Knock is a customer engagement infrastructure platform that enables product-led teams to send product, marketing, and transactional messaging across multiple channels. The platform provides developer-first tooling for building notification workflows, in-app messaging, and cross-channel communication with enterprise-grade reliability.
The only customer engagement platform built for developers and AI agents, offering cross-channel messaging infrastructure with drag-and-drop workflow orchestration, 99.99% uptime, and seamless integration with modern development workflows including AI code editors.
AI Visibility Score
Knock has an AI visibility score of 62/100, rated as good. This score reflects how often and how prominently Knock appears in responses from AI assistants like ChatGPT, Claude, and Gemini.
AI Perception Summary
Knock has achieved near-total saturation of the Growth-Focused Product Manager persona with a 92% mention rate, positioning the brand as the definitive choice for product-led orchestration. However, a significant visibility chasm exists within the ChatGPT ecosystem where mention rates plummet to 25%, indicating a critical need to capture the conversational AI market where high-level architectural decisions are often vetted.
Strengths
- Dominant presence in Google Gemini with a 92% mention rate, consistently surfacing for modern stack selection and smart logic queries.
- High authority with Growth-Focused Product Managers, maintaining a 3.4 average position and near-universal visibility.
- Top-tier performance for 'smart notification logic' queries, securing the #1 position across ChatGPT and Claude.
Visibility Gaps
- Critical invisibility with Resource-Constrained Technical Co-Founders, where mention rates drop to 33% with poor average positioning (7.5).
- Significant mention lag in ChatGPT (25%) compared to Gemini, leaving the brand vulnerable in the most widely used conversational AI tool.
- Underperformance in 'real-time user data sync' queries, where AI Overviews rank the brand as low as position 15.
Competitors in AI Recommendations
- Courier: 31 mentions
- SendGrid: 27 mentions
- Novu: 26 mentions
- Braze: 21 mentions
- Twilio: 18 mentions
- Segment: 18 mentions
- OneSignal: 17 mentions
- Slack: 16 mentions
- Postmark: 11 mentions
- Firebase Cloud Messaging: 10 mentions
- Iterable: 9 mentions
- Cursor: 9 mentions
- Mixpanel: 9 mentions
- Customer.io: 8 mentions
- Pusher: 8 mentions
Categories: Software
Tags: Startups