over 60 mentions each, Counsel Health’s near-zero presence across ChatGPT and Claude represents a significant missed opportunity to capture the next generation of digitally-native patients.
Strengths
- Strong foundational brand recognition in direct 'vibe check' queries across ChatGPT, Gemini, and AI Overviews.
- Baseline presence in Google AI Overviews for specific queries regarding medical chat apps, outperforming its presence on conversational LLMs.
Visibility Gaps
- Total absence from 'Digital Prescription' and 'Subscription-Based Preventative Care' query clusters where competitors like K Health and Ro are highly visible.
- Zero visibility among the Freelance Creative and Small Business Ops Strategist personas despite the brand's clear relevance to these segments.
- Failure to appear in any 'best reviewed' or 'top telehealth' comparison lists generated by ChatGPT and Claude.
Competitors in AI Recommendations
- Teladoc: 79 mentions
- Amwell: 67 mentions
- PlushCare: 59 mentions
- Doctor On Demand: 52 mentions
- K Health: 48 mentions
- Ro: 46 mentions
- GoodRx Care: 35 mentions
- MDLIVE: 31 mentions
- One Medical: 30 mentions
- Doctor on Demand: 26 mentions
- Nurx: 25 mentions
- GoodRx: 24 mentions
- Sesame: 23 mentions
- CVS MinuteClinic: 22 mentions
- Sesame Care: 21 mentions
Categories: Healthcare Technology
