UserGems

Visibility22

Vibe100

AI Visibility & Sentiment

UserGems

UserGems is an AI-powered command center for outbound sales and account-based marketing (ABM). The platform surfaces buying signals, scores accounts and contacts, and deploys AI agents to write personalized outreach and create targeted ad audiences, helping revenue teams generate qualified pipeline with a money-back guarantee.

Active Monitoring

usergems.com

Software Startups

AI Visibility Score

22/100

Low

Sentiment Score

100/100

AI Perception

Summary

UserGems has successfully captured a dominant, high-ranking position within Gemini and Google AI Overviews for signal-based outbound strategies, yet remains entirely invisible to users on ChatGPT and Claude. This platform-locked visibility creates a massive blind spot, as the brand is a top-three recommendation for Google-powered AI while effectively non-existent for the millions of users on OpenAI and Anthropic ecosystems.

Value Proposition

AI-powered pipeline generation with guaranteed ROI—if you spend $100K, UserGems guarantees at least $100K in revenue or you get a refund. The platform delivers 6-20% reply rates compared to the 1-2% industry average.

Overview

Mission

To help revenue teams double their pipeline with the same team by turning buying signals into qualified pipeline through AI-powered outreach and advertising.

Products & Services

AI Signal Detection & OrchestrationGem-E AI Agent for Outbound SalesGem-E AI Agent for ABMAccount & Contact ScoringContact-Level Intent & Website De-anonymization

Agent Breakdown

AI Platforms

How often do different AI platforms reference UserGems?

Loading explorer...

Conversation Analysis

Topics

What conversations is UserGems included in — or excluded from?

Loading explorer...

Buyer Personas

Personas

Who does each AI platform recommend UserGems to, and when?

Loading explorer...

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Scaling ABM & Intent Tracking(1 query)

“how can I identify anonymous visitors on my website and turn them into sales opportunities”

0/4 platforms mentioned

ChatGPT

1.GTM

2.Leadfeeder

3.Google Analytics

4.Clearbit Reveal

5.Albacross

+28 more

Claude

1.Hotjar

2.Crazy Egg

3.Clearbit

4.HubSpot

5.Demandbase

+4 more

Gemini

1.Leadfeeder

2.Dealfront

3.Salesforce

4.Pipedrive

5.Clearbit

+16 more

AI Overviews

1.Claritas

2.RB2B

3.LeadBoxer

4.ZoomInfo WebSights

5.Leadfeeder

+8 more

Category Evaluation & ROI Trust(1 query)

“best sales intelligence platforms that offer a money-back guarantee or proven ROI”

0/4 platforms mentioned

ChatGPT

1.UpLead

2.SalesIntel

3.Lead411

4.ZoomInfo

5.LinkedIn Sales Navigator

+6 more

Claude

1.ZoomInfo

2.Apollo.io

3.HubSpot Sales Hub

4.Lusha

5.Clearbit

+2 more

Gemini

1.ZoomInfo

2.Forrester Total Economic Impact

3.Apollo.io

4.Cognism

5.Lusha

+4 more

AI Overviews

1.Champify

2.UpLead

3.Replicant

4.McKinsey

5.Forrester

+6 more

Signal Based Outbound Strategy(3 queries)

“how can I automate my outbound sales based on job changes and buying signals”

1/4 platforms mentioned

ChatGPT

1.ZoomInfo

2.Clearbit

3.Bombora

4.G2

5.6sense

+18 more

Claude

1.Apollo.io

2.Hunter.io

3.Lusha

4.Clearbit

5.HubSpot

+6 more

Gemini

1.6sense

2.Salesforce

3.Clari

4.UserGems

5.Keyplay

+10 more

AI Overviews

1.Autobound

2.PhantomBuster

3.Monday.com

4.ZoomInfo

5.Apollo.io

+8 more

“help me set up a workflow for personalized outreach that actually gets replies, specific tools to use?”

