Miro Insights

Visibility8

Vibe50

AI Visibility & Sentiment

Miro Insights

Miro Insights is an AI-powered customer feedback platform that centralizes and analyzes feedback from multiple sources including CRMs, support tools, and call recordings. It helps product teams extract feature requests, prioritize backlogs, and connect customer conversations to product development.

Active Monitoring

cardinalapp.io

Software YC25-26

AI Visibility Score

8/100

Invisible

Sentiment Score

50/100

AI Perception

Summary

Miro Insights is currently ghosting the AI-driven software discovery landscape, failing to appear in 100% of strategic queries directed at startup and enterprise leadership. While the brand maintains high authority during direct name-based 'vibe checks,' it is being systematically excluded from the broader 'Automated Customer Feedback' and 'Product Prioritization' categories where competitors like Jira and Productboard hold dominant mindshare.

Value Proposition

Bring all your customer feedback sources and systems together with AI-powered analysis that automatically extracts feature requests, links conversations to product features, and helps prioritize your backlog.

Overview

Mission

Connecting discovery and execution together by bringing all customer feedback sources and systems into one intelligent platform.

Products & Services

AI-powered feedback analysis and extractionCustomer conversation integrations (Gong, Zoom, Slack)CRM integrations (Salesforce, HubSpot, Attio)Product backlog prioritizationTask management integrations (Jira, Linear, Shortcut)

Agent Breakdown

AI Platforms

How often do different AI platforms reference Miro Insights?

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Conversation Analysis

Topics

What conversations is Miro Insights included in — or excluded from?

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Buyer Personas

Personas

Who does each AI platform recommend Miro Insights to, and when?

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Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Automated Customer Feedback Analysis(3 queries)

“how can I automate pulling feature requests out of my gong and zoom recordings?”

0/4 platforms mentioned

ChatGPT

1.Gong

2.Zoom

3.Jira

4.GitHub

5.Trello

+30 more

Claude

1.Gong

2.Gong Insights

3.Zapier

4.Make

5.Airtable

+5 more

Gemini

1.Gong

2.Zoom

3.Productboard

4.Cycle

5.Dovetail

+19 more

AI Overviews

1.Gong

2.Zoom

3.Salesforce

4.HubSpot

5.Productboard

+11 more

“best way to organize a messy slack channel full of customer feedback and feature ideas”

0/4 platforms mentioned

ChatGPT

1.Jira

2.Shortcut

3.Slack

4.Jira Cloud

5.Notion

+11 more

Claude

1.Productboard

2.Notion

3.Zapier

4.Make

5.Airtable

+2 more

Gemini

1.Jira

2.Productboard

3.Slack

4.Enterpret

5.Cycle

+5 more

AI Overviews

1.Slack

2.Productboard

3.Feature Upvote

4.Question Base

5.Google Sheet

+1 more

“suggest some tools that use AI to summarize customer sentiment from support tickets and sales calls”

0/4 platforms mentioned

ChatGPT

1.Gong

2.Slack

3.Salesforce

4.HubSpot

5.Jira

+11 more

Claude

1.Gong

2.Slack

3.Salesforce

4.Jira

5.Productboard

+5 more

Gemini

1.Enterpret

2.Zendesk

3.Intercom

4.Gong

5.Chorus

+7 more

AI Overviews

1.SentiSum

2.Zendesk

3.Freshdesk

4.Intercom

5.Gong

+16 more

Data Driven Roadmap Prioritization(1 query)

“help me prioritize my product backlog using actual customer revenue data from salesforce”

0/4 platforms mentioned

ChatGPT

1.Salesforce

2.Excel

3.Google Sheets

4.Fivetran

5.Stitch

+12 more

Claude

1.Salesforce

2.Tableau

3.Looker

4.PowerBI

5.Excel

+9 more

Gemini

1.Salesforce

2.Jira

3.ADO

4.Productboard

5.Aha!

+5 more

AI Overviews

1.Salesforce

2.Data Cloud

3.Data 360

Feedback Management Category Evaluation(1 query)

“best customer feedback management platforms for B2B SaaS in 2026”

0/4 platforms mentioned

ChatGPT

1.Productboard

2.Jira

3.Salesforce

4.Slack

5.Intercom

+16 more

Claude

1.Typeform

2.Qualtrics

3.Delighted

4.SurveySparrow

5.Slido

+4 more

Gemini

1.Productboard

2.UserVoice

3.Enterpret

4.Dovetail

5.Pendo

+6 more

AI Overviews

1.Salesforce

2.Jira

3.Slack

4.Featurebase

5.UserJot

+11 more

Analysis

Key Insights

What AI visibility analysis reveals about this brand

Strength

Strong brand-specific recognition on Claude and AI Overviews, indicating that when a user searches for the brand by name, the AI provides an accurate and authoritative profile.

Strength

High performance on Gemini for technical, tactical queries, specifically ranking #3 for organizing customer feedback from Slack channels.

Strength

Niche resonance with the Technical Product Operations persona, achieving a 33% mention rate compared to 0% for other key buyer personas.

Gap

Total invisibility on ChatGPT and AI Overviews for all category-level and discovery-based queries, ceding the market to Jira and Productboard.

Gap

Complete failure to capture 'Automated Customer Feedback' and 'Data-Driven Roadmap Prioritization' intents, which are the primary drivers for this category.

Gap

Zero reach among the 'Scaling Startup Head of Product' and 'Enterprise Customer Success Director' personas, the two most critical decision-making segments.

