Robby

Visibility27

Vibe89

AI Visibility & Sentiment

Robby

Robby is an AI-powered assistant designed for home service companies that helps technicians maximize revenue from every customer visit. The platform prepares technicians before jobs, assists them during service calls, and automatically syncs documentation back to the office.

Active Monitoring

tryrobby.com

Software YC25-26

AI Visibility Score

27/100

Low

Sentiment Score

89/100

AI Perception

Summary

Robby operates as a specialized power-user tool, achieving elite rankings on Gemini and Claude for technical automation but remaining entirely invisible within Google's AI Overviews. While the brand successfully captures the 'Modernizing Small Business Owner' persona with high-ranking documentation solutions, it is currently failing to break into the broader 'trusted AI assistant' category where incumbents like ServiceTitan and Housecall Pro dominate the narrative.

Value Proposition

Turn every technician visit into revenue by providing AI-powered context, real-time assistance, and automatic documentation that ensures no upsell opportunity is missed.

Overview

Mission

Turn every visit into revenue by ensuring every interaction between a customer and technician is an opportunity.

Products & Services

AI technician preparation and briefingReal-time on-job AI assistantAutomatic job documentation and ServiceTitan syncUpsell opportunity identificationROI calculator for revenue impact

Agent Breakdown

AI Platforms

How often do different AI platforms reference Robby?

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Conversation Analysis

Topics

What conversations is Robby included in — or excluded from?

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Buyer Personas

Personas

Who does each AI platform recommend Robby to, and when?

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Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Maximizing Field Technician Productivity(2 queries)

“how can i automate job documentation for my hvac techs so they don't have to type it all out”

0/4 platforms mentioned

ChatGPT

1.ServiceTitan

2.FieldEdge

3.Housecall Pro

4.Jobber

5.ProntoForms

+24 more

Claude

1.ServiceTitan

2.Housecall Pro

3.Jobber

4.Google Forms

5.Zapier

+1 more

Gemini

1.XOi Vision

2.ServiceBox

3.Talage

4.Otter.ai

5.ServiceTitan

+6 more

AI Overviews

1.ServiceTitan

2.Housecall Pro

3.Fieldproxy

4.Jobber

5.CompanyCam

+8 more

“help me find an ai that can brief my plumbers on customer history before they arrive at a house”

0/3 platforms mentioned

Claude

1.ServiceTitan

2.Housecall Pro

3.Zapier

4.Fieldwire

5.Jobber

Gemini

1.Housecall Pro

2.ServiceTitan

3.Titan Intelligence

4.Second Sight

5.XOi Technologies

+3 more

AI Overviews

1.ServiceTitan

2.Ask Atlas

3.Atlas

4.Housecall Pro

5.CSR AI

+5 more

Revenue Growth & Sales Enablement(1 query)

“how to get my field technicians to identify more upsell opportunities without being pushy”

0/4 platforms mentioned

ChatGPT

1.ServiceTitan

2.Jobber

3.Housecall Pro

4.FieldEdge

5.Salesforce Field Service

+13 more

Claude

No brands listed

Gemini

1.ServiceTitan

2.Jobber

3.Housecall Pro

4.The New Flat Rate

5.Service Excellence Training

AI Overviews

1.Diginomica

2.FieldConnect

3.LearnExperts

4.Jobber

5.Klipboard

Software Integration & Workflow Automation(1 query)

“best apps that sync with servicetitan to improve field documentation”

0/4 platforms mentioned

ChatGPT

1.ServiceTitan

2.ServiceTitan Mobile

3.ServiceTitan Forms

4.Zapier

5.Make

+15 more

Claude

1.ServiceTitan

2.Jobber

3.Zapier

4.Slack

5.Adobe Express

+7 more

Gemini

1.ServiceTitan

2.CompanyCam

3.XOi Technologies

4.XOi

5.TrueContext

+7 more

AI Overviews

1.ServiceTitan

2.CompanyCam

3.XOi

4.QuickBooks

5.FleetSharp

+7 more

Home Service AI Category Evaluation(1 query)

“most trusted ai assistants for home service companies right now”

0/4 platforms mentioned

ChatGPT

1.ServiceTitan

2.Housecall Pro

3.Jobber

4.Workiz

5.FieldEdge

+17 more

Claude

1.Jobber AI

2.Jobber

3.ServiceTitan AI

4.ServiceTitan

5.Housecall Pro Virtual Assistant

+6 more

Gemini

1.ServiceTitan

2.Titan Intelligence

3.Workiz Genius

4.Housecall Pro

5.Slang.ai

+9 more

AI Overviews

1.Locus.sh

2.Marlie.ai

3.Zapier

4.Housecall Pro

5.Jobber

+8 more

Analysis

Key Insights

What AI visibility analysis reveals about this brand

Strength

Elite performance on Gemini and Claude for job documentation queries, frequently securing the #1 or #2 positions.