0/4 platforms mentioned

ChatGPT

1.Salesforce

2.Clari

3.Outreach

4.6sense

5.Bombora

+18 more

Claude

1.ZoomInfo

2.Apollo.io

3.6sense

4.Salesforce

5.Clearbit

+6 more

Gemini

1.Salesforce

2.Clari

3.Clay

4.RB2B

5.6sense

+7 more

AI Overviews

1.La Growth Machine

2.Apollo.io

3.Clay

4.Instantly.ai

5.Smartlead

+2 more

“best way to track when my previous customers move to new companies so I can sell to them again”

2/4 platforms mentioned

ChatGPT

1.Salesforce

2.ZoomInfo

3.Clearbit

4.Apollo

5.Outreach

+6 more

Claude

1.LinkedIn Sales Navigator

2.ZoomInfo

3.Apollo.io

4.Salesforce

5.Hunter.io

+2 more

Gemini

1.Salesforce

2.Clari

3.UserGems

4.Outreach

5.Salesloft

+5 more

AI Overviews

1.Autobound

2.Salesforce

3.HubSpot

4.UserGems

5.Champify

+6 more

Analysis

Key Insights

What AI visibility analysis reveals about this brand

Strength

Exceptional performance on Gemini with a 45% mention rate and a high average position of 2.8.

Strength

Clear topical authority in 'Signal-Based Outbound' queries, specifically regarding job change tracking where the brand often ranks in the top 3.

Strength

Strong brand sentiment and 100% visibility across all platforms when users conduct direct brand research or 'vibe checks.'

Strength

Resonant positioning with the SDR Manager persona, achieving a solid 3.0 average position.

Gap

Total absence (0% visibility) on ChatGPT and Claude, indicating a lack of representation in the primary training sets and citation sources used by these models.

Gap

Failure to appear in broader 'Intent Tracking' and 'Anonymous Visitor' queries, categories currently dominated by competitors like ZoomInfo and Apollo.io.

Gap

Underperformance with the RevOps Architect persona (18% visibility), a critical decision-maker for technical stack integration.

Opportunity

Leverage existing dominance in job-change tracking to bridge into the broader 'Sales Intelligence' category where incumbents like Salesforce and 6sense are frequently cited.

Opportunity

Capture high-intent 'ROI Trust' queries by explicitly documenting and publishing content around money-back guarantees and specific revenue outcomes.

Opportunity

Expand technical documentation to appeal to the RevOps persona, focusing on how signal data orchestrates wider tech-stack efficiency.

Technical Health

Site Health for AI Visibility

How well UserGems's website is optimized for AI agent discovery and comprehension.

90/100

17 passed 2 warnings 1 issues

Audited 2/28/2026

Crawlability100

Can AI bots find your pages?

Technical96

SSL, mobile, doctype basics

On-Page SEO88

Titles, descriptions, headings

Content Quality60

Word count, depth, freshness

Schema Markup85

Structured data for AI comprehension

Social & OG100

Open Graph, Twitter cards

AI Readability60

How well AI can parse your content

Critical Issues

Content is too thin

Expand your content to at least 300-500 words with valuable information.

Warnings

3 render-blocking resource(s) detected

Consider deferring or async-loading non-critical scripts and stylesheets.

Title may be truncated in search results (76 characters)

Shorten the title to under 60 characters.

Meta description is too short (28 characters)

Expand the description to 150-160 characters with a clear value proposition.

Few headings on page

Add more H2 and H3 headings to organize content into sections.

Want a full technical audit with AI-specific recommendations?

Run a free visibility scan

Brand Identity

Brand Voice & Style

How AI perceives UserGems's communication style and personality

UserGems communicates with confident authority backed by concrete data and results. The brand voice is direct and no-nonsense, cutting through marketing fluff with phrases like 'not a black box' and 'relevant, not ridiculous.' While professional and technically sophisticated, the tone remains approachable and human, using conversational language and customer testimonials to build trust. There's an underlying boldness—offering money-back guarantees and making specific claims about reply rates—that conveys conviction in their product's effectiveness.