Opportunity

Leverage existing Gemini indexing to expand from technical Slack-related queries into broader automated feedback analysis categories.

Opportunity

Aggressively target the 'Gong automation' workflow space, where Gong and Zapier currently dominate but Miro Insights has a natural integration-based play.

Opportunity

Pivot content strategy to bridge the gap between 'Miro' (whiteboarding) and 'Miro Insights' (data analysis) to ensure AI models categorize the product as a feedback management platform.

Technical Health

Site Health for AI Visibility

How well Miro Insights's website is optimized for AI agent discovery and comprehension.

92/100

19 passed 4 warnings

Audited 2/27/2026

Crawlability100

Can AI bots find your pages?

Technical90

SSL, mobile, doctype basics

On-Page SEO93

Titles, descriptions, headings

Content Quality73

Word count, depth, freshness

Schema Markup85

Structured data for AI comprehension

Social & OG100

Open Graph, Twitter cards

AI Readability60

How well AI can parse your content

Warnings

4 render-blocking resources are slowing initial render

Defer non-critical JS with async/defer. Inline critical CSS. Move stylesheets to load asynchronously.

Title is too short (8 characters)

Expand the title to 50-60 characters with descriptive keywords.

Content may be too short

Expand your content to at least 500 words with valuable information.

Want a full technical audit with AI-specific recommendations?

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Brand Identity

Brand Voice & Style

How AI perceives Miro Insights's communication style and personality

Miro Insights communicates with a confident yet approachable tone that balances technical sophistication with accessibility. The brand voice is enthusiastic about product innovation, using casual language and occasional humor while maintaining professionalism. They speak directly to product teams as peers, using conversational phrases and emojis in changelogs while keeping messaging clear and benefit-focused. The voice conveys expertise in product management without being condescending.

Core Tone Traits

Confident & Knowledgeable

Speaks with authority on product management and AI capabilities

Approachable & Conversational

Uses casual language, emojis, and humor to connect with users

Action-Oriented & Practical

Focuses on tangible benefits and quick time-to-value

Innovative & Forward-Thinking

Emphasizes AI capabilities and continuous improvement

Competitive Landscape

Related Ecosystem

Related products and services that AI mentions in conversations alongside or instead of Miro Insights

Jira33 mentions

Productboard32 mentions

Zapier29 mentions

Salesforce25 mentions

Slack24 mentions

Gong21 mentions

Gainsight16 mentions

Zoom15 mentions

Notion14 mentions

Airtable13 mentions

Miro Insights4 mentions

Source Intelligence

Citations

Sources that AI assistants cite. Getting featured here improves visibility.

Extract Jobs-to-Be-Done & Feature Requests from Gong Calls ...

https://university.clay.com/claybooks/find-specific-feedback-in-gong-calls-and-route-it-to-the-right-teams-via-slack-automatically

Referenced in 1 query

Review

AI Data Extractor - Gong

https://help.gong.io/docs/ai-data-extractor

Referenced in 1 query

Review

Gong Zoom Integration - Quick Connect - Zapier

https://zapier.com/apps/gong/integrations/zoom

Referenced in 1 query

Review

Tracking Product Feature Requests - Gong Community

https://visioneers.gong.io/internal-collaboration-75/tracking-product-feature-requests-228

Referenced in 1 query

Review

ProductSense - Gong Collective

https://collective.gong.io/integrations/productsense

Referenced in 1 query

Review

Set up the Zoom integration - Gong

https://help.gong.io/docs/set-up-the-zoom-integration

Referenced in 1 query

Review

Product insights - Gong

https://help.gong.io/docs/product-insights

Referenced in 1 query

Review

My Gong Feature Requests - HEY World

https://world.hey.com/greco/my-gong-feature-requests-535af989

Referenced in 1 query

Review

Send a feature request or support ticket directly from a call - Gong

https://help.gong.io/docs/send-a-feature-request-or-support-ticket-directly-from-a-call

Referenced in 1 query

Review

Analyze Gong Transcripts for Product Insights With Aha ...

https://www.aha.io/blog/analyze-gong-transcripts-for-product-insights-with-aha-discovery

Referenced in 1 query

Review

Integrate with Gong - Productboard Support

https://support.productboard.com/hc/en-us/articles/8773356129427-Integrate-with-Gong

Referenced in 1 query

Review

Zoom Call Recording | Gong

https://www.gong.io/zoom-call-recording

Referenced in 1 query

Review

Content Engineering

Recommended Actions

Optimize technical documentation and integration guides for OpenAI's crawler to break into ChatGPT results.

With a 0% mention rate on the world's most-used AI platform, the brand is currently being bypassed by every major B2B SaaS buyer using ChatGPT for vendor shortlisting.

Impact: High

Develop and publish persona-specific 'Roadmap Prioritization' frameworks targeting Head of Product keywords.

The brand currently has 0% visibility with product leadership; creating high-authority content around their specific pain points is the fastest path to platform inclusion.

Impact: High

Create content specifically mapping Miro Insights' utility to Gong and Slack workflows.

Competitors like Gong (pos 1.7) and Zapier (pos 9.6) are dominating these queries; Miro must claim its space in the automation ecosystem to be recommended as a solution.

Impact: Medium

Increase the volume of public-facing 'Comparison' and 'Category Evaluation' content.

Miro Insights only appeared in 15% of 'best platform' queries on Claude and Gemini, while Salesforce and Productboard are consistently cited as the default standards.

Impact: Medium

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