Strength

Strong resonance with the 'Modernizing Small Business Owner' persona, achieving a 58% mention rate and outperforming the brand's overall average.

Strength

Emerging recognition as a viable integration partner for ServiceTitan, outranking several legacy competitors in specific workflow automation searches.

Gap

Zero visibility in Google AI Overviews across 100% of tested queries, creating a massive discovery gap for high-intent searchers.

Gap

Complete failure to register with 'Growth-Oriented Operations Leads,' indicating a disconnect between Robby's features and enterprise-scale operational needs.

Gap

Lack of inclusion in 'most trusted' category-level evaluations, where the brand is consistently overlooked in favor of Housecall Pro and Jobber.

Opportunity

Capture the 'Revenue Growth' narrative by expanding content around upsell opportunities, an area where the brand only appears on Gemini.

Opportunity

Capitalize on current Gemini/Claude strengths to build authoritative 'Best AI for HVAC' comparison guides that can force entry into AI Overviews.

Opportunity

Leverage ServiceTitan integration mentions to position Robby as the essential AI layer for the industry's most popular CRM.

Technical Health

Site Health for AI Visibility

How well Robby's website is optimized for AI agent discovery and comprehension.

86/100

15 passed 6 warnings

Audited 2/27/2026

Crawlability86

Can AI bots find your pages?

Technical96

SSL, mobile, doctype basics

On-Page SEO93

Titles, descriptions, headings

Content Quality60

Word count, depth, freshness

Schema Markup85

Structured data for AI comprehension

Social & OG87

Open Graph, Twitter cards

AI Readability60

How well AI can parse your content

Warnings

No robots.txt file found

Create a robots.txt file at your domain root. Optional but recommended.

2 render-blocking resource(s) detected

Consider deferring or async-loading non-critical scripts and stylesheets.

Page has 2 H1 tags. Best practice is one.

Use a single H1 for the main heading, and H2-H6 for subheadings.

Content may be too short

Expand your content to at least 500 words with valuable information.

Few internal links on this page

Add more internal links to related pages on your site.

+ 1 more warnings

Want a full technical audit with AI-specific recommendations?

Run a free visibility scan

Brand Identity

Brand Voice & Style

How AI perceives Robby's communication style and personality

Robby communicates with a confident, results-oriented tone that speaks directly to the pain points of home service business owners. The voice is professional yet accessible, using industry-specific language that resonates with HVAC, plumbing, and electrical contractors. The brand leads with concrete numbers and ROI metrics, demonstrating value through data rather than hype. There's an underlying sense of partnership—Robby positions itself as a teammate for technicians rather than a replacement, emphasizing how it helps rather than controls.

Core Tone Traits

Results-Driven

Leads with specific metrics like $135k additional revenue and 15% fewer callbacks

Industry-Savvy

Uses field service terminology and understands technician workflows

Confident & Direct

Makes bold claims backed by data without hedging or excessive qualifiers

Supportive Partner

Positions as a helper that empowers technicians rather than replacing them

Competitive Landscape

Related Ecosystem

Related products and services that AI mentions in conversations alongside or instead of Robby

ServiceTitan40 mentions

Housecall Pro28 mentions

Jobber28 mentions

Zapier20 mentions

CompanyCam13 mentions

FieldEdge10 mentions

Robby10 mentions

XOi8 mentions

ProntoForms7 mentions

Make7 mentions

GoCanvas5 mentions

Source Intelligence

Citations

Sources that AI assistants cite. Getting featured here improves visibility.

allGeo

http://www.allgeo.com/

Referenced in 1 query

Review

CompanyCam | How Field Work Moves Forward

https://companycam.com/

Referenced in 1 query

Review

HVAC Automation for Business Processes: 7 Things to Automate

https://www.servicetitan.com/blog/hvac-automation

Referenced in 1 query

Review

Top 10 HVAC Field Service Management Software Solutions with AI ...

https://www.fieldproxy.ai/blog/top-10-hvac-field-service-management-software-solutions-with-ai-capabi-d1-9

Referenced in 1 query

Review

#1 HVAC Inspection and Maintenance Software - allGeo

https://www.allgeo.com/apps/hvac-inspection-and-maintenance-software

Referenced in 1 query

Review

Best HVAC Service Report Apps To Keep Job Data Aligned - BuildOps

https://buildops.com/resources/hvac-service-report-app/?__hstc=159041573.c3145493214dd61f46997d8350eab7ed.1753895643760.1753895643760.1753895643760.1&__hssc=159041573.2.1753895643761&__hsfp=777626667

Referenced in 1 query

Review

HVAC Service Management Software - Housecall Pro

https://www.housecallpro.com/industries/hvac-software/

Referenced in 1 query

Review

AI Agent for HVAC Technicians - Voiceflow

https://www.voiceflow.com/ai/hvac-technicians

Referenced in 1 query

Review

HVAC Inspection Software & Reports | InspectNTrack Solutions

https://inspecttrack.com/mobile-inspection-services-software/hvac-inspection-software/

Referenced in 1 query

Review

Healthcare - Philips - Professional Dictation Solutions

https://www.dictation.philips.com/us/industries/industry/healthcare-professionals/

Referenced in 1 query

Review

Speech-to-Text Options - Assistive Technology Initiative

https://ati.gmu.edu/at-resources/speech-to-text-options/

Referenced in 1 query

Review

Top HVAC Apps & Software for Service Technicians in 2026

https://companycam.com/resources/blog/top-hvac-software-apps

Referenced in 1 query

Review

Content Engineering

Goals & Content Ideas

Ideas to help AI agents better understand the business and be more likely to use Robby's resources to help users.