Core Tone Traits

Results-Driven & Data-Backed

Leads with specific metrics, ROI figures, and customer outcomes rather than vague promises

Direct & No-Nonsense

Cuts through industry jargon with straightforward language like 'not a spam cannon' and 'not a cliche'

Confident & Bold

Makes strong claims backed by guarantees, demonstrating conviction in product effectiveness

Professional yet Approachable

Balances technical sophistication with conversational, human-centered messaging

Competitive Landscape

Related Ecosystem

Related products and services that AI mentions in conversations alongside or instead of UserGems

Salesforce30 mentions

Outreach26 mentions

SalesLoft25 mentions

Apollo.io23 mentions

ZoomInfo21 mentions

Clearbit19 mentions

Clay19 mentions

6sense18 mentions

Apollo15 mentions

Lusha15 mentions

UserGems8 mentions

Source Intelligence

Citations

Sources that AI assistants cite. Getting featured here improves visibility.

default.co

http://default.co/

Referenced in 1 query

Review

How to Identify Anonymous Website Visitors (2026 Guide)

https://www.default.com/post/identify-anonymous-website-visitors

Referenced in 1 query

Review

How to Identify Anonymous Website Visitors - LeadBoxer

https://www.leadboxer.com/learn/how-to-identify-anonymous-website-visitors

Referenced in 1 query

Review

Best 11 Website Visitor Identification Software In 2026

https://www.warmly.ai/p/blog/visitor-identification-software-top-11

Referenced in 1 query

Review

9 Lead Conversion Tips for Success - Business.com

https://www.business.com/articles/9-steps-to-lead-conversion-success/

Referenced in 1 query

Review

How to Identify Anonymous Website Visitors - HockeyStack

https://www.hockeystack.com/blog-posts/how-to-identify-anonymous-website-visitors

Referenced in 1 query

Review

How to Convert Website Traffic into Leads and Sales

https://pipeline.zoominfo.com/marketing/identify-website-visitors-convert-leads

Referenced in 1 query

Review

Website Visitor Tracking Tools: 12 Best for B2B (2026) - ZoomInfo Blog

https://pipeline.zoominfo.com/marketing/website-visitor-tracking-tools

Referenced in 1 query

Review

How to Turn Anonymous Website Visits Into Sales Pipeline

https://www.propensity.com/posts/identify-anonymous-website-visitors

Referenced in 1 query

Review

How to identify anonymous website visitors [3 easy ways] - Expertise AI

https://www.expertise.ai/es/blog/identify-anonymous-website-visitors

Referenced in 1 query

Review

How to Identify Your Website Visitors - Artisan AI

https://www.artisan.co/blog/website-visitor-identification

Referenced in 1 query

Review

How to Identify Anonymous Website Visitor Traffic (Free Tool)

https://www.youtube.com/watch?v=KpSR9mvZBmI

Referenced in 1 query

Pitch Story

Content Engineering

Recommended Actions

Execute a digital PR and citation-building campaign targeting ChatGPT and Claude's known data sources.

Being invisible on the two most popular LLMs is a critical strategic risk that prevents UserGems from entering the consideration set for the majority of AI-driven research.

Impact: High

Develop and index long-form guides connecting 'Signal-Based Selling' to 'ABM and Intent Tracking.'

Current data shows a complete failure to capture intent-related queries; bridging these topics semantically will help UserGems compete for high-value top-of-funnel traffic.

Impact: High

Publish a dedicated ROI and 'Money-Back Guarantee' framework to target trust-based queries.

UserGems is currently ignored in category evaluation queries where buyers are looking for low-risk, high-ROI solutions, a space currently conceded to competitors.

Impact: Medium

Create persona-specific 'RevOps Blueprints' that detail the technical workflow of job-change signals.

RevOps has the lowest visibility (18%) among all personas; specialized technical content is required to increase relevance for these technical gatekeepers.

Impact: Medium

Is this your business? We can help you improve your AI visibility.

Book a Free Strategy Session

Backing