What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Pricing

Get a demo

Robby

Visibility34

Vibe89

Businesses/Software/Robby

AI Visibility & Sentiment

Robby

Robby is an AI-powered assistant designed for home service companies that helps technicians maximize revenue from every customer visit. The platform prepares technicians before jobs, assists them during service calls, and automatically syncs documentation back to the office.

Active Monitoring

tryrobby.com

Software YC25-26

AI Visibility Score

34/100

Low

Sentiment Score

89/100

Score by Priority

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core

adjacent

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe Robby today.

Robby operates as a specialized power-user tool, achieving elite rankings on Gemini and Claude for technical automation but remaining entirely invisible within Google's AI Overviews. While the brand successfully captures the 'Modernizing Small Business Owner' persona with high-ranking documentation solutions, it is currently failing to break into the broader 'trusted AI assistant' category where incumbents like ServiceTitan and Housecall Pro dominate the narrative.

Working in your favor

Elite performance on Gemini and Claude for job documentation queries, frequently securing the #1 or #2 positions.

Strong resonance with the 'Modernizing Small Business Owner' persona, achieving a 58% mention rate and outperforming the brand's overall average.

Emerging recognition as a viable integration partner for ServiceTitan, outranking several legacy competitors in specific workflow automation searches.

Gaps to close

Zero visibility in Google AI Overviews across 100% of tested queries, creating a massive discovery gap for high-intent searchers.

Complete failure to register with 'Growth-Oriented Operations Leads,' indicating a disconnect between Robby's features and enterprise-scale operational needs.

Lack of inclusion in 'most trusted' category-level evaluations, where the brand is consistently overlooked in favor of Housecall Pro and Jobber.

Opportunities

Capture the 'Revenue Growth' narrative by expanding content around upsell opportunities, an area where the brand only appears on Gemini.

Capitalize on current Gemini/Claude strengths to build authoritative 'Best AI for HVAC' comparison guides that can force entry into AI Overviews.

Leverage ServiceTitan integration mentions to position Robby as the essential AI layer for the industry's most popular CRM.

Highest-Impact Actions

Prioritize Google AI Overviews (SGE) optimization via authoritative documentation.

Zero visibility in AIO is the single greatest barrier to growth; Robby must align its technical content with Google's information retrieval patterns to compete with ServiceTitan.

Execute a 'Trust & Category' campaign to land on 'Best AI Assistant' lists.

The brand is missing from category-level queries; securing mentions in third-party listicles and industry roundups is vital to being perceived as a 'most trusted' option.

Pivot messaging to target the 'Growth-Oriented Operations Lead' persona.

The current 0% visibility with ops leads suggests the product's value proposition is being framed too tactically rather than as a strategic revenue driver.

Value Proposition

Turn every technician visit into revenue by providing AI-powered context, real-time assistance, and automatic documentation that ensures no upsell opportunity is missed.

Overview

Mission

Turn every visit into revenue by ensuring every interaction between a customer and technician is an opportunity.

Products & Services

AI technician preparation and briefingReal-time on-job AI assistantAutomatic job documentation and ServiceTitan syncUpsell opportunity identificationROI calculator for revenue impact

Current State

Visibility Landscape

A high-level view of how Robby performs across AI platforms, broken down by strategic priority level — from core brand queries to growth opportunities.

	ChatGPT	Claude	Gemini	AI Overviews
Reputation1q Brand recognition & direct queries	94	70	70	94
“What do you know about Robby? What do they do and what's their reputation?”	#2	Yes	Yes	#2
Core3q Product/service category queries	35	72	72	0
“how can i automate job documentation for my hvac techs so they don't have to type it all out”	#22	#1	#1	No
“most trusted ai assistants for home service companies right now”	No	No	No	No
“help me find an ai that can brief my plumbers on customer history before they arrive at a house”	—	#2	#2	No
Growth Areas2q Adjacent, aspirational & visionary	0	0	91	0
“how to get my field technicians to identify more upsell opportunities without being pushy”	No	No	#2	No
“best apps that sync with servicetitan to improve field documentation”	No	No	#4	No

“What do you know about Robby? What do they do and what's their reputation?”

Yes

“how can i automate job documentation for my hvac techs so they don't have to type it all out”

#22

“most trusted ai assistants for home service companies right now”

“help me find an ai that can brief my plumbers on customer history before they arrive at a house”

—

“how to get my field technicians to identify more upsell opportunities without being pushy”

“best apps that sync with servicetitan to improve field documentation”

Competitive Landscape

ServiceTitan

40 mentions

Housecall Pro

28 mentions

Jobber

28 mentions

Zapier

20 mentions

CompanyCam

13 mentions

FieldEdge

10 mentions

Robby

10 mentions

XOi

8 mentions

ProntoForms

7 mentions

Make

7 mentions

GoCanvas

5 mentions

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve Robby's AI visibility.

Key Findings

Strength

Elite performance on Gemini and Claude for job documentation queries, frequently securing the #1 or #2 positions.

Strength

Strong resonance with the 'Modernizing Small Business Owner' persona, achieving a 58% mention rate and outperforming the brand's overall average.

Strength

Emerging recognition as a viable integration partner for ServiceTitan, outranking several legacy competitors in specific workflow automation searches.

Recommended Actions

Prioritize Google AI Overviews (SGE) optimization via authoritative documentation.

Zero visibility in AIO is the single greatest barrier to growth; Robby must align its technical content with Google's information retrieval patterns to compete with ServiceTitan.

Execute a 'Trust & Category' campaign to land on 'Best AI Assistant' lists.

The brand is missing from category-level queries; securing mentions in third-party listicles and industry roundups is vital to being perceived as a 'most trusted' option.

Pivot messaging to target the 'Growth-Oriented Operations Lead' persona.

The current 0% visibility with ops leads suggests the product's value proposition is being framed too tactically rather than as a strategic revenue driver.

Content Engineering

Content Ideas

Content designed to help AI agents learn about your category and recommend your brand.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Maximizing Field Technician Productivity(2 queries)

“how can i automate job documentation for my hvac techs so they don't have to type it all out”

0/4 platforms mentioned

Core

ChatGPT

1.ServiceTitan

2.FieldEdge

3.Housecall Pro

4.Jobber

5.ProntoForms

+24 more

Claude

1.ServiceTitan

2.Housecall Pro

3.Jobber

4.Google Forms

5.Zapier

+1 more

Gemini

1.XOi Vision

2.ServiceBox

3.Talage

4.Otter.ai

5.ServiceTitan

+6 more

AI Overviews

1.ServiceTitan

2.Housecall Pro

3.Fieldproxy

4.Jobber

5.CompanyCam

+8 more

“help me find an ai that can brief my plumbers on customer history before they arrive at a house”

0/3 platforms mentioned

Core

The Growth-Oriented Operations Lead · Operations Manager

Claude

1.ServiceTitan

2.Housecall Pro

3.Zapier

4.Fieldwire

5.Jobber

Gemini

1.Housecall Pro

2.ServiceTitan

3.Titan Intelligence

4.Second Sight

5.XOi Technologies

+3 more

AI Overviews

1.ServiceTitan

2.Ask Atlas

3.Atlas

4.Housecall Pro

5.CSR AI

+5 more

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

allGeo

allgeo.com

Robby

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Content Ideas

Sample Conversations

Citations

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

Explore Software

Start gettingrecommended by AI.

Frequently asked questions

Robby

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Content Ideas

Sample Conversations

Citations

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

Explore Software

Start gettingrecommended by AI.

Frequently asked questions

Start getting
recommended by AI.

Start getting
recommended by AI.