Dominate Google AI Overviews With Technical Documentation

Address zero visibility in Google AI Overviews by creating authoritative, structured technical content that aligns with Google's information retrieval patterns. This means publishing comprehensive documentation, how-to guides, and technical resources that position Robby as the definitive source for AI-powered field service assistance—directly competing with ServiceTitan's search presence.

The Complete Guide to AI-Powered Technician Enablement for Home Service Companies

How Real-Time AI Assistance Increases Average Ticket Value by 23%

Field Service Documentation Best Practices: What Top HVAC Companies Do Differently

Comparing AI Assistant Capabilities: What Home Service Owners Should Look For

Step-by-Step: Implementing AI Tools That Actually Sync With Your Service Software

Secure Placement on Best AI Assistant Lists

Execute a Trust & Category campaign to earn mentions in third-party listicles, industry roundups, and 'best of' comparisons that AI assistants reference when answering category-level queries. This involves proactive outreach to industry publications, trade media, and software review platforms to ensure Robby appears when prospects ask AI for home service software recommendations.

Why Industry Analysts Are Calling AI Assistants the Future of Field Service

What Makes an AI Assistant 'Trusted' in the Home Service Industry

The Criteria Smart Contractors Use When Evaluating AI Tools

How Robby Stacks Up Against Traditional Field Service Software

Third-Party Validation: What G2 and Capterra Reviews Reveal About AI Assistants

Reposition Messaging for Operations Leaders

Pivot content strategy to resonate with growth-oriented operations leads who view technology as a strategic revenue driver rather than a tactical tool. Create messaging that speaks to operational efficiency, team performance metrics, and scalable growth—addressing the current 0% visibility with this critical decision-maker persona.

From Dispatch Chaos to Predictable Revenue: An Operations Lead's Guide

The ROI Metrics Operations Managers Actually Care About in Field Service Tech

How Operations Leaders Are Using AI to Reduce Callbacks by 40%

Building a Scalable Service Team Without Adding Headcount

Why Your Operations Strategy Needs AI-Powered Technician Support

Own Revenue Growth and Upsell Keywords

Aggressively expand keyword targeting beyond documentation into sales enablement, revenue growth, and upsell optimization territory. This repositions Robby from a 'documentation tool' to a revenue-generating platform in the eyes of AI systems and legacy enterprise decision-makers evaluating ROI.

How Top Technicians Identify Upsell Opportunities Without Feeling Pushy

The Hidden Revenue Sitting in Your Existing Customer Base

5 Upsell Triggers Every HVAC Technician Should Recognize

From Service Call to Sales Opportunity: A Data-Driven Approach

Why Revenue-Per-Visit Is the Metric That Separates Growing Companies

Amplify Social Proof Through Industry Channels

Leverage social media to distribute case studies, customer wins, and ROI data across platforms that AI systems crawl for brand signals. This builds the digital footprint and third-party validation needed to appear in AI-generated recommendations for home service technology solutions.

Real Numbers: How One Plumbing Company Added $180K in Annual Revenue

Before and After: What Changed When This HVAC Team Adopted AI Assistance

Customer Spotlight: The Electrical Contractor Who Doubled His Average Ticket

What 500+ Home Service Companies Taught Us About Technician Performance

The Surprising Stat That Made This Service Manager a Believer

Content Engineering

Recommended Actions

Prioritize Google AI Overviews (SGE) optimization via authoritative documentation.

Zero visibility in AIO is the single greatest barrier to growth; Robby must align its technical content with Google's information retrieval patterns to compete with ServiceTitan.

Impact: High

Execute a 'Trust & Category' campaign to land on 'Best AI Assistant' lists.

The brand is missing from category-level queries; securing mentions in third-party listicles and industry roundups is vital to being perceived as a 'most trusted' option.

Impact: High

Pivot messaging to target the 'Growth-Oriented Operations Lead' persona.

The current 0% visibility with ops leads suggests the product's value proposition is being framed too tactically rather than as a strategic revenue driver.

Impact: Medium

Aggressively target 'Revenue Growth' and 'Upsell' keywords across all platforms.

Robby is currently viewed as a documentation tool; broadening the visibility into sales enablement will increase its perceived ROI for legacy enterprise decision-makers.

Impact: Medium

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