Hootsuite is a social media management platform that helps organizations schedule, publish, analyze, and engage across multiple social networks from a single dashboard. Founded in 2008, it serves over 25 million users with AI-powered tools for content creation, social listening, and performance analytics.
Save time and drive real business impact with an all-in-one social media management platform featuring AI-powered content creation, unified inbox, comprehensive analytics, and social listening tools
AI Visibility Score
Hootsuite has an AI visibility score of 71/100, rated as good. This score reflects how often and how prominently Hootsuite appears in responses from AI assistants like ChatGPT, Claude, and Gemini.
AI Perception Summary
Hootsuite has established itself as the authoritative choice for enterprise compliance and high-trust social management, maintaining a perfect 100% mention rate among large-scale governance leaders. While the brand dominates high-intent 'most trusted' queries on Claude and ChatGPT, it faces a significant vulnerability in the small business segment where it is currently being outpaced by more agile competitors.
Strengths
- Unmatched authority in Enterprise Compliance & Governance, achieving 100% visibility with a strong 3.1 average position.
- Dominant performance on Claude with a 2.8 average position and high sentiment, particularly for operations and efficiency queries.
- Clear leadership in 'most trusted' software selection queries, frequently capturing the #1 or #2 spot across ChatGPT and AI Overviews.
Visibility Gaps
- Critical weakness in the 'Social Listening and Monitoring' category, plummeting to position #15 on ChatGPT and #10 on AI Overviews.
- Significant visibility gap with Small Business Owners, capturing only 42% of mentions compared to total dominance in the enterprise sector.
- Mixed sentiment on Gemini and AI Overviews, indicating that Google's ecosystem is surfacing less favorable comparisons or outdated information.
Competitors in AI Recommendations
- Sprout Social: 31 mentions
- Buffer: 30 mentions
- Later: 17 mentions
- Agorapulse: 13 mentions
- Brandwatch: 12 mentions
- HubSpot: 12 mentions
- Zapier: 11 mentions
- Salesforce: 11 mentions
- SocialPilot: 9 mentions
- Loomly: 9 mentions
- Metricool: 9 mentions
- Sprinklr: 9 mentions
- Canva: 8 mentions
- Shopify: 8 mentions
- Mention: 7 mentions
Categories: Software
Tags: Startups
